Google Workspace Other Advice

Jan-Kobza - PeerSpot reviewer
Account Manager at a tech vendor with 10,001+ employees

I rate G Suite eight out of 10. 

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AM
Assistant vice president at JAIN IRRIGATION SYSTEMS LTD

I rate G Suite Enterprise a seven out of ten.

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SAGAR LAKHANI - PeerSpot reviewer
Human Resources Manager at a wholesaler/distributor with 11-50 employees

I'm using the latest desktop version of Google Workspace, including the latest iOS version on my iPhone. I'm using the latest Gmail and Google Calendar versions.

As Google Workspace is on the cloud, it doesn't require any maintenance. If I have any problems, I can call and get support.

At one point, my company had quite a few users of Google Workspace, though that number was under ten. Right now, I'm the only one using the solution, but I use it multiple times daily. I plan to increase my product usage, but that would depend on the business.

My advice to anyone planning to use Google Workspace is to use it because it's a great platform. It's a great system.

I'd give Google Workspace a solid nine, but if there's a bit of improvement in it, then it's a ten.

I'm a Google Workspace customer, not a partner.

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Buyer's Guide
Google Workspace
March 2024
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
King Tan - PeerSpot reviewer
Business Director at Aeon Earth Private Limited

Google Workspace's MFA meets our security requirements. It has a mobile app that works on most of its tools. Especially for new startups, I find it straightforward. You typically only need a domain name to create accounts using that domain, which is a prerequisite. I rate it a ten out of ten. 

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Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions

If you want to get something just for personal use, it is okay. For a corporation, in terms of traceability and making sure you can get your information if something goes wrong, it's brutal. The infrastructure is not intuitive and technical support isn't great. 

When you've got issues, and you need to restore information or back information up, it's a nightmare. Even when you're exporting information out from the Workspace, when it exports it, you look at it, and it's just a mess. I would not recommend this solution to others. I'd rate it one out of ten.

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HI
Head of IT Operations at Aram Meem (Branch ToYou)

We are end-users and customers. 

I would recommend it based on the ease of use, and for beginners or people who are only used to having personal emails and stuff like that. New users won't face any difficulty as they will be pretty much used to working on it on a personal level. However, for big enterprises or more professional organizations, I would still recommend Microsoft.

Overall, I would rate it seven out of ten.

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JK
Senior Desktop Analyst at Tech Mahindra

I rate G-Suite Enterprise nine out of 10. If you're looking at implementing an application through G-Suite and using the single sign-on, you need to bring on people with a different skill set. For example, if you're replacing those Excel macros, you need somebody who knows the Apps Script programming language. Procuring that knowledge and those skills is the real cost.

People looking to implement G-Suite need to evolve and change their mindset from an on-premise solution to a cloud solution. When working on a cloud solution, you need to retrain your employees. We also set employees up with a trainer when we onboard them. This is a short session that bridges the gap between what they've traditionally used, like SharePoint or sharing files via Excel, and moving toward sharing files between departments on Google Drive.

You also need to become cross-functional in how you utilize the product. For example, we might have one senior marketing person or somebody overseeing technical publications in each country. If you're going to share documents in common, you need to identify who those individuals are and share them with the team.

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JunHwang - PeerSpot reviewer
Chief Executive Officer at Argopacific

I rate Google Workspace an eight out of ten.

If the solution had better documentation I would give it a ten out of ten.

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Neill Walker - PeerSpot reviewer
Enterprise Agile Consultant at Secret

We have one person for the maintenance of the solution.

I rate Google Workspace an eight out of ten.

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Shiv Khillar - PeerSpot reviewer
Vice President Of Engineering at Reshamandi

Since Google Workspace is a SaaS product, it does not need maintenance. We have three to four admins who keep adding people to the Google Workspace so that they can use different products within the Workspace.

We will continue to be there on Google Workspace because our primary email server is Gmail. Some documentation and Excel sheet capabilities, Google Calendar, and Google Meet will continue to be there in Google Workspace, and we don't want to move away from that. I'm only looking for file storage, where I can manage permissions and edit those files on MS Office 365.

