ForgeRock Other Advice

Trisha Bhola - PeerSpot reviewer
Senior Associate at Cognizant

I rate ForgeRock nine out of 10. I would recommend ForgeRock to others. They're constantly coming out with new features, and you can do each feature in multiple ways. The way you go about it is up to you and your requirements.

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SP
Identity Architect at a financial services firm with 10,001+ employees

This solution is extensively used, but we are not happy with the performance of the product or the customizations. Within the next six months we are evaluating other products because it is extremely difficult for us to scale it horizontally or vertically. 

We are also not able to adopt the new standards as it is not a standard based code solution. We have to update the code every time for each customer whenever they request any division, improvement or feature. 

I would rate this solution a five out of ten. The product is good but the underlying stack is not modern. They are not building out more adaptive features that other service providers offer.

In future, we are looking for a cloud-hosted solution like PingOne, Okta, or Azure Active Directory.

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SQ
CEO at a non-profit with 1-10 employees

ForgeRock has four modules, namely, OpenIDM, OpenAM, OpenDS, and Identity Gateway.

ForgeRock is a pretty simple solution compared to other products. As simple as it is, you will have some product limitations somewhere. You can do a lot on Oracle and SailPoint since they have in-depth solutions for anything. However, ForgeRock has some limitations.

Overall, I rate ForgeRock an eight out of ten.

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Buyer's Guide
ForgeRock
April 2024
Learn what your peers think about ForgeRock. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
Jatin Sawhney - PeerSpot reviewer
Information Security Associate Manager at a tech services company with 10,001+ employees

Go to forgerock.com and create your ID. After that, you can complete multiple self-led trainings. There are documents which are very thorough. I would certainly recommend this solution to others. Onboarding on ForgeRock is quite easy. 

I have been working on all the products of ForgeRock and I have worked on other products of the same category.

I would rate this solution an eight out of ten.

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Yonca Yadigar - PeerSpot reviewer
Product Manager at a financial services firm with 1,001-5,000 employees

I would rate this product a nine out of ten.

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VK
Technology Solutions Leader at a outsourcing company with 10,001+ employees

We are just customers. We don't have a business relationship with the solution.

I don't have the details in regards to which version of the solution we're using.

My advice to other potential users would be to not look at the cost savings when you scale. Instead, look at the issues you will run into when you scale. If you plan for scaling two years down the line, the mistake we made a couple of times in other solutions was that it was actually more expensive when you scale without the architecture properly done. Therefore, take the time to plan ahead.

Currently, I'd rate the solution at a seven. I'm a little worried that, even though we've signed the contract, we are being channeled through a couple of leaders rather than going through the regular process. I'm worried about how that new process is going to be for us.

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Harjinder Singh Dhanjal - PeerSpot reviewer
Senior Technology Architect at Infosys

Though it is a bit unstable, ForgeRock is one of the best solutions, given its cost. However, where you might have a better GUI in other tools, ForgeRock is not as user-friendly. Given the functionality it provides, I recommend ForgeRock but don't purchase the solution assuming it will be a cakewalk.

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Daouda Faye - PeerSpot reviewer
Integrator Solution at ITR

It is a good and stable product. I rate it a nine out of ten.

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SmritiGupta - PeerSpot reviewer
Senior CyberSecurity Consultant at RNS

We are using ForgeRock mostly for banks and universities. We are letting them use the self-registration page via social logins, having the consent to provide the data, and implementing the ease of logging into the system. So, this is how we are using the solution's CIAM.

Overall, I rate the solution an eight out of ten.

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BG
Technology Security Analyst at a tech services company with 10,001+ employees

We initially used ForgeRock as a trial tool to test whether we could achieve all of our requirements. It was a good strategy for us. 

I rate the solution eight out of 10. 

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MY
Cyber Security Consultant at a tech company with 10,001+ employees

I would recommend this solution if it meets the needs of a company. It is a good solution. You have to implement it to see if it responds to your needs. 

I would rate ForgeRock a seven out of ten.

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RAVI NELLUTLA - PeerSpot reviewer
QA Analyst at a comms service provider with 501-1,000 employees

I rate ForgeRock a nine out of ten.

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SA
ForgeRock Consultant at a tech services company with 11-50 employees

This is a good product with good technology that's easy to integrate. Follow the best practice and it works well. 

