G Suite Enterprise Archived Reviews (More than two years old)

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Real User
content writing manager at Self-employed
Jun 03 2018

What is most valuable?

Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online.

How has it helped my organization?

All-in-one package for our business needs. A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online.

What needs improvement?

I need more integration features in both Google Apps for Business and Skype for Business. There are certain office productivity features which need to be integrated in them. Also, if possible, some more useful features could be added, and… more»

What's my experience with pricing, setup cost, and licensing?

We receive value for the price that we pay.

What other advice do I have?

A great innovation from one of the best tech leaders in the industry.
Lovelli Fuad
Real User
Software Tester at a tech consulting company with 11-50 employees
May 04 2018

What is most valuable?

Since my goal was to extend my analysis, I found the additional Drive and Gmail storage to be very valuable. Next is the interroperability with Microsoft Outlook, which is… more»

How has it helped my organization?

I have no nonprofit organization, so it has not improved anything. However, the extra space in Drive is a potential improvement in user experience because most of the… more»

What needs improvement?

The Outlook integration or plug-in for current outlook clients is a huge area for improvement. Calendar, contact, all that can be synched needs to be managed too.

What's my experience with pricing, setup cost, and licensing?

The average day-to-day cost is a little bit extra storage capacity for the browsing on my smartphone, which I normally don't use for the specific tasks.

Which solution did I use previously and why did I switch?

No, I did not use a different solution.

What other advice do I have?

I think the on-boarding could be made more efficient, but that doesn't mean more time.

Which other solutions did I evaluate?

I looked at cloud.google.com, and then I also took another look at blog hosting that provides email and website hosting.
Learn what your peers think about G Suite Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2020.
430,905 professionals have used our research since 2012.
Consultant
Consultant at a tech services company
Feb 06 2018

What is most valuable?

* Great mail client with fast search and a lot of storage. * Drive storage makes it easy to share documents and collaborate with co-workers and others outside the organisation. * Google forms are… more»

How has it helped my organization?

* Fast to set up and easy to use for most users. * Mail and drive work well on mobile. * Good performance, even on relatively slow connections; no local apps required. * Users can work anywhere with… more»

What needs improvement?

Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations.

What's my experience with pricing, setup cost, and licensing?

G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications… more»

What other advice do I have?

G Suite can be an excellent solution for many organisations, but there are several factors to consider before implementing any cloud-based solutions. It is best to get expert advice before committing… more»

Which other solutions did I evaluate?

G Suite competes with Microsoft Office 365 and the Zoho suite of applications, which provides solutions for virtually all business activities including Sales, Marketing, HR/Recruiting, Accounts… more»
PunitThakkar
Real User
CEO at Shivaami Cloud Services Pvt. Ltd.
Feb 28 2016

What do you think of G Suite Enterprise?

Valuable Features

Gmail Docs Hangout Calendar

Improvements to My Organization

Weekly meetings through Hangout across the branches Common Files shared among users

Room for Improvement

It needs better Enterprise controls.

Use of Solution

We've used it for seven years.

Deployment Issues

Mainly migration issues from IBM Notes.

Stability Issues

There were no issues with the stability.

Scalability Issues

We've had no issues scaling it.

Customer Service and Technical Support

Customer Service: It's good. Technical Support: It's good.

Initial Setup

It's very straightforward.

Implementation Team

We did it in-house.

ROI

It's justifiable.

Pricing, Setup Cost and Licensing

The price is attractive as India enjoys a special price.

Other Solutions

Consultant
Deployment Engineer at a tech services company with 1,001-5,000 employees
Dec 30 2015

What do you think of G Suite Enterprise?

Pros: Work on any device, with same functionality and view. True real-time collaboration. Integrated domain. Perfect for Small Business. Excellent value for money. Deployment simple and straightforward. Support is good, plenty of good forums, KBs, how to videos also. Cons: Requires internet connection. Functionality little limited, compared to offline standard competitor apps, but this is getting better. I considered Office 365, including using trial, but it lacks the flexibility and still requires purchase of local licences. Not as scalable, due to need to change from base plan to whole different plan but without migration path. GApps is totally scalable and flexible.
Fredy Aliaga
Real User
Infrastructure Expert at Independent Consultant
Aug 26 2015

What do you think of G Suite Enterprise?

Valuable Features:

Standard and custom design pages Easy maintenance APIs Videos Other Google services

Improvements to My Organization:

It helps us to design and development our company intranet. It also allows us to manage technical activities and to develop e-learning applications.
Consultant
Independent Consultant at a tech consulting company with 51-200 employees
Apr 27 2015

What is most valuable?

