Fortinet FortiOS Reviews

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Directhost465
Reseller
Director Of Hosting Services at a tech services company with 51-200 employees
Aug 29 2019

What is most valuable?

The high-availability feature is the most valuable feature for our company. It is faster and more secure by creating a situation where there are more paths and less opportunity for failure and data… more»

How has it helped my organization?

This product has improved our organization by providing an easy and simple means of filtering of traffic and establishing VPN connections and authentication.

What needs improvement?

While the product is good and does provide services we need for authenticating and establishing VPN connections, some time ago we had issues with logins. The login event and the performance for this… more»

What's my experience with pricing, setup cost, and licensing?

As far as choosing the best licensing solution for your organization, do not buy the cheapest solution. Instead, buy the one that fits the traffic for your company with some room for expansion or… more»

If you previously used a different solution, which one did you use and why did you switch?

We had been using our own solution and wanted to go with a dedicated, packaged product. It was a business decision and would allow us to refocus our internal resources.

What other advice do I have?

We have lots of experience in using and installing FortiOS, and because of the experience has mostly been positive, I recommend FortiOS as a solution for firewalling. Besides the few issues we have… more»
SoheylNorozi
Real User
IT Consultant at a tech services company with 51-200 employees
Aug 30 2019

What is most valuable?

The most valuable part of the application is the graphic user interface of the application where you can see specifically what's going on in the system at a glance and quickly assess the system. The… more»

How has it helped my organization?

We use the SSL VPN web portal and we actually find it very useful because we don't need to bother with installing additional client-side software.

What needs improvement?

One thing that should be improved in future versions is an issue we have observed and had problems with a few times. When we try to reinstall a backup for FortiOS, you need to do a factory reset… more»

What's my experience with pricing, setup cost, and licensing?

I think the cost of the product categorizes FortiOS because it is a bit more expensive than small businesses will usually want to spend. It is not really practical for SMB or for small businesses. It… more»

What other advice do I have?

I do recommend this product to clients for use but it depends on their case needs. For example, in the AAA (Authentication Authorization and Accounting) some of the accounting and some of the VPN… more»

Which other solutions did I evaluate?

As consultants, we provide different customers with different solutions based on what they need. So, there is no specific product that we evaluate as there are always several options. Mainly I use… more»
Find out what your peers are saying about Fortinet, Microsoft, Sangfor and others in Firewalls. Updated: September 2019.
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LanreFabiyi
Real User
Head of Infrastructure Network at innovectives
Aug 22 2019

What is most valuable?

You can apply patterns to look for. That can be done for applications also. You can ask for a specific feature to become a pattern. If you were using Office 360 and had 2 ISPs, automatically using SD-WAN will allow you to switch over to the other link based on the criteria you can set yourself. You… more»

What needs improvement?

The solution is good, but they have poor marketing in Nigeria. They need to market their product better. They need to work on their support. Cisco has the best technical support. In comparison, Fortinet's support takes too long. If you are paying for SLAs, you should also get value from your SLAs… more»

What other advice do I have?

We are using the on-premises deployment model. We are an integrator, so we do integrations using Fortinet, Cisco, Sophos, and Palo Alto. If you're an SMB or a small enterprise, I would recommend Fortinet. I would advise users to make sure they are getting value for what they are paying for. I can… more»

Which other solutions did I evaluate?

We integrate solutions on the client's request. Most times I push on Fortinet, as it's a robust system. You can integrate your endpoint with Fortinet. You can integrate the cloud on-premises. Because the solution is so robust and offers excellent the features we tend to enjoy using FortiOS. Cisco is… more»
Mohamed Talbi
Real User
Network and Security Engineer at Neurones
Aug 29 2019

What needs improvement?

In terms of what needs improvements, the troubleshooting could use improvement. When we work with other products like Cisco ASA, Palo Alto, and Check Point, we see a big difference in the troubleshooting. It's not easy to find a report. In order to overcome the problem, you have to install FortiAnalyzer to help you find the troubleshooting problem. FortiOS has its limitations.

What other advice do I have?

It's important to have 24/7 support because the documentation is poor and you will need the support. It's important to have a support team and a support contract. I would rate it a nine out of ten. Not a ten because of the troubleshooting. Other solutions have a mechanism to find your IP network. Cisco has something called Packet Tracer which is very advanced that helps you test your configuration. It really helps the engineers to test without affecting the product environment.
Bas Bonvanie
Real User
System Administrator at HeisterkaMP
Jul 21 2019

What is most valuable?

The fact that is it has a UTM, a Unified Threat Management feature is the most valuable aspect for us. It's an all in one product. It's like our one-stop-shop to the internet.

What needs improvement?

The complexity of the VPNs should be improved. Certain versions of the operating system don't function with our current Fortinet unit. For instance, we've got a 60D FortiGate at our branch offices and the 60D FortiGate doesn't support the latest version of the 40 OS. Because of this, certain Wi-Fi… more»

What other advice do I have?

It's a good reliable product. I'd rate it as a solid eight out of 10. It has room left for improvement. We'd chosen the solution because of the price and the support contract, but just a few years later the support contact pricing was all of a sudden pretty steep. They increased it by 20% to 30%… more»

Which other solutions did I evaluate?

Seven years ago I was looking into Palo Alto Firewalls.
Emmanuel Munisi
Real User
IT Field Engineer at Double Click Company
Aug 05 2019

What is most valuable?

The most valuable features are the intrusion prevention system and the anti-virus. The interface is more user-friendly than other products, but moving between the VPN and anti-virus features is not as easy for people who are inexperienced… more»

How has it helped my organization?

Due to instability of internet here in East Africa ,it will be great if the updates for FortOS could be small and so much size that could utilise more bandwidth.

What needs improvement?

The internet service is not as reliable in East Africa as in other parts of the world, and as such, the bandwidth that is required for updating the Fortinet OS should be reduced. I would like to see smaller and more frequent updates.

If you previously used a different solution, which one did you use and why did you switch?

I have had experience working with Check Point UTM. These products have the same features. However, the user interface and support for Fortinet are superior to Check Point.

What other advice do I have?

The only advice I have for anybody who is implementing this solution to make sure that they have a proper internet connection with good bandwidth. Overall, the Fortinet OS is great. I would rate this solution an eight out of ten.
KevinTafuro
Real User
IT Manager at Cloudjet
Aug 28 2019

What is most valuable?

FortiVPN I think is the only one vpn that can be shared with customers and employees, however another features is FortiVM that allow us to have onne solution from… more»

How has it helped my organization?

Great logging analsys with fortianalyzer

What needs improvement?

Docker Container to have a good integration with kubernetes and more throughput as Cisco FP

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee. It is rather expensive so I would like to perhaps see a drop in price in the future.

If you previously used a different solution, which one did you use and why did you switch?

I used Palo Alto NG Firewalls before but I wasn't impressed by the features it offer and the price was also too high.

What other advice do I have?

My advice to other customers would be to have good knowledge about the traffic in their network. In the future, I would like to see more user-friendly dashboards and a… more»

Which other solutions did I evaluate?

I didn't evaluate other options because I like the experience I had with Fortinet, so I simply prefer Fortinet.
Lloyd Fearn
Real User
Technical Lead at a tech services company with 51-200 employees
Jul 05 2019

What is most valuable?

VPN Services, and FortiView for quick troubleshooting and tracking.

How has it helped my organization?

Having used the FortiOS for a period, the improvement of functions and additions have been both "Great" and "Poor," as one gets used to using a product, menu and layout changes can be a bit confusing at first, however you slowly start to… more»

What needs improvement?

Reporting, having only recently migrated to 6.04 there will be some time to see what improvements have been made, with some of the menu changes and inclusions through the versions.

If you previously used a different solution, which one did you use and why did you switch?

We have an array of products that are specific to our environments, and the requirements around the service needed for that specific environment, FortiOs ticked the boxes to the best match for our requirement.

What other advice do I have?

Research and plan, ensure that the product falls in line with your requirement and has room to grow, and don't let a Product dictate your requirements.
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User Assessments By Topic About Fortinet FortiOS

Find out what your peers are saying about Fortinet, Microsoft, Sangfor and others in Firewalls. Updated: September 2019.
371,639 professionals have used our research since 2012.

Fortinet FortiOS Questions

What is Fortinet FortiOS?

Control all the security and networking capabilities in all your FortiGates across your entire network with one intuitive operating system. Improve your protection and visibility while reducing operating expenses and saving time with a truly consolidated next generation enterprise firewall platform.

Fortinet FortiOS customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

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