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ST
Information Technology Manager at a non-profit with 1-10 employees
Real User
Easy to implement, straightforward to use, and it is stable

What is our primary use case?

We mainly use it as our email system.

What needs improvement?

When I compare with Office 365, G Suite has fewer features. The collaboration in Office 365 is more advanced and more developed than G Suite.

For how long have I used the solution?

We have been using the G Suite Basic Edition for between two and three years.

What do I think about the stability of the solution?

We have not had any limitations with G Suite. There are no issues with the stability of this product.

How are customer service and technical support?

We have not needed help from technical support. G Suite is pretty much straightforward.

How was the initial setup?

There is nothing to install. We just have to subscribe to it. The implementation was very easy.

Which

What is our primary use case?

We mainly use it as our email system.

What needs improvement?

When I compare with Office 365, G Suite has fewer features.

The collaboration in Office 365 is more advanced and more developed than G Suite.

For how long have I used the solution?

We have been using the G Suite Basic Edition for between two and three years.

What do I think about the stability of the solution?

We have not had any limitations with G Suite. There are no issues with the stability of this product.

How are customer service and technical support?

We have not needed help from technical support. G Suite is pretty much straightforward.

How was the initial setup?

There is nothing to install. We just have to subscribe to it.

The implementation was very easy.

Which other solutions did I evaluate?

We have plans to migrate to Office 365. We want to keep everything on the same platform for office applications. Rather than purchase two licenses, we would like to purchase one.

What other advice do I have?

I would say that Office 365 is better to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RK
Technical Director at a non-profit with 1-10 employees
Real User
A very open and easy to use solution; good stability

What is our primary use case?

I'm the company technical director and we are customers of G Suite.

What is most valuable?

I like G Suite, it's more open than Microsoft and easy to use. 

What needs improvement?

The solution doesn't work so well if we put a lot of data on it. I would also like to see G Suite catch up with the Microsoft Excel functionality, it would be useful for us. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Scalability could be improved, we sometimes have issues when there is a lot of data. We have around 50 G Suite users in the company. 

How was the initial setup?

The initial setup is easy and straightforward. 

What other advice do I have?

I recommend this…

What is our primary use case?

I'm the company technical director and we are customers of G Suite.

What is most valuable?

I like G Suite, it's more open than Microsoft and easy to use. 

What needs improvement?

The solution doesn't work so well if we put a lot of data on it. I would also like to see G Suite catch up with the Microsoft Excel functionality, it would be useful for us. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Scalability could be improved, we sometimes have issues when there is a lot of data. We have around 50 G Suite users in the company. 

How was the initial setup?

The initial setup is easy and straightforward. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about G Suite Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,608 professionals have used our research since 2012.
ZY
Lead Consultant at a computer software company with 1,001-5,000 employees
Consultant
Top 20
Stable and reliable with a very useful Hangouts feature

Pros and Cons

  • "The Hangouts feature is the most valuable aspect of the solution for us."
  • "The user interface, especially on Google Drive, could be better."

What is most valuable?

The Hangouts feature is the most valuable aspect of the solution for us.

What needs improvement?

The Google Slides should be able to be available in a "read-only" format, even if they are downloaded. Currently, when you share a slide, it can be edited or even downloaded and edited. We'd prefer it if there was a way to protect them from being tampered with.

The user interface, especially on Google Drive, could be better.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The stability of the solution is perfect. It's very reliable.

What other advice do I have?

The solution is on Google's public cloud. Currently, the solution is serving its purpose and I don't know if there are any enhancements needed.

I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PM
IT Director at a analyst firm with 201-500 employees
Real User
Top 20
Email communication that is easy to use and is always ahead of this competition

What is our primary use case?

The primary use case is for communications, through email.

What is most valuable?

The most valuable feature is that it is simple to use. Everybody tries to emulate Google. I would say that they are leaders in the area of email. It's a rolling release, it's always changing.

What needs improvement?

The price could be reduced.

For how long have I used the solution?

I have been using G Suite Enterprise for approximately two years.

What other advice do I have?

They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum. I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

What is our primary use case?

The primary use case is for communications, through email.

What is most valuable?

The most valuable feature is that it is simple to use.

Everybody tries to emulate Google. I would say that they are leaders in the area of email.

It's a rolling release, it's always changing.

What needs improvement?

The price could be reduced.

For how long have I used the solution?

I have been using G Suite Enterprise for approximately two years.

What other advice do I have?

They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.