Director Of Training And Development, ASEAN Region at Genting Bhd
Real User
The hardware is reliable. and the support is very good
Pros and Cons
  • "The hardware is reliable, and their support is excellent."
  • "We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls."

What is our primary use case?

We use FortiGate to protect 100 to 200 users at my company.

What needs improvement?

We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls.

For how long have I used the solution?

We have been using FortiGate for more than a decade.

What do I think about the stability of the solution?

FortiGate is highly stable.

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Fortinet FortiGate Cloud
March 2024
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What do I think about the scalability of the solution?

FortIGate's scalability is good.

How are customer service and support?

We have contacted Fortinet support for some minor issues with upgrades to our IPS database.

How was the initial setup?

FortiGate is quite user-friendly. It's not that complicated.

What other advice do I have?

I rate Fortinet FortiGate mine out of 10. The hardware is reliable, and their support is excellent. Before implementing FortiGate, you should ensure your other solutions can gather the information from the FortiGate firewalls.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Security Senior Manager at American University in Cairo (AUC)
Real User
Top 20
A very stable and reliable solution for creating VPN tunnels
Pros and Cons
  • "The solution includes a very stable VPN and IPS."
  • "The solution should include a commit button that allows for review of changes and deployments before they are submitted."

What is our primary use case?

Our company uses the solution for site-to-site VPN tunnels. 

We have more than 6,000 users and four administrators who monitor the solution. 

What is most valuable?

The solution includes a very stable VPN and IPS. 

The solution's documentation is good. 

What needs improvement?

The solution should include a commit button that allows for review of changes and deployments before they are submitted. Any actions are immediately reflected but it would be better if a review-before-commit option existed like with Palo Alto. 

The solution could enhance its firewall reporting without the need for a sister product such as Analyzer. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable and we intend to expand its use. 

How are customer service and support?

Technical support is very professional and helpful. 

How was the initial setup?

The initial setup is not complex. 

A configuration takes about 30 minutes to restore and deploy.  

What about the implementation team?

Our company utilized the assistance of certified engineers provided by a reseller for implementation. 

What's my experience with pricing, setup cost, and licensing?

The solution requires an annual license but the cost is reasonable in comparison to competitors in the same category. 

Which other solutions did I evaluate?

Our company has not yet explored other options, but plans to do so in the future. 

What other advice do I have?

Our company has been using the solution for four years and it is very stable and reliable. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
March 2024
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Network Engineer at Static IPs Bremerhaven-2
Real User
Has good pricing and efficient web designing features
Pros and Cons
  • "Fortinet FortiGate Cloud has good pricing compared to other firewall and security products."
  • "The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients."

What is our primary use case?

We use the product to provide basic firewalling for IPsec and VM connections.

What is most valuable?

Fortinet FortiGate Cloud has good pricing compared to other firewall and security products. It is not inexpensive but provides efficient performance. It has diverse tools, effective user experience, and web design.

What needs improvement?

They could support Linux clients. The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.

For how long have I used the solution?

We have been using Fortinet FortiGate Cloud for four years. At present, we use the latest version.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

The platform needs to be more scalable in certain areas. This area needs improvement. I rate the scalability a six or seven out of ten.

How are customer service and support?

The technical support team is helpful up to a certain level. The first level of support services needs improvement.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We also use Juniper SSG as a firewall solution and Cisco for routing and switching.

How was the initial setup?

Most of our customers prefer to deploy the solution on Azure. The deployment and maintenance team consists of around eight technical engineers responsible. The process requires coordination between operators and engineers, with expertise ranging from web sharing to troubleshooting. It takes ten to thirty minutes to complete.

What about the implementation team?

Some client devices, especially proxy solutions, require additional agents for product installation.

What's my experience with pricing, setup cost, and licensing?

All the consulting and deployment charges are included in the product's licenses. There are no additional costs.

What other advice do I have?

I recommend Fortinet FortiGate Cloud to others and rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Alan Bringardner - PeerSpot reviewer
Sr. Security Operations Engineer at a tech services company with 51-200 employees
Real User
Top 10
A stable, scalable solution that offers remote management capabilities
Pros and Cons
  • "The most valuable feature of the solution is the remote management capability."
  • "They're constantly doing maintenance and there are unexpected downtimes for the cloud interface."

What is our primary use case?

I work for a managed security service provider. We use this solution to deploy firewalls for our customers and then manage them on long-term contracts.

What is most valuable?

The most valuable feature of the solution is the remote management capability. 

What needs improvement?

There is room for improvement in their management and downtime. They're constantly doing maintenance and there are unexpected downtimes for the cloud interface. It seems like they are having some growing pains.

For how long have I used the solution?

I have been using this solution for a year and a half.

What do I think about the stability of the solution?

I have no negative impression of the FortiGate firewalls. Like I said, sometimes the cloud interface leaves a little to be desired in availability, but I don't want to exaggerate that. Of course you never want it to be down, but occasionally it is.

What do I think about the scalability of the solution?

The scalability is great so far, although I don't think we have enough clients on the solution to really speak to that. We currently have a dozen firewalls on it, but we plan to roll it out to close to 100 customers.

How are customer service and support?

I've used FortiGate's tech support one or two times, and they were outstanding and resolved my issues.

How was the initial setup?

There is a learning curve, but on a scale of one to five, with one being almost impossible and five being extremely easy, I would rate the setup process as a three or four. We deploy new firewalls for our customers using this solution about once a month.

What's my experience with pricing, setup cost, and licensing?

There are licensing costs for the firewall, of course, and there are licensing costs for all the add-on products, like the antivirus licenses and content builders. For us personally, as the managed service provider, there are licensing costs to manage the devices and logs in the cloud. That's a whole separate license.

What other advice do I have?

I would rate this solution as an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nicola Fusco - PeerSpot reviewer
Manager, IT Security at SCM GROUP S.p.A.
Real User
Top 5
An easy-to-use solution that has a straightforward setup
Pros and Cons
  • "Fortinet FortiGate Cloud is easy to use."
  • "The solution’s pricing and stability could be improved."

What is most valuable?

Fortinet FortiGate Cloud is easy to use.

What needs improvement?

The solution’s pricing and stability could be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for three years.

What do I think about the stability of the solution?

I rate Fortinet FortiGate Cloud an eight out of ten for stability.

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud's scalability is fine. Around 3,000 users use the solution in our organization.

How are customer service and support?

Fortinet FortiGate Cloud's technical support is fine.

Which solution did I use previously and why did I switch?

We previously used Palo Alto and Sophos.

How was the initial setup?

Fortinet FortiGate Cloud's initial setup is not complex.

What about the implementation team?

Fortinet FortiGate Cloud can be deployed quickly. We implemented the solution through an in-house team.

What's my experience with pricing, setup cost, and licensing?

We need to pay a yearly licensing fee for Fortinet FortiGate Cloud. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.

What other advice do I have?

I would recommend Fortinet FortiGate Cloud to other users.

Overall, I rate Fortinet FortiGate Cloud an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Phanindra Shavakula - PeerSpot reviewer
Senior Network Security Engineer at Perfios
Real User
It is user-friendly and provides security features like DDoS protection and UTM
Pros and Cons
  • "Fortinet FortiGate Cloud has security features like DDoS protection and UTM."
  • "It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication."

What is our primary use case?

We use Fortinet FortiGate Cloud for Fortinet VPN channeling and site-to-site VPN. We also use it to block some traffic.

What is most valuable?

Fortinet FortiGate Cloud has security features, like DDoS protection and UTM. Fortinet FortiGate Cloud is user-friendly. We can easily identify and use its features. So there won't be any difficulty in configuring, installing, or using it on a daily basis.

What needs improvement?

It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication.

Better security features should be included in the next release.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for two to three years.

What do I think about the scalability of the solution?

I rate Fortinet FortiGate Cloud an eight out of ten for scalability. Our organization provides FinTech services, and we use the solution daily.

How was the initial setup?

Fortinet FortiGate Cloud is very easy to set up. The initial setup for Fortinet FortiGate Cloud takes around 10 to 15 minutes. I rate Fortinet FortiGate Cloud a nine out of ten for its initial setup.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate Cloud is moderately priced. I rate Fortinet FortiGate Cloud a five out of ten for pricing.

What other advice do I have?

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fahad Bamehriz - PeerSpot reviewer
Senior Manager Information Technology Infrastructure at AXA COOPERATIVE INSURANCE
Real User
Top 10
A stable and scalable solution for firewall
Pros and Cons
  • "We use the solution as a firewall."
  • "The product is not recommended on the basis of technical parameters. It is very tough to authenticate."

What is our primary use case?

We use the solution as a firewall. 

What needs improvement?

The product is not recommended on the basis of technical parameters. It is very tough to authenticate. 

For how long have I used the solution?

I have been working with the solution for five years. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine out of ten. My company has 1000 users for the product. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is cheap. 

What other advice do I have?

I would rate the product a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Coordinador Académico at UPAN
Real User
Great dashboards, user-friendly, and offer good reporting  
Pros and Cons
  • "It's user-friendly."
  • "I would like to see Wi-Fi management inside the firewall."

What is our primary use case?

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

What is most valuable?

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

What needs improvement?

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

For how long have I used the solution?

I’ve used the solution for three years and other general Fortigate products for nine years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product can scale as needed.

We have around 3,000 users on the solution.

How are customer service and support?

Technical support is good. We receive support from the ISP.

How was the initial setup?

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

What about the implementation team?

We had our ISP handle the implementation originally.

What's my experience with pricing, setup cost, and licensing?

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

Which other solutions did I evaluate?

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

What other advice do I have?

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.