FireMon Reviews

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Real User
Sr. Systems and Network Engineer at a recruiting/HR firm with 1,001-5,000 employees
Mar 08 2017

What is most valuable?

The most valuable feature is more or less the ability to look for the shadowed-based rules or rules that are being used, and also for change management, i.e., getting alerts from the system. This helps us to determine who is making the... more»

How has it helped my organization?

It's kind of a two-fold type thing for us. We were in the middle of a project, where we were migrating from one set of firewalls that were old to a newer set. So, this tool has allowed us to go through and identify rules that we could get rid... more»

What needs improvement?

So far, we're not too much into the product yet. However, we're not really liking the web interface. We enjoy the so-called fat client a lot better because it just gives a bit more of the opportunities to work with the software faster,... more»
Real User
User at a financial services firm with 1,001-5,000 employees
Mar 02 2017

What is most valuable?

We use the forwarding capabilities because we don't have another way to report on the firewall. We use it for cleanup and also for our biannual firewall review. Pretty much that's the big reason that we use FireMon.

How has it helped my organization?

The time that it takes for us to do the review: Previous to FireMon, we would have to go through the firewall pretty much manually, every line. This took an incredible amount of time. With the FireMon product, we did notice a significant... more»

What needs improvement?

We've had issues with backups. We almost lost our database at one point. It would be nice to be able to back up the backup configuration to a network share or some other function. The only way that we know how to do it right now is to do a... more»
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Real User
Network Support Systems Manager at a retailer with 1,001-5,000 employees
Mar 20 2017

What is most valuable?

* The ability to look for shadow-based rules * The ability to look for rules that are being used * Change management * Gets alerts from the system

How has it helped my organization?

* The ability for spotting the shadow-based rules helps us to eliminate overlapping rules. These may not otherwise be needed or may be under-used. * Helps us to identify those items and gives us the ability to go back and audit the firewalls.... more»

What needs improvement?

So far, we're not too much into the product. * We don't quite like the web interface. * We enjoy the so-called Fact Client a lot better because it just gives a bit more of the opportunities to work with the software faster. There's been a... more»
Consultant
Network Security Engineer at a tech company with 10,001+ employees
Jan 19 2017

What is most valuable?

The most valuable feature is security management because it allows us to look inside the firewall and see things that the firewall doesn't report. For some of the things the firewall applications lack, we're able to gain insight with the... more»

How has it helped my organization?

For me, specifically, I use it for a lot of firewall migrations. We can see rule usage. On a project that I was on, we saw the rules on the migration. We pulled the rules out that weren't being used, and then we could take rules that were... more»

What needs improvement?

One area with room for improvement for me is doing the updates. We have to download it from User Center and then put it unto the machine through FTP, or something like that. I would rather just go to the GUI and hit the Update button, and it... more»
Real User
Information Security Officer at a university with 10,001+ employees
Apr 09 2017

What is most valuable?

The ability to audit our firewall rule base is my favorite feature. It allows us to determine which rules can be removed and it helps us reduce our security footprint.

How has it helped my organization?

Over the past two years, we have been able to identify a bunch of rules that were orphaned and no longer have any need. These rules were exposing our organization to undue risk associated with devices being exposed to the internet that... more»

What needs improvement?

What's funny is that if I had been asked eight months ago about areas with room for improvement, I would have said the product in general needed to be improved. It wasn't web-based. It was client-based and it was just kind of clunky. In the... more»
Real User
3rd Line Senior Engineer (Security) at a comms service provider with 10,001+ employees
Mar 08 2017

What is most valuable?

The security policy manager: We run reports regularly for the customer to show unused tools and unused objects, and to clean up the firewall policy.

How has it helped my organization?

Our firewall policies - we work under the standard ITIL framework - and project managers are very good at adding rules to allow their projects to work. However, they're not so good at coming back when the project is finished or the solution... more»

What needs improvement?

I basically came on board to do the upgrade, which I've done. So, in the old product, we were able to get things out of the CSV file format and that allows you to then manipulate it, but now it's PDF mainly. Beforehand, we were able to take... more»
Real User
Enterprise Security Architect at a insurance company with 1,001-5,000 employees
Jan 19 2017

What is most valuable?

Holistically, the product is well thought out. The normalization of the rule sets across different firewall platforms is all valuable to us. You can't really separate it out; for me, you can’t.

How has it helped my organization?

I can mention high-level stuff. Basically, it gives us visibility that we were lacking; having everything being able to be viewed in one pane of glass. Instead of having to go jumping all over the place into the different platforms, you can... more»

What needs improvement?

I can mention a ton of areas with room for improvement, but from a high-level standpoint, I just don't think version 8 was ready for prime time, yet. They're still working on it. There are still major swaths of the tool that need attention.... more»
Real User
Technology Engineer at a financial services firm with 501-1,000 employees
Feb 26 2017

What is most valuable?

Currently, the change management controls for monitoring the firewall configuration changes is the only feature that we really use, at this time.

How has it helped my organization?

With the change control functionality, if somebody was to go in and make a rule change on the firewall, it's configured to send a notification as soon as those changes have been made. If this happens outside of a change window, we can track... more»

What needs improvement?

We just updated to the latest version, so I haven't had a chance to play with the enhancements from what we were previously using. What I was looking for in the previous version was better capability of adding change control numbers manually... more»
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What is FireMon?

FireMon is the No.1 provider of Intelligent Security Management solutions worldwide, combining advanced benchmarking, simulation, and analysis to deliver next generation security intelligence. Since creating the first-ever network security management solution 15 years ago, FireMon solutions have continued to deliver visibility into and control over complex network security infrastructure, policies, and risk to over 1,500 customers around the world. Using the FireMon Intelligent Security Management platform, today’s leading enterprise organizations, government agencies and managed security providers have dramatically improved effectiveness of network defenses, accelerating business agility optimizing return on investment. For more information or a free 30-day trial, visit www.firemon.com.
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