Fortinet FortiGate-VM Room for Improvement

Manager Information Technology at a media company with 51-200 employees
In terms of what features should be improved with Fortinet, I feel it should give better reports. They provide some basic reports in the entry-level and middleware products but I would love this product if they gave more reports, including more MIS from the traffic because they capture everything in the UTM. They don't produce a team value report. They don't produce a usable report where the IT manager, IT head or CTO can analyze where the attack happened or figure out where the bridge is down, etc. The reports are basic. There are engines which make everything on the GUI. All the user can potentially access for the risky function in the Fortinet but it should be on the GUI, it should not be behind the command line. They could definitely provide the FortiAnalyzer with the basic UTM in a bundle pack. People should not have to ask for another FortiAnalyzer. It's an entry-level product. I understand that FortiAnalyzer is an expert level product but the functionality should be available at the entry-level as well. Fortinet should think about the entry-level and give it managing capabilities. That's why I selected Sophos because, for a small or medium office, all the reports are available there. Secondly, Sophos is cost-effective. It is comparatively much cheaper. Sophos is available for a much cheaper price than Fortinet. Also, they have some other functions like sandboxing and others. FortiGate should be more customer-friendly and budgeted better. If I am a buyer, I do not want multiple appliances to manage. It should be one box, one appliance. One mobile should do everything. Multiple products require IT to create a workaround. You have to buy two products and then there is actually another one with that, one plus one, and then there is multiple management, so the product is definitely cumbersome. The beauty of the product is implementation and maintenance without it. I have my own team to maintain this product. We are very happy as a Sophos user, as we get whatever we want from the reporting point of view. There are no glitches. There is no one issue in particular. When I ask, or my team asks, how the network is working and why there is network latency there are reports about where the traffic is going and I do not have the input after moving or switching to Sophos. I can get the support regarding which IP is working where and which IPs are making traffic, and more. View full review »
Eric Xiao
Director at Treasure Technology
The stability could be improved. I find Cisco to be more stable than Fortigate, which is I major differentiator between the two. I haven't really explored the cloud too much, as we deal mostly with an on-premises system. However, now with everyone working from home due to COVID-19, it's something I'm beginning to explore and something I think Fortigate needs to invest in and expand on. If they could do something that integrates the cloud effectively, maybe with a cloud provider like Azure, that would be helpful. Fortigate could speed up its level of customer service in our region. View full review »
Abdul Faheem
Sr. ERP Project Consultant (IFS-Complex MRO Process) at a aerospace/defense firm with 201-500 employees
I think one thing we couldn't find in the software console was all of our logs. In the logs themselves, for example, we couldn't find if a user was accessing all of the VPN. We don't get to know or we don't have a report that shows on what date or for how long and from what time he user has logged on. We don't have that particular feature or that kind of visibility. That could be improved. Reporting, therefore, in general, could be improved. The one thing that could be improved is the integration with the exchange. The gateway level controls can be enhanced a bit more. For example, it's still little here and there. You do get malicious attacks and suspicious emails like spam. It's not like Sophos where we got a lot of spam email, and yet, it's still relatively vulnerable. It can be upgraded, maybe with a fifth-generation firmware that it is ready for unknown threats. Especially after this pandemic situation, it requires a little more enhancement. For an SME level organization, it's okay, but when it comes to corporate and banking enterprises it still requires a lot of enhancement. Comparing it to Palo Alto, for example, it's still very behind the curve. View full review »
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,726 professionals have used our research since 2012.
