ForgeRock Archived Reviews (More than two years old)

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Consultant
IAM CyberSecurity Consultant at a tech services company with 10,001+ employees
Sep 03 2017

What is most valuable?

* Highly customizable is one of the main advantages of the ForgeRock product. I personally like the Custom Authentication Modules design. * Ability of ForgeRock support… more»

How has it helped my organization?

For the current client environment, we have started with ForgeRock OpenAM 13.0.0 version and asked for many patches and features for our solutions. The ForgeRock team… more»

What needs improvement?

Similar to other products, they do have some improvement scope the in the documentation part. I do feel they became more organized and better, in terms of documenting, as… more»

What's my experience with pricing, setup cost, and licensing?

ForgeRock came up with a community version and enterprise version, which is the main difference in pricing. They also came up with the Product Suite 5 version. They… more»

Which solution did I use previously and why did I switch?

No, we chose ForgeRock as our first choice. Though we had many other products to look at, ForgeRock seemed to be very compatible with our customizations and ease of use… more»

What other advice do I have?

ForgeRock products are highly flexible and customizable within the range of their competitor's products. Look at the your requirements and compare products with each other… more»

Which other solutions did I evaluate?

Yes, we did comparisons with other IAM tools, like IBM SAM, Oracle Access Manager, and Ping Identity solution. We needed a better user experience and flexible… more»
Real User
Clustercoördinator Vernieuwing en Ontwikkeling with 501-1,000 employees
Aug 28 2017

What is most valuable?

All of them: * REST API (the best) * Available connectors * Roles * Objects * IoT readiness * Assignments * Flows, etc.

How has it helped my organization?

Automated provisioning and deprovisioning of users and customers. Also, integration into our portals for self-service. With this product, the design and implementation is… more»

What needs improvement?

Improve the software quality (bugs in new versions).

What's my experience with pricing, setup cost, and licensing?

Nothing.

Which solution did I use previously and why did I switch?

Yes, the old product was too big, inflexible and complex.

What other advice do I have?

Check and design the used data model of the product to make sure you make the correct decisions for performance and functionality.

Which other solutions did I evaluate?

Yes. Oracle, SailPoint, NetIQ, and Apache Syncope.
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Bino Yohannan
Consultant
Technology Architect at a tech services company with 10,001+ employees
Aug 28 2017

What is most valuable?

* Flexibility in the customisation. * Out-of-the-box support for almost all authentication mechanisms/products. * Hassle-free support to federation protocols (SAML can be… more»

How has it helped my organization?

This is not directly applicable to me, as I work in the consulting service industry. However, I have seen how it's brought about improvements at our client locations. One… more»

What needs improvement?

It has a promising roadmap and strategy. However, the product still needs to refactor and get rid of the dirty coding from its predecessor. I hope it will improve over… more»

What's my experience with pricing, setup cost, and licensing?

I know it’s cheap compared to other leading AM products. You can even go for the Open Source version of the product if you are building it by yourself and don’t need the… more»

Which solution did I use previously and why did I switch?

I used Oracle AM a little bit. Its configuration is a bit confusing and takes a long time.

What other advice do I have?

Just try it and get a feel for the product.

Which other solutions did I evaluate?

As I said, I work in the consulting/service industry, hence this is not directly applicable to me.
Real User
Architecture Practice Lead at SKY TV New Zealand
Jul 29 2015

What is most valuable?

Integration with Identity repository and managing SAML2.0 SSO & Federation; provides a simple upgrade from Sun OpenSSO to OpenAM and ForgeRock OpenIDM; runs seamlessly with the Sun Identity Connector… more»

How has it helped my organization?

The product was used mainly to migrate from Sun IAM suite. The integration has been smooth and the costs have been significantly reduced.

What needs improvement?

Reporting and Analysis capabilities seem to be less mature. Business strategic partnership model with multiple parties across marketing and sales needs improvement. Implementation, integration… more»

Which solution did I use previously and why did I switch?

The key driver had been the migration from Sun IAM.

What other advice do I have?

It may not have a complete suite of best-in-class IAM capabilities compared to some of the market leaders; however, they are maturing steadily and rapidly expanding the portfolio with OpenDJ and… more»

Which other solutions did I evaluate?

I evaluated Oracle Identity suite, TIM/TAM.
Consultant
Senior Solution Support Engineer at a tech services company with 51-200 employees
Jan 26 2015

What do you think of ForgeRock?

What is most valuable?

REST interface

How has it helped my organization?

Better Access Management

What needs improvement?

Less Oracle Java oriented.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Not more then average.

What do I think about the stability of the solution?

Not more then average.

What do I think about the scalability of the solution?

Not more then average.

How are customer service and technical support?

Customer Service: Average. Technical Support: Average.

Which solution did I use previously and why did I switch?

Sun Access Manager, and we switched because SUN does not exist anymore.

How was the initial setup?

Complex because of the customizations needed.

What about the

What is ForgeRock?

Open source provisioning solution for real-time user management life cycle automation.
Also known as
ForgeRock Identity Platform, ForgeRock OpenIDM
ForgeRock customers
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
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