Fortinet FortiAnalyzer Room for Improvement
The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation.
They need to update guide so it's more aligned with what the UI shows. The guide has lots of stuff in it, there sometimes you still don't get it. It takes too long for a new version of the documentation to come out. It still works, but the problem is that the UI is completely different, so it's challenging to find things.
The solution has very heavy features. Similar to when we get an app, usually, it's less than what we want. When we send all our logs over to the analyzer, it almost crashed on the first try. We must first get our logs tuned up and then set up the Fortinet FortiAnalyzer or it will crash. This is very complicated and heavy work for such a simple task, and it's a big issue for that app.
The setup of the solution can be improved because it is currently complex.
The cost of the solution is high and can be improved.
View full review »The solution could improve by allowing the ability to search logs in integrated solutions.
If a new iteration of Fortinet FortiAnalyzer were to be released, and the option arose to incorporate a feature that would simplify my work processes, I would wish for the integration of various log sources. This includes fetching logs through APIs, as well as from non-Fortinet switches and firewalls. This feature would allow me to seamlessly access logs from various sources and ultimately enhance the overall functionality of the software.
View full review »Buyer's Guide
Fortinet FortiAnalyzer
March 2024
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.
BM
reviewer2255289
IT Manager at a manufacturing company with 201-500 employees
The interface or GUI does not work properly on Microsoft Edge. The behavior or the view is different on Microsoft Edge versus on Chrome or Firefox. When some buttons do not work, I am forced to switch to Firefox.
There could be better analysis from the client's perspective. If you have FortiClient EMS, you should be able to analyze users more than the connections.
View full review »Our organization desired a feature in the solution, but it was unavailable. Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer. We also wanted to be able to monitor the utilization of our internet proactively through the dashboard. Since such a facility is unavailable, we approached the technical team, who informed us that this task is not within their purview. The solution's failure to offer a centralized dashboard with certain essential capabilities is an area where the solution can improve. It would be highly beneficial if the solution offered a centralized dashboard to its users.
View full review »This is a difficult question for me to answer. I want the tool to have a sophisticated and customizable dashboard similar to the one in the SIEM solution. However, I'm not sure if that is in the pipeline. Basically, I would say that it's not a pure SIEM solution where your customer can have a layer on a view of dashboards or advanced dashboards.
View full review »YG
Yati Gharat
Chief Technology Officer at Litmus
One thing we struggled with FortiAnalyzer was integration with SIEM. We also had issues with the new threats and APTs. There were false positives, so we needed to have some ratings related to false positives.
It is easy to set up is you have FortiGate firewalls. We tried setting up with other devices, and I don't think it supports other firewalls or other devices. If it did, then it would have been great because we would have been able to use FortiAnalyzer for hybrid environments with different OEM firewalls.
If we can have an intelligent analysis system which will detect false positives and detect the exact problem, it would be great. If FortiAnalyzer can integrate with FortiSIEM and give us threat reports, that will also help because then I won't need to have another tool or another dashboard which I need to look out for.
View full review »The only issue that I can see is with the cost. For example, if you buy support for one year, you are messed up next year. It's better to buy another gateway.
View full review »I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.
View full review »BS
777246
Solutions Consultant at a manufacturing company with 11-50 employees
The solution can improve the incident response function to provide more detailed information on where the incident is originating.
View full review »It can be a difficult solution to sell.
The solution is expensive.
The customer needs to have extensive knowledge in order to use the solution properly.
View full review »There are no areas that need to be improved.
Technical support could respond to queries faster.
View full review »The fact that it only works with FortiGate devices is quite unfair. We would like to do the reporting, logging, and administration of all the public devices and all the IoT devices. We wish to add the switches, and routers from different vendors, so it's not a vendor-specific diagnostic solution.
View full review »FC
reviewer1217868
Information security officer at a financial services firm with 1-10 employees
We'd like to see more embedded features.
We'd like to see more SIEM capabilities. I'd love to see this merged with FortiSIEM for example.
View full review »VS
Viswanathan Selvakumar
Senior Manager at Allsec Technologies Ltd
It would be beneficial to enhance the streamlining of the generation of automated reports related to compliance, such as PCI DSS or HIPAA, based on the logs collected. Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation. This feature would significantly simplify the process of identifying and addressing areas that require attention.
Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices. Currently, we need to look into web URLs to analyze information. We are planning to move to the next level because we need threads for other devices such as HDMI or VGA output.
View full review »The UI can be more user-friendly for new users.
View full review »Overall, the solution works well. I don't have any issues with it.
We'd like to figure out the best way to configure it.
It doesn't easily integrate with other solutions. However, we don't integrate it with anything at the moment. We don't even integrate it with Fortigate.
View full review »I'm not sure if any features need improvement.
They could improve the user interface a bit. The GUI could be easier to understand.
View full review »EM
reviewer2132547
solution architect at a non-profit with 51-200 employees
You have to play a lot with it in order to find what you need and how to use it.
It is not easy to use.
We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.
We haven't received much help from the team. They haven't tried to make it better or more user-friendly.
They need to make the monitor better.
They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs.
View full review »Fortinet FortiAnalyzer should come bundled with other Fortinet solutions. Additionally, the performance and updates could improve. They need to test their updates better so there are not as many bugs.
View full review »The solution provides details like category, IP address, and location. It would be good if the product could provide data about the websites users visit.
It will be better if the product can build its UI like Cisco Meraki’s.
View full review »I'm a reseller and integrator.
I can't really tell if anything is missing. Maybe we'll find something in the future, however, I'm not sure at the moment.
Their pricing model is not the best and needs work.
It would be nice if there were more third-party integration capabilities.
View full review »Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions.
View full review »FortiAnalyzer only integrates with Fortinet solutions. That is a limitation because many organizations use multiple vendors. It's often a mixture of Cisco network hardware and equipment from other vendors, such as switches, access points, etc.
View full review »The pricing could be better.
We'd like integration with more providers.
The initial setup can be difficult.
View full review »MM
MatteoMazzei
Security Manager at Yarix S.r.l.
The integration with other vendors for log collection could be enhanced.
The licensing cost has room for improvement.
View full review »MA
MahmoodAbdollahi
Senior Network Engineer at Dejpaad
The solution costs too much.
View full review »When using this solution, you need a high-level expert to make it work as it should. We hired IT support who had knowledge of the network and firewall. For the initial step, you need a Forti expert.
I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.
View full review »The solution should include the ability to customize reports so that customers receive greater value and high level reporting.
I would also like to be able to view a real-time log.
View full review »JC
Jan Christiaan
Network Security Engineer at Social Security Commission
We would like to see some improvement on the upgrade process around this solution. There are sometimes communication issues when a new version of the firewall is implemented, and it fails to report back to this product.
We would also like to be able to pull off incident reports and display them graphically using this solution.
We are concerned about the compliance of our policy and institutional philosophy. We are a university and provide the tool to the users and to the infrastructure for the right use.
View full review »AN
AhmedNatil
Security Manager at Alternative Solutions
Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful.
View full review »The integration between specific tenants and FortiAnalyzer can be simplified when utilizing a multi-tenant EMS for our FortiClient.
View full review »LL
Lawrence Leung
Section Head, Enterprise Solutions & SI Management at HGC Global Communications Limited
Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better.
View full review »MH
reviewer1392267
Fraud Risk Analyst at a university with 1,001-5,000 employees
The traffic monitoring could be better, and stability could be improved.
View full review »The user interface could be a bit more user-friendly, and they could have more robust support. The support does not respond quickly. They should be able to solve the problems in one or two days, but sometimes it takes time. They constantly ask for logs, and it takes time.
View full review »Feature-wise, it is working very well for us. We don't need any additional features. However, its pricing can be improved. For small business customers, price is an important factor.
SQ
Sayed Qurany Ali
Senior System Administrator at Citystars Properties
Fortinet FortiAnalyzer could improve by having better integration with other vendors.
View full review »SH
Sylvan
Works at renesas
The product should be integrated with other third-party solutions for context exchange.
View full review »They could always improve the interface and the user experience.
View full review »The deployment is complex and has room for improvement.
View full review »Buyer's Guide
Fortinet FortiAnalyzer
March 2024
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.