If you are booting up or setting up something new, go ahead and use Google Workspace because it is very easy to set up. You just have to go and register yourself. Google Workspace will not fit enterprises with over 5,000 people, various departments, other subordinate functions, and vendors working with them. Google has to work on the flexibility of Google Workspace's product site.

Overall, I rate Google Workspace a nine out of ten.

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AL
Project Lead at a tech services company with 1,001-5,000 employees

I'm a reseller.

I'd rate the solution eight out of ten.

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DN
Business Administrator at a healthcare company with 11-50 employees

I give the solution a nine out of ten.

We have nearly 330 people using the solution in our organization.

I absolutely recommend Google Workspace to others.

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MADHAV CHABLANI - PeerSpot reviewer
Consulting Chief Information Officer at Tippingedge

The solution can be used on any device. The data security and user privacy are okay. Overall, I rate the tool a nine out of ten.

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Dubi Blitt - PeerSpot reviewer
Country Manager at CloudFabrix Software

Our company is a client and an end-user. We don't have a business relationship with Google. 

As we are using the cloud version of the solution, we're always on the latest version of the product.

I'd rate the solution at a nine out of ten. It does what it needs to do in a very good way, so it gets a high mark from me.

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Sa’Ad Ahmed - PeerSpot reviewer
Sustainable Attainable Lifestyle at Tiny Toronto

I rate G Suite Enterprise a seven out of ten.

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Dhiraj Verma - PeerSpot reviewer
Global Information Technology Manager at Kaleyra

I rate G Suite Enterprise an eight out of ten.

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Adrian Mukisa - PeerSpot reviewer
Student at Kabale University

I would recommend this solution to others.

I rate Google Workspace a ten out of ten.

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KK
Commercial Sales Manager at a tech services company with 51-200 employees

I'd advise potential new users to just make sure that the functionality feature set will meet the needs of the organization and then make sure that the organization trains or at least enables the workforce with the resources they need to make the most out of the solutions.

I'd rate the product eight out of ten overall. I've mostly been pleased with its capabilities. 

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Daniolo Medrado - PeerSpot reviewer
Chief Innovation Officer at eMotion

We are using the latest version of the product.

If your company is heavily into Excel or Powerpoint, it's best to stay with Microsoft. However, Google is a decent option for those who do not need these two applications so much.

I'd rate it seven out of ten. 

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Marcelo_Marciano - PeerSpot reviewer
Account Executive - Special Accounts at Iron Mountain Incorporated

I rate the initial setup a seven out of ten. I recommend the solution for users considering it because it is easy to use but doesn't have other features from Microsoft Office.

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Marek Gmyrek - PeerSpot reviewer
Development manager at ASDAG

I would advise others to use Google Workspace because it's very intuitive. The entry threshold of the solution is not high. Some systems are very difficult to use and understand at the beginning, but it's quite the opposite in Google Workspace. I would rate the solution an eight out of ten. 

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IS
Senior Manager/ Co-Founder at a consultancy with 1,001-5,000 employees

If you're in a similar situation to us, with a small company, especially a startup or maybe a small team that needs to manage their corporate email, team email, their documents, and have access to some web-conferencing software and so on, it's a good tool. It takes a few minutes and you're set up, with all the infrastructure. We were creating our own domain to create our corporate emails and we could have gone for Microsoft or Google. My preference would have been Microsoft, but for some reason, from our country, that wasn't an option. For user experience, G Suite is still a good solution. 

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Jacky Hood - PeerSpot reviewer
CEO at FieldDay Solutions, Inc.

I would rate it an eight out of ten. 

Google is trying to implement a telephone system on top of it. I would say, wait and see, because that's a new product, and wait and see if it's going to work and if it's going to cause you problems.

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MC
CEO/CTO at Xandor Systems

I rate G Suite nine out of 10. I highly recommend it. Google email services have been helpful for us. I worked for the second-largest public university in Costa Rica, and there was a need to have thousands of active email addresses. It's complex to configure all of them yourself and maintain an email server. Google email offered an effortless way to implement the email for more than 20,000 different addresses that needed to be opened every year. I would say Google Mail must be the most used application globally. Google Mail is a great application, and the service is suitable for personal or enterprise use.

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UV
Support Engineer at a manufacturing company with 11-50 employees

The product provides updates on a regular basis. We chose the product because Google is growing in its user base and security. The tool is easy to use, and we can leverage the product. Overall, I rate the product a nine out of ten.

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MS
Head of IT at Prerana Motors India

I rate G Suite nine out of 10. It is pretty good. Aside from a few small things, I don't have any issues.

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LV
Senior Project Manager / Project Director at three6five network solutions

This solution has everything you need. It's got search features, it's got reliable storage, card features it's got quick thinking, it's awesome. 

I rate this solution an eight out of 10. 

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Tomasz Piwonski - PeerSpot reviewer
Sales representative at LizardFS

Google Workspace is good for everybody. Everyone can participate in editing documents. Moreover, you don't have to send any documents. You just need to log into your Google account, and you will have access. Likewise, you can access documents from anywhere if you have the Internet.

I rate the solution an eight out of ten and recommend others use it.

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MA
Regional Manager at VDart

From information security, that is, confidentiality, integrity, and availability (CIA) as well as stability and reliability point of view, G Suite is the product to go for. 

I would rate G Suite Enterprise a nine out of ten.

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Shailesh Patil - PeerSpot reviewer
Sales Director at CloudCompanions Technology Pvt. Ltd

I would rate the product a nine out of ten. 

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AP
Technology Competency and Solution Head at LearningMate

I would recommend G Suite for everybody. We plan to keep using this solution. 

I would rate G Suite Enterprise a ten out of ten.

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AR
Consultant at Industry for consultant

I rate Google Workspace an eight out of ten. The product has a high level of security and I haven't encountered any kind of violation. 

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Ralf Weber - PeerSpot reviewer
Sales Director at Kentik

I rate G Suite nine out of 10. 

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Abhishek Gowsika - PeerSpot reviewer
Business Operations Analyst at a tech services company with 1,001-5,000 employees

I'm a customer and end-user.

I'm not sure which version of the solution we're using. 

I'd recommend the solution as it is very easy to use. I'd rate it a nine out of ten based on its user-friendliness and easy setup.

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Sheila  V. - PeerSpot reviewer
President at a tech services company with 51-200 employees

My company has around one hundred fifty users of Google Workspace.

I'm rating Google Workspace eight out of ten.

My company is a customer of Google Workspace.

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MT
Digital Marketing Manager at a financial services firm with 11-50 employees

In general, I trust Google products. I would definitely recommend using the solution. Overall, I would rate it around seven out of ten. 

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HD
Founder Director at a renewables & environment company with 1-10 employees

When considering G Suite, the key is moving from the old environment, Outlook, or whatever the case might be. I wouldn't use Outlook. I would just stick to the Google interface. But my advice is, if you want change, you've got to plan properly because you'll use it often. That is probably the biggest challenge.

I sell the product, and I would recommend it. I would rate the solution an eight out of ten.

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CV
Caribbean Territory Manager at a computer software company with 51-200 employees

I rate G Suite Enterprise 10 out of 10. If you are considering it, I would say just go ahead and do it. It's great.

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VK
Head IT at a computer software company with 51-200 employees

We are not seeking new requirements or additional features. Our things work fine. Sharing is there and the conferencing is going on. We encounter no difficulties with the features we use. 

Our company has around 215 users who are making use of the solution. 

I would recommend the solution to others and have done so with many people who have contacted me. 

I rate G Suite Enterprise as an eight out of ten. 

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RG
Senior Manager, Engineering at a computer software company with 10,001+ employees

I absolutely recommend this solution to others.

I would rate this solution an eight out of ten.

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SW
Founder CEO at Stacqdale

We're just customers; we don't have a business relationship with Google.

There's always going to be a decision to either go with a G Suite, Microsoft Office, or some other open-source platform like Open Office. I would suggest G Suite to someone who's considering making a move, especially if they are a new enterprise. They need to consider carefully who they're going to be interacting with in terms of clients. 

Does it make sense for them to pay the premium price and go to the Microsoft Suite because of the nature of the work they're doing? It depends on the situation. If I was doing a lot of legal work with a lot of documentation back and forth, I wouldn't even think twice. I'd only use Microsoft. 

However, if I'm doing a lot of other sorts of work where I need to have collaboration, I would hands down choose G Suite. If I'm not worried about collaboration and I just want cheap and cheerful, I would probably go to Open Office.

I'd rate the solution nine out of ten.

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AA
Senior ERP System Admin at a manufacturing company with 51-200 employees

I rate Google Workplace seven out of 10. It's useful for enterprises of any size.

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CL
Partner at a consultancy with 1-10 employees

I rate G Suite nine out of 10. If it weren't for G Suite's compatibility problems with PowerPoint, I would rate it a perfect 10. PowerPoint files are often broken when we convert. Nevertheless, I recommend that companies use cloud-based applications as much as possible. PowerPoint doesn't allow you to cooperate with other colleagues simultaneously. That's the deciding factor. On a desktop solution, it's hard to pull together a project with multiple parts where one person is working on each. 

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HT
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees

G Suite Enterprise is a good option for startups. It's low in cost as compared to Office 365, and there is no difference. They are almost equal to each other if we keep performance aside, and it's a stable product. So, I recommend this product for startups and would rate it at eight on a scale from one to ten.

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AS
Director, Middle East, East India & SAARC at DMX Technologies

We are using the latest version of the solution currently.

I'd recommend this solution to other users or companies. It's very user-friendly and easy to adopt.

I'd rate the product at a perfect ten out of ten. For a company our size, it gives us everything we require. It's great.

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it_user1360752 - PeerSpot reviewer
Principal Owner at a tech services company with 11-50 employees

I'm just a customer. 

I'm not sure of the version I'm currently using. I just use the business G Suite. I believe it's always the latest version that's available.

The only thing I use in G Suite is Gmail, Drive and the Calendar and that's about it. I'm not really using Google Ads. I do a little bit of YouTube stuff, but I'm fixing to convert that into putting the videos on my website. I just recently also used Google Voice.

In terms of advice to other companies, I'd caution that it's very difficult to use effectively. Users need to really make sure they're going to have to be able to vertically integrate it. If you're using Microsoft Office and Google together, you might want to just consider how to stay within the Microsoft Office platform. If you're going to use Google, you need to consider how you integrate that entirely inside your business.

I would rate the solution five out of ten.

There's a lot of opportunity in Google, however, their biggest two problems are that they don't do a very good job of protecting the privacy of the individual that's using G Suite, and it needs to be more intuitive and easier to implement.

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it_user997845 - PeerSpot reviewer
Manager at Zeste Informatique

Many people don't understand that when you are migrating to a company, you don't need to use software for mail, and you don't need to have software to open Gmail. It's the main feature.

For me, this solution and the setup is easy, but for some people who do not have the experience, they see features and don't know what they are used for.

For the Cloud, people are using Active Directory or Outlook, but they should also consider Gmail.

As an administrator, you don't have to manage mail software and local mail storage.

When people are using Office 365 Suites online and they come from Outlook to the online version, they don't like it.

Gmail is made specifically to be used through a web browser. For some people, it's a con, but for me, it's a pro.

In France, many people are using old products and they have to use Microsoft Office, but for new companies, they are using new online modern software. When I meet with some of these companies, I push them toward using G Suite and Gmail.

Microsoft was the top in IT, and they were beaten by Okta with regards to the single sign-on, and Gmail could do a single-sign-on earlier than Microsoft.

I would recommend this product.

I would rate this solution a ten out of ten.

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PP
Partner, Cloud Expert at GoCloud

Compared to anything else, this solution is absolutely the best. 

I rate this solution a 10 out of 10.

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it_user807813 - PeerSpot reviewer
Consultant at a tech services company

G Suite can be an excellent solution for many organisations, but there are several factors to consider before implementing any cloud-based solutions. It is best to get expert advice before committing to any particular vendor's product suite. Whatever solution you decide on, make sure you invest in training to get the most from the products. There are no magic bullets, but well trained users will be your best business investment whatever applications you decide to use.

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it_user222417 - PeerSpot reviewer
Independent Consultant at a tech consulting company with 51-200 employees

If switching, practice with one unimportant mailbox first. If you’re starting afresh, just follow the instructions.

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AW
Legal Associate at a legal firm with 11-50 employees

Overall, I would rate the solution an eight out of ten. I would recommend using the solution. 

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EW
Senior Consultant/System Analyst at a tech vendor with 51-200 employees

Before implementing it has to be appropriate for the model. Our thing is that there are a lot of us, and our work is done remotely. It has to be a good fit for how we do things. It all depends on how the enterprise is run. For us, it is extremely effective, mainly because of the collaboration, especially, because both of us are not in the same office talking. Having this collaboration is fantastic.

I would rate G Suite Enterprise a nine out of ten.

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BW
Specialist in IT Security at a computer software company with 1,001-5,000 employees

I'm not the direct implementer of the product. I just looked into the features inside, however, I did not directly set up G-Suite and therefore I can't be sure if it's a cloud-based deployment.

We are just customers and end-users. We don't have a partnership with Google.

I'd rate the solution at an eight out of ten. When I compare it to the Microsoft offering, it's pretty good.

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SS
Managing Director at a computer software company with 51-200 employees

There are around 200 users making use of the solution in our organization. We provide commentary and sell the solution to our clients. 

I rate G Suite Enterprises as an eight out of ten. 

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AS
Content strategist at a tech services company with 11-50 employees

I'm a customer and an end-user. I use this product at my current company.

We use the enterprise version of the solution.

I'd rate the solution at an eight out of ten.

I would recommend the product to other users and organizations. 

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KB
CEO at a tech services company with 11-50 employees

I would recommend this solution to others.

I rate G Suite Enterprise an eight out of ten.

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RV
key founder and Managing Director at adcareIT

We're a Google partner and we sell to our customers G Suite, or Google Works as it is called now. That's what we do. We're are also a Microsoft partner. We do a lot with Dynamics, Navision Microsoft Dynamics, and we're also a reseller of Microsoft 365. We do backup and disaster recovery in partnership with N‑able. All these things, we do as an MSP. We do remote monitoring as a platform solution where you buy the agents and you do your own management or we do it as an MSP where we do 24/7 management, for instance, of your server monitoring.

We are a managed service provider or a total IT service provider to the market. We do a variety of solutions, primarily for SMEs.

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CS
Head Of Technology - Toca Social at a media company with 11-50 employees

I would recommend this solution. It is quite a good product. Our requirements are very basic, and it fully satisfies our requirements. We plan to keep using it for the time being.

I would rate G Suite Enterprise a seven out of ten.

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SS
Embedded Design Enginee at ATOMBERG

This is a good product, it is really scalable, and I definitely recommend it. This is a really good investment and there are many features that we have not yet exploited.

I would rate this solution an eight out of ten.

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VM
Founder & MD at Coequal Associates Private Limited

Individuals need to explore the options based on their business needs. G Suite has building forms, online forms, reports, everything like that. It's just a matter of exploring it and understanding your requirements. 

I would rate this solution an eight out of 10. It still requirements some improvements in order to catch up to Microsoft. 

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NT
Data & AI expert at a tech services company with 1,001-5,000 employees

We are using the latest version of the solution right now. 

I'd rate the solution at a seven out of ten.

I'd recommend it to companies looking for an easy-to-use solution that is relatively cheap. 

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SB
Director Of Information Technology at a tech services company with 201-500 employees

If you need basic functionality in a very mobile or dispersed workforce, it works great. When we didn't use Enterprise, it became time-consuming and complicated to manage. Sometimes you step up a tier just to be able to manage it more effectively.

I would rate it an eight out of ten. I think it's a good, solid product for basic functionality. It's easy to roll out, it's easy to use in a very distributed workforce until you get to the level where you need very specific things, it's great. Once you get to that, I need some specific functionality like in Excel, it doesn't offer that kind of advanced feature set. So it's the only reason it wouldn't go higher and also because of some of the complications. But it doesn't have an advanced feature set. 

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UM
IT Manager at a comms service provider with 1,001-5,000 employees

There are around 4,000 people using the solution in our organization.

My advice to others is to not give up, since the starter form changed and they'll be off work.

I rate G Suite Enterprise as a nine out of ten. 