Dhsrms Fff
Team Leader Network & Security at Rogers Capital
The licensing needs to be improved. We need longer licensing periods, especially for POCs and trials. It should be for six months. Right now, it's too short of a timeframe. Overall as I say, the features-wise and performance-wise the VM and hardware versions are the same. The main difference is that the hardware-based option ins is more powerful compared to the VM version. Their technical support is not helpful and I try to avoid using it. View full review »
Lead Cybersecurity Analyst at a consultancy with 5,001-10,000 employees
It's important that, over time, the solution just keeps up with additional features. There's nothing specific that comes to mind, however, it's important for Fortinet to stay as much on the edge as possible, as far as keeping up with what's out there. The solution is fairly complex. View full review »
Solutions Architect at a computer software company with 5,001-10,000 employees
Compatibility and integration with other products or vendors such as Cisco SD-WAN products need improvement. The multi-tenancy environment for multiple customers, to make it more secure, needs some improvement. When you buy a bigger box, you should have the ability to slice and dice data. It should also have the ability to give customers either read and write or more privileged access to that environment. Specifically, to the environment that doesn't overflow into the other parts that have been sliced up. I would like to see a type of portal for on-site deployment, where they can report into a cloud portal and have a high-level view of utilization. Basic indicators on the performance of the environment, including health status, should be displayed. View full review »
Software Developer/ IT Analyst at AIICO Capital Limited
The encryption detection could be improved. In my opinion, I think Sophos has better encryption detection than this solution. The security of the solution could be better. The interface needs to be updated and simplified. The management could be more in-depth or clear. View full review »
Managing Director at a tech vendor with 11-50 employees
Customization needs improvement. A lot of people have very unique requirements that they ask for at times. Everybody wants to get more out of the solutions so that they have more with less. I would like a little more customization, especially now that everything is becoming a lot more flexible with cloud-based deployments. A little more flexibility in terms of the offering that we can do or the bundling of products would help acquire markets much faster or much better. View full review »
Chief Information Officer at LCC Group Inc
As we just began implementing the solution, I'm not sure if there are any features missing. We haven't come across any shortcomings in the product yet. We purchased the product through a reseller, and we don't have any issues with them and therefore, so far, don't have any issues with the solution itself. The product may not be as robust as Palo Alto. However, unless you are a big bank, you probably won't need it to be. View full review »
Founder & Managing Director at a tech services company with 1-10 employees
The solution could be improved by making deployment easier and dispensing with the reliance on FortiManager, as well as FortiAnalyzer to get any meaningful reporting out of it. If they could exclude both of those from the whole equation so that it bundles direct to the firewall, that would be a big improvement. It should be decoupled from the whole ecosystem, the security fabric side of it, and that would improve things. I get the feeling we have limited functionality if we just look at the data itself, and that's not cool when you're spending thousands of dollars on a product. The technology is just not there yet in terms of UX and true integration. We have had endless woes with our Analyzer services and the Manager seems rather rudimentary on its own. We believe that the actual Fortigate should have all this disparate functionality baked-in. View full review »
Judit Fekete
IT Manager at Zipper
The scalability of the solution needs to be improved. The price model is not transparent by any means and should be made more clear. What's included in the packages is often not very obvious. View full review »
Network Security Engineer at a government with 1,001-5,000 employees
The reporting is not as good as it is with other firewalls and it should be improved. There should be a customized report, for example. The dashboard seems to change quickly from version to version, and they should follow the lead of vendors like Palo Alto, Juniper, and Cisco, and always keep it the same. The bandwidth limitations should be increased. View full review »
Manager-Information Technology at a tech services company with 1-10 employees
There isn't anything in terms of features that we find are lacking. We don't see any places on the solution that don't cater to our requirements. I would like to see VNX security and WildFire. Those features I would like to see on the solution in the future in order to be able to evaluate it further. View full review »
Celal Ã?NALP
Director of Information Technology at KOTTO A.Ş.
The price of FortiGate-VM is high and should be more competitive. In the next release, we would like to see full integration with VMware NSX virtualized networks. View full review »
Network Engineer at a maritime company with 201-500 employees
When new versions are deployed they tend to be a little buggy, so they should be more fully tested before release. View full review »
Cyber Security Engineer at a tech vendor with 1-10 employees
Pricing should be more competitive, it's expensive. In the next release, I would like to see integration capability with SIEM tools, such as QRadar, and LogRhythm. View full review »
Manager, Infrastructure Support at a construction company with 10,001+ employees
I don't see any specific features that are missing from the solution right now. The user interface needs to be improved. View full review »
Platforms and Products Manager at a media company with 501-1,000 employees
The GUI could be improved. Furthermore, the unit we have could be modified because it's not that high of a torrent. View full review »
Shaik Sayeed
Information Technology Solutions Manager at UBG
Data reporting could be improved and also in terms of performance, some improvement should be made on VM, it should be more optimized. Scalability of the solution could also be improved. For an additional feature, Fortinet should add more SD-WAN with caching as a special functionality. It should be integrated with Fortinet. View full review »
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,726 professionals have used our research since 2012.