FortiClient Customer Service and Technical Support

JoelSadomba
IT Engineer at BAZ
The technical support gets a seven out of ten rating from me. They are okay. View full review »
Raul Rivera
Cybersecurity Engineer at GFR Media
Technical support was excellent. View full review »
Avraham Sonenthal
Senior Network Engineer at a government with 5,001-10,000 employees
Our partner is the one who runs the system, so if we need technical support then it is them that we contact. View full review »
Find out what your peers are saying about Fortinet, Microsoft, Symantec and others in Endpoint Protection for Business. Updated: September 2019.
371,639 professionals have used our research since 2012.
reviewer925785
Network Engineer at a tech services company with 11-50 employees
Technical support will open cases if there is an issue. View full review »
reviewer936201
Systeem / Netwerkbeheerder at a financial services firm with 51-200 employees
Their technical support is good. I am satisfied with them. View full review »
Yash Rana
Manager IT at OTE
Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time. They are not quick like Dell EMC or Microsoft on chat. Those companies will log into your environment, look at the issue, and resolve the case. View full review »
CTO2ad3
CTO at a financial services firm with 51-200 employees
The technical support has been good and helpful. View full review »
Mohamed_Salah
Presales Engineer at soulco
The technical support for the solution is great. We had a case previously where the tech team quickly responded to our needs. They're very fast. View full review »
Bob Modee
IT Support with 51-200 employees
I haven't used tech support. View full review »
MahmoudYounes
Network Security Manager at Onix-it solutions
I am satisfied with the technical support for this solution. View full review »
Find out what your peers are saying about Fortinet, Microsoft, Symantec and others in Endpoint Protection for Business. Updated: September 2019.
371,639 professionals have used our research since 2012.
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