Fortinet FortiAnalyzer Room for Improvement

IT Director at a manufacturing company with 1,001-5,000 employees

It is a pretty big software package. It has a lot of features which maybe aren't that useful. 

It's possible that they could add some advanced analytics and some proactive controls for logging analytics. That will help a lot.

The could be more automation and more artificial intelligence integrated into the solution.

It was a service model application originally. It needs to have some artificial intelligence in dealing with the analysis of the nodes, and not just showing the nodes. I'm one version behind the latest version, so I don't know if they added it yet, however, if they haven't it would be a good thing to put into their roadmap.

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Systems Architect at ZENTIUS

It will be better if behavior or indicators of compromise were on the same licensing schema. Currently, it is an advanced feature that you have to purchase as an add-on. This is the reason we're trying to do the ELK so that we can integrate them and create those rules by using open-source software.

It will also be better if it has some more integration with IT service management tools so that we can do endpoint protection and response based on those indicators of compromise or those behavior analysis rules that create events that can automatically flow. We can inject that data into a service incident ticket on our IT service management tool, and that way we can assign the ticket to the proper teams and respond right away. Currently, we only have integration with ServiceNow

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Technical Presales Engineer at Dristi Tech Pvt.ltd

They can include integration with devices, such as firewalls, endpoints, from other vendors. They can include graphic monitoring of everything in the network, not just Fortinet products.

It would also be good to include customizable reports and customizable views of the reports. 

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Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
534,299 professionals have used our research since 2012.
Regional Head at MASS INFONET (P) LTD.

There aren't any features missing. It's very complete.

Their in-house technical support is extremely slow to respond. We have our own in-house team to manage issues so clients don't have to wait over two weeks for a response to issues.

The solution has some limitations. We use MNC, and it has a US patent. Here we can do this thing but we maybe can't do that thing. They provide some documents to customers, but the customers want remote support to take on and/or finish the work. That's why I have the deployment team in place. It's a team within our team.

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VD
Implementation Manager at a tech services company with 51-200 employees

FortiAnalyzer only works with other Fortinet products. If you need to analyze the data from other devices, other vendors, this solution is not the best one to use.

The interoperability with other vendors is lacking. It's very limited. You can scan the logs from other vendors within FortiAnalyzer, however, it only collects these logs. You can't analyze anything coming from other devices or vendors. This works very well with Fortinet products. When you need to interoperate with other vendors, it's difficult, because you don't have that support.

In future releases, we'd like to see more granular reporting. The reports on offer right now are pretty short.

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EV
Conseiller en architecture technologique at a government with 1-10 employees

From my point of view, at this time, the solution isn't lacking any features or functionalities. It's very complete for our purposes.

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OS
Security Engineer at a tech services company with 1-10 employees

In terms of what could be improved, sometimes it's lagging and also has some graphical issues with the GUI. The correlation mechanism and the analytics are not as good as the competitors like Check Point or Panorama. But for IoT and SoT, it has graphical dashboards and analytical diagram tables that can correlate various logs from other products like FortiMail and FortiWeb, so it is a good mechanism for Fortinet products. If you have various Fortinet products for your firm, you can use FortiAnalyzer like a synchro mechanism.

But it needs development for software issues like the GUI bug, some logs not showing, not collecting some logs... They need to fix them.

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Chief Technology Officer at Litmus

One thing we struggled with FortiAnalyzer was integration with SIEM. We also had issues with the new threats and APTs. There were false positives, so we needed to have some ratings related to false positives.

It is easy to set up is you have FortiGate firewalls. We tried setting up with other devices, and I don't think it supports other firewalls or other devices. If it did, then it would have been great because we would have been able to use FortiAnalyzer for hybrid environments with different OEM firewalls.

If we can have an intelligent analysis system which will detect false positives and detect the exact problem, it would be great.  If FortiAnalyzer can integrate with FortiSIEM and give us threat reports, that will also help because then I won't need to have another tool or another dashboard which I need to look out for.

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SG
IT Security Engineer at a tech services company with 201-500 employees

The pricing could be better. They could work to make it more competitive on the market.

The report module could be simplified a bit to make it easier to use. 

Technical support has been very bad. They should work to improve their level of service.

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BK
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees

The solution doesn't have online analysis. We can't analyze certain parts of the logs. For example, we can't analyze current logs.

It would be helpful if we could use the system we use to monitor everything to also check the live traffic or live logs.

The solution lacks business intelligence features. It's much too basic.

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PK
Jr. Engineer at a computer software company with 5,001-10,000 employees

We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet.

Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes.

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Pre-sales Engineer at a wholesaler/distributor with 51-200 employees

Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. 

If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality.

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ICT System Specialist at a comms service provider with 1,001-5,000 employees

One of the main disadvantages is not having a direct link to the security policy when you see something in the log. You should be able to right-click and go directly to the security policy. When you compare with Checkpoint, they are very good with reporting and logging, and when you right-click on the log you can go to the policy and edit it.

In the next release, I would like to have a feature added where you can right-click and it takes you directly to the policy to edit it.

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Security Engineer at a financial services firm with 501-1,000 employees

There are a lot of solutions on the market and Fortinet FortiAnalyzer is limited. It cannot be used across multiple vendors. They can improve by advancing their technology.

The solution could improve by having better integration and support with Apple, Linux, and Microsoft solutions.

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HU
System Administrator at a logistics company with 51-200 employees

Currently, no solution can offer you 100% protection from viruses such as WannaCry ransomware. Fortinet should strive to improve their prevention systems.

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Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
534,299 professionals have used our research since 2012.