GajShield Next Generation Firewall could improve the flow of the settings. If somebody's using a Cisco firewall or any other brand and they want to use GajShield Next Generation Firewall the platform's UI is a bit different. If it was more similar to the others it would be better.

Sometimes, we have to use SD-WAN support for the solution, which can be improved by adapting some features that will help our approach to network services. The solution can adapt some of the tools where we, as network engineers, can adjust to the changing application needs. Also, the solution can provide us with multiple support, allowing us to create a network segment.

The solution’s technical support could be improved.

A major issue at the time of deployment was with HA. We've just been exploring the HA part and VPN. There are also VPN issues in another project. So, there can be room for improvement in ease of usage of the product. 

Another area of improvement is support. 

GajShield can improve SD-WAN compatibility at an enterprise cloud or DLP level. If the servers have DLP content, it will be better.

Moreover, there is room for improvement in the support. We have faced some issues and bugs and could not stabilize the solution. Moreover, overall performance is 80% stable, but 20% is not.

My clients who use the product have never faced any downtime while using the solution.

We face issues with some configuration parts that we don't understand in the solution, and sometimes we face issues with the VPN connection. In the aforementioned scenarios, the product's support team helps our company.

Configuration and upgradation parts are difficult in the solution and need to be improved. Sometimes we are required to upgrade the firmware, and configuration is required to update the firmware, for which the support team helps and guides us so that we don't have to call them the next time we face a similar scenario.

In the future, GajShield needs to start looking into the pricing aspect whenever there are renewals of all their software. Functionality-wise, GajShield is the same as Cisco and other products. It would be great if GajShield could integrate itself with the cloud as well as a mobile app so that we can manage it sometimes from the mobile if we have small things to do.

The firewall configuration and administration screens could use some improvement. 

I think the UI screen has to be a lot simpler and smarter for firewall administration. They should also build a smarter alert mechanism in case of any unauthorized access. Basic alerts are there, but I think they could be better. First and foremost is the UI configuration screen. Some screens are good, and some screens are not that good. The UI for the administration of the firewall needs a lot of work.

GajShield Next Generation Firewall would be improved with the addition of a load-balancing feature.