Fortinet FortiSIEM (AccelOps) Customer Service and Technical Support

JoshuaGardner
IT Executive: Operations & Security at Icon Information Systems (Pty) Ltd
I never really used support from Fortinet for the FortiSIEM solution that frequent because I figured most of the stuff out on my own, but that being said, the Fortinet Support is great because I figured most of the stuff out on my own. View full review »
Smadi Huthaifa
Network and Security Administrator at PETRA Engineering Industries Co.
We used the solution's technical support for a lot of cases and tickets. Their responses are very good, kind, and quick. View full review »
Mohamed H Yassim
Network Security Engineer at Spectrotel
Technical support is very good. The people in support are excellent, and they know this product in and out. They are very quick to respond and the resolution is very quick. View full review »
Learn what your peers think about Fortinet FortiSIEM (AccelOps). Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
417,803 professionals have used our research since 2012.
ICTenterprserv67
Manager, ICT Enterprise Services at a government with 201-500 employees
When you log a call, you don't get instant replies or if there is a bug they take ages to fix it and they ask you to hold. View full review »
Solutionbff1
Solutions Consultant at a comms service provider with 51-200 employees
Technical support is very good. They also provide you with additional materials to study the product by yourself so that you can get a better understanding of the full solution. View full review »
TalhaAktas
Security Manager at BKL
We've never reached out to technical support. If we need assistance, we typically look for FortiGate documents or scan their blog site. We handle any problems internally. View full review »
Learn what your peers think about Fortinet FortiSIEM (AccelOps). Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
417,803 professionals have used our research since 2012.