I rate this product 10 out of 10. 

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SA
Identity and Access Manager at Freiberufler

I would recommend this solution. I would advise others to look for a good integrator.

I would rate ForgeRock a nine out of ten.

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it_user997833 - PeerSpot reviewer
Manager at a consultancy with 10,001+ employees

Currently, we are working under the Agile model.

I would advise others to assess the product first based on their requirements. There are multiple models, so they need to be sure to choose the best option for them. Otherwise, they will end up purchasing everything and they might not utilize that product.

I'd rate the solution seven out of ten.

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it_user726315 - PeerSpot reviewer
IAM CyberSecurity Consultant at a tech services company with 10,001+ employees

ForgeRock products are highly flexible and customizable within the range of their competitor's products.

Look at the your requirements and compare products with each other and choose which suits your needs better. On the ForgeRock side, I personally liked the capabilities of customizations and the technical support we get from the vendor.

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JR
System manager at Tribunal fédéral suisse

I would rate it a seven out of ten. 

I would recommend trying it. Do a proof of concept. Every company is different. Management is different, you have to find a local company that can support you.

The interface is quite lively but I don't think that it's possible to have UI that's compatible with the rest of the company's. We only use the core of OpenIDM. 

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KC
Head Of Service Management at a financial services firm with 501-1,000 employees

My advice to other users is to be careful about customizing the solution. If you customize the solution you will need good documentation and information that will have to be retained otherwise, there will be a knowledge gap. Especially if you use it for Single Sign-On or federated authentication and authorization. The more you customize it the more it will cause some issues when you are trying to upgrade. We have found in this particular instance if you do the customization you should have certain consistent standards. If you have this solution across multiple teams, there is no single party that has an overview of the code, and what ends up happening is there is too much customization making the upgrades difficult. However, this all depends on the business.

If we are using the solution in a certain way, especially the authorization with customization can cause problems. Every application might have a different way to authorize its functions in the area. However, the authentication is very straightforward. You have to be careful about customizing the solution, and how to sustain it across your teams. Every three to five years you will need to do an upgrade. Otherwise, you will not be supported. Most of us just treat it as a project, then we move on, and we do not use it until a few years later and then we run into large issues.

I rate ForgeRock a six out of ten. 

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SS
Sr. IAM Consultant at a marketing services firm with 10,001+ employees

I would rate ForgeRock a nine out of ten.

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TM
Managing Director at I'curity Solutions

My advice to those wanting to implement ForgeRock is if they are looking for a strong customizable identity management solution that strikes the balance between convenience and security then this is probably a good choice for you.

I rate ForgeRock an eight out of ten.

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RB
Lead IAM manager at a tech services company with 11-50 employees

As it is a new product I would rate it five out of ten. 

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BY
Technology Architect at a tech services company with 10,001+ employees

Just try it and get a feel for the product.

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it_user3801 - PeerSpot reviewer
Architecture Practice Lead at SKY TV New Zealand

It may not have a complete suite of best-in-class IAM capabilities compared to some of the market leaders; however, they are maturing steadily and rapidly expanding the portfolio with OpenDJ and OpenIDM. It’s easy to configure and yes, it’s open source!

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it_user185874 - PeerSpot reviewer
Senior Solution Support Engineer at a tech services company with 51-200 employees

Start off with a pilot.

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it_user723990 - PeerSpot reviewer
Clustercoördinator Vernieuwing en Ontwikkeling with 501-1,000 employees

Check and design the used data model of the product to make sure you make the correct decisions for performance and functionality.

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EY
Solution Architect at a tech services company with 51-200 employees

If a customer is looking for an identity management solution, then, I can't recommend it, but if they are asking for an access management product then I can strongly recommend this solution.

I would rate this solution an eight out of ten.

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DY
President at a tech services company with 11-50 employees

If you are thinking of using this solution then you should find a service provider who is trained. Troubleshooting skills like performance tuning are important. 

It's a bit costly, so you should make it pluggable so that you can switch vendors when you want.

Generally, you need to be careful not to lock-in 100%.  Select a loosely coupled approach, that way you can replace individual modules if you want to.

Go with open standards and avoid using any proprietary protocols. 

I would rate this solution an eight out of ten.

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Buyer's Guide
ForgeRock
April 2024
Learn what your peers think about ForgeRock. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.