Fortinet Wireless Room for Improvement

Rick Williams
Network Engineer at a university with 201-500 employees
We're a reference customer for Fortinet, so I get a lot of calls, usually from other schools or colleges, that are looking at deploying the product. When talking to them, they tell me about some of the things that they're looking at. There are some other companies out there that have a feature that's on the access point that allows them to mimic users. For example, if you have an access point in an area, and people are complaining about an issue, the feature that I'm being told is on a competitor's device would allow you to connect to that access point, and actually impersonate a connected device. You're able to troubleshoot any issue that an end-user may be reporting, and hopefully duplicate it. To me, that seems like an amazing feature. I would like to see something like that in the Fortinet solution. View full review »
Panduka Samarasinghe Cissp
Security Pre-Sales Engineer - Southern Reigion at a tech services company with 51-200 employees
There are three methods that Fortinet offers wirelessly. The first is industrial, where you have a wireless controller separately and you don't have a FortiGate in the equation. The second is what we call integrated: You get a FortiAP that connects directly to your FortiGate. The third is cloud AP where you just have the AP and you control it through the cloud. On that, they could improve the management side of it. The management side is a bit lacking in its reporting. One of the main features that I see as lacking in any of the Fortinet products is the reporting. If you want to have proper, end-to-end reporting, you must purchase the FortiAnalyzer which is the dedicated reporting and analyzing tool. For a small customer who has only a few APs, you can't justify asking them to run the FortiAnalyzer because that will incur some amount of cost. If Fortinet could offer some better, built-in reporting, that would be a point of improvement. View full review »
Antonio Acevedo Boguer
Sometimes we feel that we are buying the top-of-the-line technology and, six months or eight months later, we feel it is already obsolete. New smartphones bring new technology, new ways to connect. Sometimes we have this bad feeling that, even though we are investing tons of money, technology is moving faster than us. So even with this huge amount of investment, one year later we are totally obsolete compared with the new technology. They need to make it move faster. They need to make it easier to configure, easier to monitor, easier to report. We have great tech support from Fortinet, here in Mexico. But if we have a big issue, like a big bug, and they need to produce new versions of the software in their R&D departments, this is the slowest part. View full review »
Senior Network Engineer at a K-12 educational company or school with 10,001+ employees
There is very little publicly available information about Virtual Cell and Single Channel Architecture. Promotion of the overall technology is limited as well. Being more vocal about a product that has many advantages would go a long way to eliminating a lot of the confusion and negative perception about Virtual Cell and Single Channel Architecture. View full review »
Sr. Director, IT at a healthcare company with 1,001-5,000 employees
The centralized management features could be improved. I think they're good, but I think they could be better. View full review »

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