FortiAuthenticator Customer Service and Technical Support

RAMACHANDRAR
Director - Global Solutions & Customer Service at Bits and Byte IT Consulting
Technical support is quite good, There is something called the 8x5 and 24x7 technical support for the solutions. If you have 24x7, they will respond immediately. If you have 8x5, and they will respond next business day depending on how soon the TAC engineer picks your request for your deployment or ongoing support issues. View full review »
Adriana Ymeri
IT Infrastructure Engineer at a tech company with 11-50 employees
Customer Service: 10/10 Technical Support: 9/10 View full review »
PreSales3b9c
Pre-sales, Telecommunications & Security Specialist at a tech services company with 201-500 employees
Very good. In our area we get support both in French and English and the response times are usually pretty decent. View full review »
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