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AL
GM: Information Systems at a logistics company with 501-1,000 employees
Real User
Top 20
Its stability is the most valuable, and it is also scalable

What is our primary use case?

We use it to create a WAN. We also use it for the UTM firewall. We don't have the latest versions. We've got the 60Ds and 30E products.

What is most valuable?

Its stability is the most valuable.

What needs improvement?

It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We use it at five sites, and all in all, we have around 300 users.

How are customer service and technical support?

We don't deal with…

What is our primary use case?

We use it to create a WAN. We also use it for the UTM firewall.

We don't have the latest versions. We've got the 60Ds and 30E products.

What is most valuable?

Its stability is the most valuable.

What needs improvement?

It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We use it at five sites, and all in all, we have around 300 users.

How are customer service and technical support?

We don't deal with Fortinet.

How was the initial setup?

It was complex for me, but it was quick.

What about the implementation team?

We had to use an outside resource to set it up.

What other advice do I have?

We are going to move over to Meraki, so we won't be using this solution. I would recommend this solution to others, but it is a matter of preference.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AM
Chief Information Officer at teamddt
Real User
Top 20
A continuously updated firewall solution with a good antispam filter

Pros and Cons

  • "I like Fortinet FortiGate's antispam filter, SPN, and clustering features."
  • "Application management can be improved."

What is our primary use case?

We use Fortinet FortiGate to implement firewalls for our customers.

What is most valuable?

I like Fortinet FortiGate's antispam filter, SPN, and clustering features.

What needs improvement?

There is room for improvement. When it comes to email spam detection, Baracuda is the highest or the best, Cisco is the lowest, and Fortinet FortiGate is in the middle. Application management can be improved. Analysis and sandbox can also be improved in the next release. 

For how long have I used the solution?

I have been using Fortinet FortiGate for around three years.

What do I think about the scalability of the solution?

Scalability can be improved. Compared to Cisco, Fortinet FortiGate's scalability is in a good position.

How are customer service and technical support?

Fortinet FortiGate offers good technical support services.

How was the initial setup?

The initial setup is straightforward. For example, the SMB solution is straightforward. We have to follow the instructions and customize it as per the customer's request for the enterprise solution.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate's price can be reduced. 

What other advice do I have?

Fortinet FortiGate is highly recommended because they update everything every second. 

On a scale from one to ten, I would give Fortinet FortiGate a nine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mauricio Lazaro
Director/Owner at Miodesk
Real User
Top 20
Easy to use, well-priced, and scales to our requirements

Pros and Cons

  • "The most valuable feature is the ease of use."
  • "In the future, I would like to see improvements made to cloud-based management."

What is our primary use case?

We use this firewall as part of our security solution.

What is most valuable?

The most valuable feature is the ease of use. It's very simple and this is one of its advantages.

What needs improvement?

I would like to see the product updated more frequently.

In the future, I would like to see improvements made to cloud-based management. They already have some features for this, but it's very basic.

For how long have I used the solution?

I have been using Fortinet FortiGate for 15 years.

What do I think about the stability of the solution?

Stability-wise, this is a good solution.

What do I think about the scalability of the solution?

Scalability is good, we have about 5,000 users.

How are customer service and technical support?

I have never used technical support from the vendor.

What about the implementation team?

We have an internal team for deployment, maintenance, and support.

What's my experience with pricing, setup cost, and licensing?

The price of FortiGate is good.

What other advice do I have?

My advice for anybody who is implementing FortiGate that it is a great product and easy to use, but be careful which firmware you use.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
ITCS user
System Administrator at a media company with 11-50 employees
Real User
Provides a high standard of security for our clients

Pros and Cons

  • "We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days."
  • "We had a minor problem where there was a major system upgrade on the hardware platfrom and the Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved."

What is our primary use case?

I primarily use this solution for external security of our network.

How has it helped my organization?

We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days. 

What needs improvement?

We had a minor problem where there was a major system upgrade on the hardware platform and the Apple Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a Apple Mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved.

For how long have I used the solution?

Almost two years.

What do I think about the scalability of the solution?

Fortigate has more than adequate capability to cope with everything we require for the foreseeable future. 

How are customer service and technical support?

The support is very good, and we have had no issues. 

Which solution did I use previously and why did I switch?

Previously had a SonicWall. Even allowing for an upgrade discount on the SonicWall, the FortiGate was a more compelling purchase.

How was the initial setup?

It was fairly straightforward. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Anderson Clivati
Specialist of IT Solutions at INTERNEXA
Real User
Top 20
Great anti-malware and web filtering features

What is our primary use case?

We primarily use this solution as a security perimeter and for VPN. We are partners of Fortinet. 

What is most valuable?

I like the anti-malware and web filtering features. 

What needs improvement?

