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HU
System Administrator at a logistics company with 51-200 employees
Real User
Top 10
Offers solid anti-virus protection but isn't so scalable

What is most valuable?

The anti-virus protection it offers our clients is solid.

What needs improvement?

Currently, no solution can offer you 100% protection from viruses such as WannaCry ransomware. Fortinet should strive to improve their prevention systems.

For how long have I used the solution?

I have been using this solution for about two to three years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

FortiAnalyzer does slow down when there is a heavy load of users, but it still does its job. Also, when many logs are generated throughout many sessions, the Analyser slows down. 

How are customer service and technical support?

The technical support is not very reliable. Sometimes it…

What is most valuable?

The anti-virus protection it offers our clients is solid.

What needs improvement?

Currently, no solution can offer you 100% protection from viruses such as WannaCry ransomware. Fortinet should strive to improve their prevention systems.

For how long have I used the solution?

I have been using this solution for about two to three years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

FortiAnalyzer does slow down when there is a heavy load of users, but it still does its job. Also, when many logs are generated throughout many sessions, the Analyser slows down. 

How are customer service and technical support?

The technical support is not very reliable. Sometimes it takes them up to a week to get back to us. 

How was the initial setup?

The initial setup is not complex. The basic setup takes roughly 30 minutes to one hour — reconfiguration can take up to one day.

What other advice do I have?

If you have Fortinet Firewall, you must implement FortiAnalyzer because, without the Analyzer, you can't generate the polls. 

On a scale from one to ten, I would give this solution a rating of seven. I would give them a higher rating if they improved their scalability.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Log Management
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