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EW
Head of Pre-Sales at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Good anti-spam engine for emails, easy to implement, and useful for many things

What is our primary use case?

We are using it for online calendar and meetings. It can also be used for email, notes, cloud storage, and Google Drive.

What is most valuable?

When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.

What needs improvement?

In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the scalability of the solution?

We have somewhere around 75 users. Its usage will increase to a maximum of 100 users.

How are customer service and technical support?

Their technical support is…

What is our primary use case?

We are using it for online calendar and meetings. It can also be used for email, notes, cloud storage, and Google Drive.

What is most valuable?

When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.

What needs improvement?

In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the scalability of the solution?

We have somewhere around 75 users. Its usage will increase to a maximum of 100 users.

How are customer service and technical support?

Their technical support is fine. For most of the things, we don't need support, but whenever required, we can get support.

How was the initial setup?

Being a cloud solution, no big effort is required for its implementation. It is easy to implement this solution.

What's my experience with pricing, setup cost, and licensing?

We normally purchase the license on a yearly basis.

What other advice do I have?

I would recommend this solution. I would rate G Suite Enterprise a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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UM
IT Manager at a comms service provider with 1,001-5,000 employees
Real User
Has an easy setup and good technical support

What is our primary use case?

We use the solution for collaborative jobs, email, meetings, Google Drive and for storing information.

What needs improvement?

While, overall, I am satisfied with the solution, the stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms. 

For how long have I used the solution?

We have been using G Suite Enterprise for two years. 

What do I think about the stability of the solution?

The stability should be addressed. 

What do I think about the scalability of the solution?

Since I am using the cloud, I am not in a position to comment on the solution's scalability. 

How are customer service and technical support?

The solution's technical support is very good.

How was the initial

What is our primary use case?

We use the solution for collaborative jobs, email, meetings, Google Drive and for storing information.

What needs improvement?

While, overall, I am satisfied with the solution, the stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms. 

For how long have I used the solution?

We have been using G Suite Enterprise for two years. 

What do I think about the stability of the solution?

The stability should be addressed. 

What do I think about the scalability of the solution?

Since I am using the cloud, I am not in a position to comment on the solution's scalability. 

How are customer service and technical support?

The solution's technical support is very good.

How was the initial setup?

The initial setup of G Suite Enterprise is easy.

While I cannot recall exactly how long the full deployment took us, I believe we are talking about two or three months. During this period we needed to migrate from Microsoft to Google, after which we had some work to tend to. 

What other advice do I have?

There are around 4,000 people using the solution in our organization.

My advice to others is to not give up, since the starter form changed and they'll be off work.

I rate G Suite Enterprise as a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about G Suite Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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ST
Information Technology Manager at a non-profit with 1-10 employees
Real User
Easy to implement, straightforward to use, and it is stable

What is our primary use case?

We mainly use it as our email system.

What needs improvement?

When I compare with Office 365, G Suite has fewer features. The collaboration in Office 365 is more advanced and more developed than G Suite.

For how long have I used the solution?

We have been using the G Suite Basic Edition for between two and three years.

What do I think about the stability of the solution?

We have not had any limitations with G Suite. There are no issues with the stability of this product.

How are customer service and technical support?

We have not needed help from technical support. G Suite is pretty much straightforward.

How was the initial setup?

There is nothing to install. We just have to subscribe to it. The implementation was very easy.

Which

What is our primary use case?

We mainly use it as our email system.

What needs improvement?

When I compare with Office 365, G Suite has fewer features.

The collaboration in Office 365 is more advanced and more developed than G Suite.

For how long have I used the solution?

We have been using the G Suite Basic Edition for between two and three years.

What do I think about the stability of the solution?

We have not had any limitations with G Suite. There are no issues with the stability of this product.

How are customer service and technical support?

We have not needed help from technical support. G Suite is pretty much straightforward.

How was the initial setup?

There is nothing to install. We just have to subscribe to it.

The implementation was very easy.

Which other solutions did I evaluate?

We have plans to migrate to Office 365. We want to keep everything on the same platform for office applications. Rather than purchase two licenses, we would like to purchase one.

What other advice do I have?

I would say that Office 365 is better to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RK
Technical Director at a non-profit with 1-10 employees
Real User
A very open and easy to use solution; good stability

What is our primary use case?

I'm the company technical director and we are customers of G Suite.

What is most valuable?

I like G Suite, it's more open than Microsoft and easy to use. 

What needs improvement?

The solution doesn't work so well if we put a lot of data on it. I would also like to see G Suite catch up with the Microsoft Excel functionality, it would be useful for us. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Scalability could be improved, we sometimes have issues when there is a lot of data. We have around 50 G Suite users in the company. 

How was the initial setup?

The initial setup is easy and straightforward. 

What other advice do I have?

I recommend this…

What is our primary use case?

I'm the company technical director and we are customers of G Suite.

What is most valuable?

I like G Suite, it's more open than Microsoft and easy to use. 

What needs improvement?

The solution doesn't work so well if we put a lot of data on it. I would also like to see G Suite catch up with the Microsoft Excel functionality, it would be useful for us. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Scalability could be improved, we sometimes have issues when there is a lot of data. We have around 50 G Suite users in the company. 

How was the initial setup?

The initial setup is easy and straightforward. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PM
IT Director at a analyst firm with 201-500 employees
Real User
Top 20
Email communication that is easy to use and is always ahead of this competition

What is our primary use case?

The primary use case is for communications, through email.

What is most valuable?

The most valuable feature is that it is simple to use. Everybody tries to emulate Google. I would say that they are leaders in the area of email. It's a rolling release, it's always changing.

What needs improvement?

The price could be reduced.

For how long have I used the solution?

I have been using G Suite Enterprise for approximately two years.

What other advice do I have?

They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum. I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

What is our primary use case?

The primary use case is for communications, through email.

What is most valuable?

The most valuable feature is that it is simple to use.

Everybody tries to emulate Google. I would say that they are leaders in the area of email.

It's a rolling release, it's always changing.

What needs improvement?

The price could be reduced.

For how long have I used the solution?

I have been using G Suite Enterprise for approximately two years.

What other advice do I have?

They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.