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FireEye Managed Defense Competitors and Alternatives

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Read reviews of FireEye Managed Defense competitors and alternatives

Henry Danielson
Director of Tech at a non-tech company with 201-500 employees
Real User
Top 5
Easy to install, nice dashboard, and responsive technical support who care about the customer

Pros and Cons

  • "Automatic alerts from staying current with the threat landscape have helped us stay safe."
  • "The next release might include a monthly newsletter."

What is our primary use case?

Our primary use is protecting our network and end-users.

I also use this as a ready-to-go solution in case we are attacked! The team at LMNTRIX is on point and always goes beyond its capabilities and support. I always tell my peers about them and how amazing their response team is, as well as the stellar monitoring they have on board.

I highly recommend them to anyone!

Also, their attention to detail and personal care skills are out of this world. They really care about what they do! We also use this product to stay ahead of what is going on and to be ready if an attack occurs.

How has it helped my organization?

The Adaptive Threat Response has helped our staff and leadership understand the importance of having this solution in place. We have been hit with small ransomware exploits and other attacks.

The team and the Adaptive Threat Response has helped us grow and be ready for threats. They are amazing and always immediately responsive. There is no waiting for a callback. Their knowledge and expertise are paramount to keeping us safe!

What is most valuable?

Automatic alerts from staying current with the threat landscape have helped us stay safe. These help me be ready to implement changes on the fly.

I also rely on their knowledge base emails and I can always ask them anything. They are receptive and know their stuff! Calling the team and asking questions or getting support has been wonderful. The understanding of threats and how to remediate them has been a huge component of keeping us safe.

More valuable features are the easy installation of the product and the use of the dashboard.

What needs improvement?

The next release might include a monthly newsletter.

For how long have I used the solution?

We have been using LMNTRIX Adaptive Threat Response for three years.

What do I think about the stability of the solution?

The stability is great. They are always on the bleeding edge and their team and solution are on point with this ever changing industry. 

What do I think about the scalability of the solution?

The scalability is easily managed and it can support what you have.

How are customer service and technical support?

Customer service is stellar and they really care about their customers. They are also very responsive! I can call anytime and get someone's support and advice. I feel our organization is protected by LMNTRIX!

I simply love their support and guidance! The team is amazing!

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. We needed something and we found the team amazing!

How was the initial setup?

The initial setup was straightforward. It was easy and completed in less than two days.

Overall, it is easy to navigate and deploy.

What about the implementation team?

The vendor team and my team were involved. The level of expertise exceeded all my expectations.

What was our ROI?

My ROI has been invaluable. They have protected my network and helped me learn and grow. I cannot put a price on its worth to us.

What's my experience with pricing, setup cost, and licensing?

It is the perfect solution and I highly recommend trying them out.

The pricing and ease of install are great!

Which other solutions did I evaluate?

We evaluated the FireEye Managed Defense product.

What other advice do I have?

LMNTRIX is amazing. I would hire them now they will not disappoint!

I don't have any suggestions at this time, as the product is stellar and their attention to detail is amazing. The personal attention and the software help to detect problems and monitor our network.

They have been around a while and their knowledge and expertise are stellar!

My only suggestion is for someone who has not tried them to give them a shot.

When looking at improvements sometimes you are happy with the provider and you don't know what could be improved.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Shahnawaz Kahn
Division head Information Security and Governance at a financial services firm with 10,001+ employees
Real User
Top 20
Helps business innovation, plenty of features, and priced well

Pros and Cons

  • "The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
  • "In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."

What is our primary use case?

We are using this solution to enhance our standard endpoint protection to the next-level detection and response. We want to ensure maximum security protection for our information assets by using some of the advanced features, such as malware detection and IOCs.

How has it helped my organization?

Carbon Black has helped us innovate. When we were using Symantec Endpoint Protection for the last three years in our organization and it was not doing a very good job in the security threat landscape in terms of a complete risk assessment. We wanted to go deeper into the threat management for our information assets. This is where Carbon Black has been phenomenal for us, it has detected many security concerns. It has given us a complete overview of what has been happening on our information assets.

What is most valuable?

The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good.

What needs improvement?

In the future, it would be great if they could provide endpoint management and the ADR solution together in this package.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

I have been running Carbon Black on my laptop for the last three months and I have not had any problems with the stability. The performance has been good and the threat detection false positive rate is low.

What do I think about the scalability of the solution?

The solution is very flexible. You can customize the intelligence feeds to your organization's policies, the detection and response analysis gives informative dashboard reports. Since it is a cloud-based model, there is no need to have any hardware in the office or on the premises. It is very simple and intuitive.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

In my personal experience, I have used Microsoft ATP Defender and CrowdStrike.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

When we were doing the initial proof of concept we did the implementation by ourselves. However, during the project rollout, we will have a partner do the implementation.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined.

Which other solutions did I evaluate?

We have evaluated other solutions, such as FireEye, Symantec, and Microsoft, and we have found that this solution is better.

What other advice do I have?

I would advise those wanting to implement this solution to thoroughly evaluate the organizational needs, current security best practices, and determine their threat landscape. They should evaluate different product functionalities between solutions, such as Carbon Black, CrowdStrike, and Microsoft Defender ATP. Then make a justifiable business technical comparison on the pricing and choose which solution has the best fit overall.

I rate Carbon Black Cloud Managed Detection Deliver an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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KM
Chief Information Officer and Senior Vice President at a consumer goods company with 1,001-5,000 employees
Real User
Easy initial setup

Pros and Cons

  • "The initial setup was easy."
  • "An MDM, Mobile Device Manager, should be added in the next release."

What is our primary use case?

We use the solution for protecting the endpoints.

How has it helped my organization?

The solution simplified our structure.

What is most valuable?

The Falcon Spotlight is a most valuable feature.

What needs improvement?

While the pricing does not bother us, it is a bit on the high side. It could be lower.

An MDM, Mobile Device Manager, should be added in the next release. 

For how long have I used the solution?

We just started implementing CrowdStrike Falcon Complete a couple of weeks ago. 

What do I think about the stability of the solution?

We have only recently started to implement the solution, so I am not in a position to comment on its stability. 

How are customer service and technical support?

We have not had occasion to contact technical support. 

Which solution did I use previously and why did I switch?

We did not use a different solution in the past. 

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We handled the initial setup on our own. We make use of CrowdStrike's help.

What's my experience with pricing, setup cost, and licensing?

The pricing could be lower. The solution is a bit expensive. 

Which other solutions did I evaluate?

In addition to CrowdStrike Falcon Complete, we also looked at FireEye from Palo Alto and at other solutions from Symantec. We decided to go with CrowdStrike Falcon Complete.

What other advice do I have?

I rate CrowdStrike Falcon Complete as an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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