* Very easy to administer * Most users find it easy to use * It's free for many non profit organizations

How has it helped my organization?

It was much easier and cheaper for us than most email solutions as we didn’t have to worry about anything except setting up users.

What needs improvement?

People who are used to Outlook hate it but I’m not really sure what should be improved, as that is feedback that I got. I would love to see threading handled in a more… more»

What's my experience with pricing, setup cost, and licensing?

It was almost zero as we paid nothing for the licenses, and the setup cost was only a few hours of our time.

Which solution did I use previously and why did I switch?

Google Apps was the only email solution we used.

What other advice do I have?

If switching, practice with one unimportant mailbox first. If you’re starting afresh, just follow the instructions.

Which other solutions did I evaluate?

No we didn't as we were looking for a free and lightweight option, and Google Apps satisfied both.
Lovelli Fuad
Real User
Software Tester at a tech consulting company with 11-50 employees
Jun 07 2014

What do you think of G Suite Enterprise?

Google Apps for Business is actually pretty useful. It opens doors to new possibilities and allows you to make immediate decisions related to the needs of your business apps. I have been using Google for a while, and only lately have I begun learning more on how to integrate what I already am working on with the features of Google Drive, Google Public Data Explorer and Google Analytics.  I used it with mobile in 2013 for a few months, and it was really quick to set up. I just had to spend about a month learning the new features and then decided that perhaps I would be better off starting out with the three other apps mentioned above. 
Vendor
CEO with 51-200 employees
Apr 28 2013

What do you think of G Suite Enterprise?

Valuable Features:

Great for collaboration. Google spreadsheets can pull data directly from a big data database, enabling sharing across an enterprise.

Room for Improvement:

Fairly frequent performance problems.
Vendor
Technical Architect at a tech company with 1,001-5,000 employees
Apr 25 2013

What do you think of G Suite Enterprise?

Google apps for business provides a complete suite of services for business email, messaging and collaboration. Kudos.
Consultant
Director of IT at a tech services company with 51-200 employees
Feb 04 2013

What is most valuable?

Widespread familiarity - most employees are familiar with the gmail interface and have used drive in some capacity. Drive facilitates great document collaboration and has revision and version tracking built in. Google Groups is a distribution list on steroids - allowing a converstaion history to be saved within the group and not just individual mailboxes so new teammates can have historical conversation context.

What needs improvement?

Integration with traditional e-mail clients (outlook) is not there. Huge learning curve and wasted time trying to make calendar sync seamless for end users. Google chat is nice for a quick IM, but not nearly as robust as a Lync or Skype (and thus many people use personal Skype accounts for business conversations, calls and screen shares).
Vendor
Partner at a tech company with 51-200 employees
Jul 24 2012

What do you think of G Suite Enterprise?

Valuable Features:

IMAP works very well from all environments. Service is dependable and inexpensive

Room for Improvement:

Gmail interface should be advertisement free. Web interface should also be enhanced to be more user-friendly.
Vendor
Marketing at a marketing services firm with 51-200 employees
Jul 17 2012

What is most valuable?

The ease of using Gmail for business was the main reason we switched to the service from other web based email. Training a new employee on gmail is unquestionably easier than training someone on many traditional email services. The service is free for small businesses with under 10 people and very economical for every tier above that, that I've researched. There are also discounts for education, &amp… more»

What needs improvement?

Because it's all run by a single source, all of your services will be affected by google server outages. I have had more than a few outages here-or-there, which certainly affected my productivity, but these were resolved within an hour. The free service comes with 25GB of storage, which is a lot for some, but certainly designers who E-mail large files might use up the space quickly.

What other advice do I have?

Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work.
Vendor
VP of Development at a marketing services firm with 51-200 employees
Jun 26 2012

What is most valuable?

- Gmail for business is extremely scalable and affordable. - The 'Groups' option works beautifully for having one email that is delivered to multiple users. - Integrates very easily into Outlook and mobile devices and having access to anytime, you have internet via their online option which is convenient.

What needs improvement?

- I sometimes am logged out randomly from my account and it's a pain to have to log in again. - I've had some issues with email messages loading too slowly, but it is typically resolved after a refresh.

What other advice do I have?

We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies.

What is G Suite Enterprise?

Google Apps for Business is a cloud-based productivity suite which connects team members, allowing all users to work no matter where they are, using any device. Setup of Google Apps for Business is straightforward, and is simple to use and manage.

A big benefit of Google Apps for Business is that all products can be accessed using one Google log-in for each user, so only a single account set-up per user is required.

Also known as
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
G Suite Enterprise customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.