The solution could be more evenly structured and I'd like to see orchestration in the calls included. The solution currently lacks that feature. 

For how long have I used the solution?

I've been using this solution for 12 months. 

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support is good. We rely a lot on the documentation which is a good standard. 

Which

What is our primary use case?

We primarily use this solution as a security perimeter and for VPN. We are partners of Fortinet. 

What is most valuable?

I like the anti-malware and web filtering features. 

What needs improvement?

The solution could be more evenly structured and I'd like to see orchestration in the calls included. The solution currently lacks that feature. 

For how long have I used the solution?

I've been using this solution for 12 months. 

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support is good. We rely a lot on the documentation which is a good standard. 

Which solution did I use previously and why did I switch?

I previously used Meraki but I prefer Fortinet for its value and software capabilities. It's better than any of the other products in this field. 

How was the initial setup?

The initial setup is very easy. Deployment time depends on the complexity of the situation. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee - I get a good price on this product.

What other advice do I have?

I would rate this solution an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
RW
Documentation Manager at a computer software company with 10,001+ employees
MSP
Top 20
User-friendly, stable, and the functionality is logically designed

Pros and Cons

  • "The interface is very user-friendly and I like it very much."
  • "The price of FortiGate should be reduced because there are some other leading products that are cheaper."

What is our primary use case?

I used FortiGate only for the firewall.

What is most valuable?

The interface is very user-friendly and I like it very much.

The functions are designed very logically.

What needs improvement?

The price of FortiGate should be reduced because there are some other leading products that are cheaper.

For how long have I used the solution?

I have been using Fortinet FortiGate for about one month.

What do I think about the stability of the solution?

I have not experienced any bugs or glitches.

What do I think about the scalability of the solution?

Scalability-wise, I haven't had any problems. Because of the price, I would say that this product is better for large enterprises.

What about the implementation team?

My colleague set up FortiGate.

What's my experience with pricing, setup cost, and licensing?

Fortinet bundles FortiGate with other products and because of this, the price is a little expensive to some SMB enterprises. 

What other advice do I have?

FortiGate is the number one solution, both in the global market and the Chinese market. Most of the Chinese market follows FortiGate's news and its roadmap is very popular. I would recommend people buy it.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
TN
Sales engineer/Technical support engineer at a tech services company with 1-10 employees
Reseller
Top 20
Offers SD-WAN functionality with security features in one device

Pros and Cons

  • "The SD-WAN function is very developed. It has SD-WAN functionality with security features in one device. We can manage from one single console SD-WAN and the security policy."
  • "The central management for the FortiGate Fortinet Firewall needs improvement. They have the manager to do the essential management for both SD-WAN and for the security policy. They should also improve the SD-WAN function."

What is our primary use case?

I deploy SD-WAN and we use it for a next-gen firewall.

What is most valuable?

The SD-WAN function is very developed. It has SD-WAN functionality with security features in one device. We can manage from one single console SD-WAN and the security policy. You don't need to buy two separate devices for two functionalities. 

You don't need to spend your time on both devices for an SD-WAN and a security firewall device. You only need to manage in one console

What needs improvement?

The central management for the FortiGate Fortinet Firewall needs improvement. They have the manager to do the essential management for both SD-WAN and the security policy. They should also improve the SD-WAN function.

For how long have I used the solution?

I have been using FortiGate for five years. 

How are customer service and technical support?

Their support is good. They are experts. 

What's my experience with pricing, setup cost, and licensing?

I think the pricing is fair. 

What other advice do I have?

I would rate FortiGate an eight out of ten. They should improve the SD-WAN and central data management center.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
JG
Junior Support Analyst at a pharma/biotech company with 201-500 employees
Real User
A superior solution for endpoint security

What is our primary use case?

We use this solution for marketing and manipulation purposes. Within our organization, there are roughly 500 people using this solution. At the moment, we don't have any plans to extend our usage of this solution — currently, we are happy with the way things are.

What is most valuable?

The next-generation firewall is great.

What needs improvement?

The captive portal could be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This solution is very stable.

How are customer service and technical support?

I have never had to contact customer support. We have a team that handles all of the troubleshooting; however, they do provide excellent…

What is our primary use case?

We use this solution for marketing and manipulation purposes.

Within our organization, there are roughly 500 people using this solution.

At the moment, we don't have any plans to extend our usage of this solution — currently, we are happy with the way things are.

What is most valuable?

The next-generation firewall is great.

What needs improvement?

The captive portal could be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This solution is very stable.

How are customer service and technical support?

I have never had to contact customer support. We have a team that handles all of the troubleshooting; however, they do provide excellent documentation.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

At the moment, we don't have a deployment strategy.

We have a team of three people who handle all maintenance-related issues.

What other advice do I have?

Overall, on a scale from one to ten, I would give Fortinet FortiGate a rating of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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