Genesys PureConnect Overview
What is Genesys PureConnect?
Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.
Genesys PureConnect is also known as Interactive Intelligence Customer Interaction Center, CIC.
Genesys PureConnect Customers
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Genesys PureConnect Video