We just raised a $30M Series A: Read our story
Yasir Zubair
Senior Manager - ICT Technical at CNS Engineering
Real User
Top 5
Excellent customer service, good reporting and user management and easy to use overall

What is our primary use case?

We use the solution in a data center for security. 

What is most valuable?

When comparing this solution to others this one has better reporting, user management, and is easy to use.

What needs improvement?

No firewall is perfect but they could improve on the detections of threats.

What do I think about the stability of the solution?

They need to work on stability, it has not been the best in our experience.

How are customer service and technical support?

We have been very satisfied with the customer service.

Which solution did I use previously and why did I switch?

We have used other solutions in the past.

How was the initial setup?

The installation was not easy at first but then after a while of doing installations, it became easy. …

What is our primary use case?

We use the solution in a data center for security. 

What is most valuable?

When comparing this solution to others this one has better reporting, user management, and is easy to use.

What needs improvement?

No firewall is perfect but they could improve on the detections of threats.

What do I think about the stability of the solution?

They need to work on stability, it has not been the best in our experience.

How are customer service and technical support?

We have been very satisfied with the customer service.

Which solution did I use previously and why did I switch?

We have used other solutions in the past.

How was the initial setup?

The installation was not easy at first but then after a while of doing installations, it became easy.

What about the implementation team?

We do the implementation of the solutions, we have a team that does it.

What's my experience with pricing, setup cost, and licensing?

We have found the price could be reduced. It is a little expensive.

What other advice do I have?

I recommend this solution, we are going to continue using it.

I rate Forcepoint Next Generation Firewall a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
LP
Product Manager at a computer software company with 1-10 employees
Reseller
Top 5Leaderboard
A stable and scalable Next Generation Firewall solution

What is most valuable?

I like the Firewall and the IPS.

What needs improvement?

The network interface could be better, and it could be cheaper. It's very difficult for us to compete with Fortinet. I would like to see an Application Control feature in the next release.

For how long have I used the solution?

I have been working with Forcepoint for more than ten years. But we first worked with them for Web Security, and we worked with the Firewall for about four years.

What do I think about the stability of the solution?

Forcepoint Next-Generation Firewall is a stable solution.

What do I think about the scalability of the solution?

Forcepoint Next-Generation Firewall is a scalable solution.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper…

What is most valuable?

I like the Firewall and the IPS.

What needs improvement?

The network interface could be better, and it could be cheaper. It's very difficult for us to compete with Fortinet. I would like to see an Application Control feature in the next release.

For how long have I used the solution?

I have been working with Forcepoint for more than ten years. But we first worked with them for Web Security, and we worked with the Firewall for about four years.

What do I think about the stability of the solution?

Forcepoint Next-Generation Firewall is a stable solution.

What do I think about the scalability of the solution?

Forcepoint Next-Generation Firewall is a scalable solution.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper like Fortinet. 

What other advice do I have?

I would tell potential users that it's difficult for us to compete with Fortinet's firewall. Fortinet offers good performance, a good price, and is stronger.

On a scale from one to ten, I would give Forcepoint Next Generation Firewall an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Flag as inappropriate
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,027 professionals have used our research since 2012.
AW
Manager at Readytech
Real User
Top 20
Good support for a next-generation security solution

What is our primary use case?

Forcepoint makes up part of our security solution.

What is most valuable?

The most valuable feature of this solution is the support.

What needs improvement?

Making this solution easier to use would be an improvement. The implementation could be made easier.

For how long have I used the solution?

I have been using the Forcepoint Next Generation Firewall for one year.

What do I think about the scalability of the solution?

Scaling this solution is difficult. We have approximately 100 users.

How are customer service and technical support?

We are satisfied with technical support.

Which solution did I use previously and why did I switch?

I also have experience with FortiGate.

How was the initial setup?

The installation and initial…

What is our primary use case?

Forcepoint makes up part of our security solution.

What is most valuable?

The most valuable feature of this solution is the support.

What needs improvement?

Making this solution easier to use would be an improvement.

The implementation could be made easier.

For how long have I used the solution?

I have been using the Forcepoint Next Generation Firewall for one year.

What do I think about the scalability of the solution?

Scaling this solution is difficult. We have approximately 100 users.

How are customer service and technical support?

We are satisfied with technical support.

Which solution did I use previously and why did I switch?

I also have experience with FortiGate.

How was the initial setup?

The installation and initial setup are difficult.

What about the implementation team?

We had a consultant assist us with the deployment.

What other advice do I have?

I like this product and it is one that I recommend.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.