Five9 Use of Solution

MR
Senior Manager at a insurance company with 10,001+ employees

We started engaging with Five9 in 2018 and our first go-live deployment was in January of 2019.

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Devan Baucom - PeerSpot reviewer
Director of Contact Center Solutions at Invoca

I've been using Five9 for a long time.

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Thomas Johnson. - PeerSpot reviewer
Manager Telephony at a consultancy with 10,001+ employees

My organization has been using the solution since 2021.

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Buyer's Guide
Five9
April 2024
Learn what your peers think about Five9. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
Michael Guerrero - PeerSpot reviewer
IT - Director at AdventHealth

I have been using Five9 for two and a half years.

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NR
Contact Center Director of Operations at Shugarman's Bath

We have used Five9 for around two and a half years.

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BF
System Administrator at Patriot Mobile

I've been using Five9 for about thirteen months.

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Michael Pearson - PeerSpot reviewer
Associate Director at a non-profit with 201-500 employees

We signed a contract with Five9 in February 2022, and that included a six-month ramp-up. We deployed the software in our contact center in July 2022.

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WY
Director of Operations at TruConnect Mobile LLC

I have been using Five9 for six years.

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DU
System Administrator Director at a manufacturing company with 51-200 employees

We have been using Five9 for about six years. 

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Pedro Pulido - PeerSpot reviewer
Workforce Manager at Aprende Institute

I have used Five9 at different companies, but in total, I have used it for around seven years.

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Jamie Bailey - PeerSpot reviewer
Director of Campaign and Dialer Management at a leisure / travel company with 501-1,000 employees

I've been using the solution for between three and five years. I started using it around the time Covid started, so it's likely closer to three years. 

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JW
Member Services Director at a non-profit with 201-500 employees

We have used Five9 for nearly a year.

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ThadaCele - PeerSpot reviewer
Manager, Distribution at Jasco

We have used Five9 for two or three months. 

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CS
Business Analyst at a retailer with 10,001+ employees

I have been using Five9 for a little over a year.

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IS
Manager of Customer Service Optimization at Johnston Group Inc.

I have been using Five9 for two years. 

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JA
Manager at FYF

I've used the solution for several years. 

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KH
Manager, Sales Center at a hospitality company with 10,001+ employees

We went live with the system in January of 2023, but we have been working with them since August of 2022 in terms of developing what we were going to roll out.

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JK
VP Information and Cyber Security at a financial services firm with 51-200 employees

I have been using the solution for a year.

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it_user781305 - PeerSpot reviewer
Operations Manager at a tech services company with 51-200 employees
More than five years. View full review »
Buyer's Guide
Five9
April 2024
Learn what your peers think about Five9. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.