Fortinet FortiVoice Competitors and Alternatives

The top Fortinet FortiVoice competitors are
Read reviews of Fortinet FortiVoice competitors and alternatives
3CX
Real User
Technology Consulting Services at a tech services company with 51-200 employees
Jan 10 2017

What is most valuable?

Feature/Functionality matches up to any competitive solution.The fact that you have "Standard" or "Professional" as your purchasing options makes the decision simple. And, when you choose one or the other, there are no other "Ala Carte"... more»

How has it helped my organization?

We regularly find that the ease of use, combined with the feature functionality, the "intuitiveness" of the product and the cost of the solution often times "sells itself"

What needs improvement?

Would be great to see the ability to break office hours down beyond single days. For example, we have clients that have standing meetings on Monday from 11:00a to 12:00p.
Real User
Technical Lead with 51-200 employees
Aug 01 2018

What is most valuable?

From my perspective as an integrator, the most valuable features are call recording, call logging, and the stability. Where we've installed call centers, it is used for customer experience improvement. And call the call logging can help with... more»

How has it helped my organization?

With Asterisk-based systems, we can even offer Cisco phones, unlike other IP systems, since there is a wide variety of IP phones that are compatible with Asterisk. That is an advantage of the Asterisk solution.

What needs improvement?

CTI, computer telephony integration, is a necessary component. It must be a part of the basic code. Currently, we need to use external connectors for call centers.
Real User
IT Security Analyst at a tech services company with 1,001-5,000 employees
Nov 21 2016

What is most valuable?

The most valuable features found are the Immersive Telepresence, Video Conference, VoIP Phone with video, Corporate Collaboration tools and UC services for mobile devices. They all help to improve the communication time within the company. This product makes my life much easier by shortening the distance between my boss and the rest of my team. More than half of... more»

How has it helped my organization?

We now have the possibility to be hands-free by communicating with other people in the company. It has integration with LDAP and I do not have to pick up the phone to call someone. I can access my directory list to choose a person and make a direct phone call from my personal computer which can also be done by video. It also enables me to join meetings without... more»

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