Freshservice is #5 ranked solution in top IT Asset Management tools
, #8 ranked solution in top Cloud Management tools
, #11 ranked solution in top Project Management Software
, #11 ranked solution in top IT Service Management (ITSM) tools
, and #14 ranked solution in top Help Desk Software
. IT Central Station users give Freshservice an average rating of 8 out of 10.
Freshservice is most commonly compared to ServiceNow:Freshservice vs ServiceNow
. The top industry researching this solution are professionals from a
computer software company, accounting for 31% of all views.
What is Freshservice?
Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction.
Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
Freshservice is also known as Flint.
Download the Help Desk Software Buyer's Guide including reviews and more. Updated: November 2021
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport