Germain Archived Reviews (More than two years old)

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Jason M
Real User
Principal Application Architect at a transportation company with 10,001+ employees
Dec 07 2016

What is most valuable?

Germain APM provides an accurate view into the user experience for our Siebel Open UI users as well as transaction times within our Java applications. Additionally, it allows our technical teams the ability to quickly deep dive from the… more»

How has it helped my organization?

Before Germain, we were reactive to users reporting issues with slow performance. Now we can monitor in near-real time their experience, and initiate corrective actions much more quickly. For example, when a network switch exceeded… more»

What needs improvement?

Because Germain APM is capable of collecting and parsing data points from many areas (O/S, database, application logs, browser clicks, network devices, etc.) one can quickly overwhelm their Germain infrastructure. This is not so much an… more»

Which solution did I use previously and why did I switch?

Another team used Oracle OEM + RUEI but Germain has not only Siebel plug-ins (which perform much better than the Oracle tools) but also visibility into Java applications.

What other advice do I have?

Germain APM is an excellent tool for monitoring not only Siebel Open UI directly but also providing insight into the entire stack by correlating data points from hardware, software, operating systems, and browsers. With this platform, we… more»

What is Germain?

Germain is a small yet growing organization with a number of large customers (eBay, American Airlines, Nestle, Pepsi, Tele2, etc) leveraging Germain’s two software technologies: Germain APM(Application Performance Monitoring software, Real-time, 24x7, Big Data) and Germain CRT(Automated Code/Object Performance review software). Germain is 100% focused on building software technologies intended to help IT organizations proactively understand and improve the performance of their Business Applications (CRM, ERP, eCommerce, HR, Supply Chain, Business Intelligence) and underlying infrastructure. Germain APM helps Application Administrators proactively monitor Real User Experience, End-to-end Application Performance, Network, Database, Operating System performance and more. Germain CRT helps Application Developers detect bad Code/Objects that are known to cause performance issues. In 2006, Germain built a Performance Monitoring software for Siebel CRM; In 2014, Germain launched a brand new germain APM, end-to-end, real-time, big data and able to monitor performance of any Applications (custom apps built in java, .net and packaged applications like salesforce.com, WordPress site, oracle application and databases, Microsoft application and databases, etc). more info on: germainAPM.com
Germain customers
American Airlines, eBay, Pepsi, Nestle, Tata Sky, Siemens, Allan Gray, Tele2, Tinkoff Bank, etc
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