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AM
Professional Prospect List Building Service Provider, Email Sourcer, Virtual Assistant at Freelance

On a scale from one to ten, I would give G Suite Enterprise an eight. 

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PM
IT Director at a analyst firm with 201-500 employees

They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum.

I would rate this solution a nine out of ten.

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AR
Managing Partner / Owner Executive at a tech services company with 11-50 employees

I would highly recommend this solution, it is a no-brainer that this is one of the best cloud platforms available. The only reason you should not go with G Suite is if you have some strict regulations to keep everything on your local devices or within your local network.

I would rate this solution a nine out of ten.

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ET
Works

I am completely satisfied with G Suite. It has a powerful set of messaging and collaboration tools comprising a range of applications. The components that I use most are its Slides presentation application, the Sheets spreadsheet editor, the Docs word processor, and the file storage platform, Drive.

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RK
Technical Director at a non-profit with 1-10 employees

I recommend this solution and rate it eight out of 10. 

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LF
Software Tester at a tech consulting company with 11-50 employees

I think the on-boarding could be made more efficient, but that doesn't mean more time.

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KI
Head of Product at a tech services company with 201-500 employees

We are just users and customers.

I'd rate the solution at a seven out of ten.  If the solution had fewer formatting issues on Microsoft to Google uploads, and if I used Google Keep more, I might rate it higher.

If you don't use anything, it's always between this option and Office 365. For a smaller company, G Suite is easy to set up. I would assume it's quite straightforward. Microsoft might be better for a larger organization. In general, however, the whole setup is pretty easy to use.

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PT
CEO at Shivaami Cloud Services Pvt. Ltd.

Go for it and use it effectively. Do take change management from Google.

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ST
Information Technology Manager at a non-profit with 1-10 employees

I would say that Office 365 is better to use.

I would rate this solution an eight out of ten.

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it_user1140666 - PeerSpot reviewer
Lead Consultant at a computer software company with 1,001-5,000 employees

The solution is on Google's public cloud. Currently, the solution is serving its purpose and I don't know if there are any enhancements needed.

I'd rate it nine out of ten.

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JW
IT Manager at a tech services company with 11-50 employees

There's always room for improvement but it works fairly well for what we need. The conference systems can always be improved of course, but it works quite well for most of the functions we use. Obviously, it's not perfect. Everything can always be better of course, but we are quite satisfied with it.

There is a cost per user, per month. It depends on how many users they have in the system. It's a decent cost anyway. It feels quite okay for what we get for it.

It's simple and easy to get working and started. You don't really need to locally install stuff, you have the browser and that's it. It's easy to set up and it's fairly flexible. There are a lot of apps in it like Meet or collaboration tools. It works well and we have been using it daily. It seems to be a robust and working system. We are quite happy with it. I would recommend it. 

I would rate it an eight out of ten. We haven't had any main problems with it. It's more like it could be hard sometimes to find your way through all the settings and using things like that. It's a flexible system, in general it's hassle-free.

In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have.

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it_user881160 - PeerSpot reviewer
content writing manager at Self-employed

A great innovation from one of the best tech leaders in the industry.

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ST
IT Manager at a tech services company with 1,001-5,000 employees

I would recommend any company carry out a good profiling of the people who are going to be migrated to the solution, and to implement a good change management adoption in order to have everyone on board. If you do this you have satisfied users and they are the ones who are going to rely on the tool and get all the advantages the tool provides.

I would rate this solution a seven out of 10. 

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it_user999 - PeerSpot reviewer
VP of Development at a marketing services firm with 51-200 employees
We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies. View full review »
it_user1206 - PeerSpot reviewer
Marketing at a marketing services firm with 51-200 employees
Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work. View full review »
EW
Head of Pre-Sales at a tech services company with 51-200 employees

I would recommend this solution. I would rate G Suite Enterprise a nine out of ten.

View full review »
AP
Solutions / IT / AI Manager at a tech services company with 11-50 employees

We're just customers and end-users.

I would recommend the solution. We've been mostly quite happy with it overall.

In general, I would rate the solution at a nine out of ten.

View full review »
Buyer's Guide
Google Workspace
March 2024
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.