We just raised a $30M Series A: Read our story

Forcepoint Email Security Competitors and Alternatives

Get our free report covering Cisco, Microsoft, Fortinet, and other competitors of Forcepoint Email Security. Updated: October 2021.
542,267 professionals have used our research since 2012.

Read reviews of Forcepoint Email Security competitors and alternatives

TH
CISO at a manufacturing company with 1,001-5,000 employees
Real User
Top 5
Straightforward to set up, good support, and quickly adapts to new threats

Pros and Cons

  • "The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security."
  • "The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."

What is our primary use case?

We are today using this product for email filtering and we plan to use it later for file filtering on cloud-sharing platforms.

How has it helped my organization?

This solution is very effective at detecting malicious content and very fast in adapting to new threats. There have been new types of attacks which, instead of attaching malicious files to emails, have been attaching to Google Docs that are hosted on the Google Cloud. Within a couple of days, Perception Point updated the engine to a filter and block such attacks. For us, it was very beneficial because the users are not allowed to open attachments, but when people asked them to view a document on the cloud, they weren't used to it. This left them open to this type of attack.

The Perception Point incident response team acts like our own SOC team, which is important because we do not have a SOC, but rather a limited incident response team. This means that any external assistance allows us to work on the more critical areas and identify the events that we have to investigate. In general, it significantly reduces our internal workload.

When it comes to incident management, I think that the Perception Point incident analysis is very fast. It usually takes less than an hour to go back with initial reactions, and they adapt the technology very fast as well. They provide either interim solutions or full solutions to all of the incidents that are identified.

In terms of engine optimization, ever since we started working with Perception Point, we have been able to monitor improvements to their capabilities, including adaptations they have made. Moreover, our own team was able to work with the system and ask for improvements, and they've all been done very fast.

Perception Point has helped to reduce our false positive rate by approximately 90%. More generally, it has reduced the total number of alerts we get. We used to have more than 100 endpoint alerts per month and it has been reduced to individual ones. Overall, that is a greater than 90% drop in alerts.

What is most valuable?

The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security. The quarter before we used Perception Point, we had about 400 positive identifications of malicious content being used by employees, probably getting them via email. Since using Perception Point, we have almost nothing.

What needs improvement?

The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups. This is an issue I have raised with their product team. Currently, when we get malicious content, we don't know where it came from. One of the things that worries me the most, as a sysop, is whether we are being targeted by any of the cybercrime groups. This is something that Perception Point doesn't do, so I have another cyber threat intelligence team that does the investigating. Ideally, Perception Point should offer this as part of their service.

For how long have I used the solution?

We have been using Perception Point Advanced Email Security for the past four or five months.

What do I think about the stability of the solution?

We are using it as a SaaS and since we have been using it, there have been no noticeable service interruptions.

What do I think about the scalability of the solution?

It seems to be very scalable. It's cloud-based, so it should be able to scale nicely. We haven't done load tests because our load is not very high.

We have about 1,400 people who are protected by this product, and they work in every role that you find in an enterprise. We are located in Asia, Europe, and North America.

How are customer service and technical support?

The technical support is very good. Most of the time, they reply within one hour.

Which solution did I use previously and why did I switch?

Prior to Perception Point, we were using a solution by Barracuda. We switched because Barracuda didn't provide the capability to filter emails and block the malicious content we wanted.

How was the initial setup?

The initial setup was very simple and straightforward. As we are using Perception Point as a mail relay, it only involved changing the MX record or DNS records in order to relay our email messages to Perception Point, and whitelisting the Perception Point addresses in our email systems. It was a very simple configuration, and it was up and running very fast.

We have many domains, and some of them took some time, our major domain was done first and it was completed within one day.

After deployment, it started providing value immediately. That said, it took a few weeks before we identified everything that needed to be whitelisted or blacklisted.

It requires some administration in terms of blacklisting and whitelisting rules for URLs of domains. There are some cases that the out-of-the-box solution doesn't identify properly, especially when there are misconfigurations by people that we communicate with.

What about the implementation team?

I managed the deployment, but someone on my team did the technical setup.

What was our ROI?

We have seen ROI in the form of reduced security team activity, a reduction of employees clicking on phishing emails and malicious content, a reduction in the need to re-image machines that have been infected by malware, and a reduction in the incident response (IR) activities.

What's my experience with pricing, setup cost, and licensing?

We were able to get reasonable pricing that matches the ROI we want, so I think that it is the correct price point.

Which other solutions did I evaluate?

We evaluated other solutions including Mimecast, Sasa Software, Forcepoint, and a couple more. Some of the products that we looked at didn't offer a full SaaS solution so we didn't consider them.

We didn't perform a full pilot program with the rest of the vendors because we had a situation where we wanted to deploy very quickly. We were in a dialogue with Perception Point, it performed perfectly, and we just decided to move on with them.

What other advice do I have?

My advice for anybody who is considering Perception Point is that there are no false negatives and no false positives with this product. Overall, I am very happy with it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Flag as inappropriate
Sheikh Rehan
Data Security Engineer at a tech services company with 1-10 employees
Real User
Top 10
Excellent quarantining function and very powerful

Pros and Cons

  • "Provides better control over emails, especially those sent via Office 365 on the cloud."
  • "Integration for reporting needs to be improved, it's too complex."

What is our primary use case?

Our primary use case is the encryption tooling of email security. Emails sent externally are automatically encrypted as is all the information included. There are some DLP related options available in Proofpoint, which we enabled with the help of classifying the emails, like internal, external, private, public, sharing. That's our main use. We are customers of Proofpoint.

What is most valuable?

The value for us is that we now have much better control over emails, especially those sent via Office 365 on the cloud. We've configured it so that all emails go to Proofpoint and are quarantined or encrypted. I believe the quarantine email function is very rare to find in other solutions. It's a powerful tool and I believe cost effective.

What needs improvement?

Integration for reporting needs to be improved, it's a little complex. Right now we have integrated with Power BI to get logs and information from Proofpoint. That has to be improved with the API and there are also latency issues which need to be simplified and improved. Those are the areas I've observed that need improvement. 

What do I think about the stability of the solution?

The solution is hosted by Proofpoint on Amazon AWS, with some on servers on-prem. We've done the load balancing and I believe it's pretty strong now. We haven't experienced any issues. 

What do I think about the scalability of the solution?

Scalability is good, we have around 100,000 employees. For now, we have implemented two data centers. It covers 60% of traffic. We're moving ahead so that by the end of the year we'll have 100% implementation. 

How are customer service and technical support?

Technical support is relatively good although the solutions and ticketing system requires a lot of improvement.

Which solution did I use previously and why did I switch?

We were previously using Symantec but switched to Proofpoint because Symantec didn't offer the email quarantine function. Cost was another issue with Symantec being a more expensive solution. But the main reason we switched was because we were looking for more control over the cloud email, especially with the sensitive information we have. 

How was the initial setup?

The initial setup was a mixed experience. Nothing is simple nowadays and we were dealing with both cloud and on-prem, dividing the load blancing. As a result, it's taken almost six months to get full implementation. We were testing for a lot of that time. We initially implemented only in the cloud. And later on we integrated it with the reporting applications, and lastly we implemented on-prem. We are a team of seven, and implemented ourselves. I did a lot of demos and trainings which helped us a lot when it came to deploying ourselves.
We now have around 10 staff who have access to the administration portal; the project manager, a couple from the messaging team, architects, and security engineers. 

Which other solutions did I evaluate?

We evaluated Forcepoint and McAfee but both dropped out in the middle stage and we moved on to testing with Proofpoint. Both solutions had an easy environment, with an easy to configure and straightforward dashboard. However, when it came to security controls, including inscription and quarantine options, those things were more available in Proofpoint. 

What other advice do I have?

We've observed that we have almost 99.9% control over our emails now in an easy to configure and easy to implement solution. It's simple and easy for the administration as well. We're looking forward to any upgrades or updates they provide. I recommend this solution if it suits your needs and requirements. If you have concerns about data floating in emails, it's a good solution. If that's not an issue then you can choose something else.

