Fortinet FortiExtender Room for Improvement

Mohammad Al-Zard - PeerSpot reviewer
Technical Manager / Fortinet Product Owner at SPACE DATA SYSTEMS

What most of my clients are telling me is the price is a problem. That would be the best thing to start with. They agree on the value, and we have a very solid argument with the clients that proper service and value comes at a proper price. However, we hope to have more flexible pricing. That would be the first point to be mentioned. 

The product management team has asked to have a Multi-SIM device. We've had this for one year. Covid just drove everything towards working from home regarding teleworking and all of that stuff.

The product is mature enough. Mainly, that would be the price. If they could therefore have some more, let's say, enhancements on it, then we can make more of a financial case.

One feature that was discussed with the product management team of Fortinet FortiExtender was to have the ability to have the possibility to upload our own drivers. For example, the Extender itself could be dealing with the SIM card directly, where you install it, and then you're ready to go. Or, you may install a USB dongle into the Extender itself. Some mobile carriers here in Jordan do not allow users to relocate the SIM card from within their biscuit or USB dongle and install it in their own modem or their own Extender. However, with particular scenarios, we would appreciate having the possibility to upload a third-party driver for simplicity, integrating whatever sales provider facility we have into the Fortinet technology.

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SE
Security Network Engineer at Freelance

Though Fortinet FortiExtender has some security features, the product could still be improved by adding features similar to those in FortiGuard, such as antivirus, intrusion, prevention, and detection, as well as web filtering features.

The product is also not as user-friendly, so that's another area for improvement.

In the FortiGate UTM solution of Fortinet, there's software-defined or SD-WAN, and in the next release of Fortinet FortiExtender, I'd like to see SD-WAN embedded in the product. Most of the communication in Fortinet FortiExtender is related to WAN and Edge, so having an SD-WAN function in the product would be useful for integrating and controlling WAN communication.

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DK
System Administator at Mahr EDV GmbH

The support could be faster and more responsive.

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Buyer's Guide
Fortinet FortiExtender
March 2024
Learn what your peers think about Fortinet FortiExtender. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Daniele Parodi - PeerSpot reviewer
Senior Information Technology Consultant at Firstpoint Poland

The product or service could be improved by ensuring the current firmware works as well as the one in the old model. For example, with the old model, we only needed to restart it once in a while. However, with the new model and the new firmware, there is a huge downside because we need to remove and insert the SIM to get it working.

I'm unsure what additional features could be included in the next release because we manage it quite well from the current systems and can reset it as needed.

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CJ
Chief Executive Officer at Clemtech LLC

I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients.

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MT
Network and Security Engineer at Neurones

The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier.

The solution should offer better monitoring, like Palo Alto, which uses the monitoring feature to help you find a problem. Palo Alto also offers a packet tracer to give you the opportunity to test your configuration before you use it. That way, you can try a configuration you are not sure about it. Fortinet, in my opinion, can do more at this point.

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Jose-Rivera - PeerSpot reviewer
Account Manager at Telefónica

We would like to see some improvement in the price for 5G models, as they are currently very expensive.

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MG
Co-founder and Chief Operating Officer at a tech company with 11-50 employees

The solution would be a lot better if it was a little bit more intuitive.

Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations.

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Buyer's Guide
Fortinet FortiExtender
March 2024
Learn what your peers think about Fortinet FortiExtender. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.