I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
MS
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
Top 5Leaderboard
Responsive, flexible, easy to use, and cost-effective

Pros and Cons

  • "It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
  • "Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."

What is most valuable?

It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine.

It is also quite flexible and has an API at the backend. 

What needs improvement?

Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it. 

For how long have I used the solution?

We have been a distributor of this solution for about five years.

What do I think about the scalability of the solution?

It is scalable. You can start with a VM or hardware. The hardware is not really scalable, but the VM is scalable. Most vendors are scalable in terms of VMs.

I have about 15 to 20 customers of this solution, and they seem happy.

How are customer service and technical support?

They have a good support team. They are quite responsive and technical. They are also fast in responding. 

How was the initial setup?

It is really easy. I installed Email Security for 100 email clients two or three weeks ago, and it took me half an hour to do the base installation. The training for IT administrations took another one and a half or two hours.

It is easy to install for a non-admin. If you are a normal user trying to configure it, it is really easy to use. If you are an admin, it is a bit more complicated.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective and relatively cheap solution as compared to others.

Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good.

What other advice do I have?

I would recommend this solution. Barracuda has one of the best email security solutions for SMB and big enterprises. Barracuda is not a leader for email security, but they are really good at what they are doing. In terms of email security, Barracuda is one of the best solutions. There are a hundred different products in the market, such as Fortinet and Forcepoint, but Barracuda is cost-effective and really good at what it does.

I would rate Barracuda Email Security Gateway a nine out of ten. It is a really good solution, and it does what it says.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
Flag as inappropriate
RA
Senior IT Administrator at a manufacturing company with 51-200 employees
Real User
Top 10
Easy to manage, simple implementation, but has reliability issues

Pros and Cons

  • "The solution is not hard to manage."
  • "The solution is very slow, it crashes and we have difficulties getting emails."

What is most valuable?

The solution is not hard to manage.

What needs improvement?

The solution is very slow, it crashes and we have difficulties getting emails.

In an upcoming release, I would like to see a cloud version of the solution.

For how long have I used the solution?

I have been using the solution for approximately two and a half years.

What do I think about the stability of the solution?

We have had issues with the solution crashing, they have not been able to fix it.

What do I think about the scalability of the solution?

We have 100 users using the solution in my company.

Which solution did I use previously and why did I switch?

I have used many different types of solutions in the past such as open-sourced versions, Linux filters, AVS, Cisco, and Forcepoint.

How was the initial setup?

The setup was simple.

What about the implementation team?

We did the deployment and maintenance of the solution ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is low. When you do purchase everything is included in the licensing cost.

What other advice do I have?

We are wanting to change from this solution to a different one. I would recommend spending the extra money on a good solution, it will save you from having issues later.

I rate TitanHQ SpamTitan a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
AR
CSSRI with 201-500 employees
Reseller
Top 20
A stable solution that would benefit from more data leak prevention

What is most valuable?

I am actually looking for new a new solution at the moment, possibly Forcepoint or Arbor. This solution is good for us, but we hope to implement a new solution with Fortinet.

What needs improvement?

The infrastructure could be improved. The data leak prevention could also be better.

For how long have I used the solution?

I have been using Fortinet FortiMail for five years.

What do I think about the scalability of the solution?

I am satisfied with both the scalability and the stability of this solution.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of seven.

Which deployment model are you using for this solution?

On-premises

What is most valuable?

I am actually looking for new a new solution at the moment, possibly Forcepoint or Arbor. This solution is good for us, but we hope to implement a new solution with Fortinet.

What needs improvement?

The infrastructure could be improved. The data leak prevention could also be better.

For how long have I used the solution?

I have been using Fortinet FortiMail for five years.

What do I think about the scalability of the solution?

I am satisfied with both the scalability and the stability of this solution.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Get our free report covering Cisco, Microsoft, Fortinet, and other competitors of Forcepoint Email Security. Updated: October 2021.
542,267 professionals have used our research since 2012.