GFI FaxMaker Pros and Cons

GFI FaxMaker Pros

Michael Livingston
IT Director at Thomas George Associates Ltd
We use it so that it does create an email connection to the LAN and then it returns a message via email, to the user who sent it, with a followup as to whether it was successful or not. We're able to send faxes from all the PCs in our environment.
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Herbert Haug
Systems Administrator at a manufacturing company with 501-1,000 employees
The reporting is getting a bit better, as you can see what is coming though the line. We can now use the browser to get reports with the latest update. I also have information from up to four years ago regarding the fax statistics.
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Ralf Werner
IT Professional / Team Leader at Aos Stahl GmbH und Co Kg
Since any of our employees can sign in to FaxMaker from anywhere around the world, if they have the software on their computer, they pretty much take their fax machine with them. It's very mobile.
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Learn what your peers think about GFI FaxMaker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
442,141 professionals have used our research since 2012.
Axel Wittich
Manager of IT and Operations at B E S T Fluidsysteme GmbH
It is rather stable, and we need a stable solution to get faxes into our document management system. You just use it and don't have to fool around with it.
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Chuck Schurman
Help Desk Supervisor at a construction company with 201-500 employees
It lets us continue using fax without having to keep POTS lines in place. We've been able to get rid of POTS lines altogether and all we have is internet connections and phone lines.
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reviewer1346610
Senior Network Administrator at a tech vendor with 11-50 employees
The initial setup is not complex; it is clear and uncomplicated. If you can install software, then you can install FaxMaker.
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GFI FaxMaker Cons

Michael Livingston
IT Director at Thomas George Associates Ltd
One of the issues we have — and I'm not sure it's the product; I tend to believe it's usually the end-user that we're sending to — is that a lot of times we cannot connect. I'm not sure if it's a speed issue, whether we're sending too fast, whether it has something to do with their receiving, or whether it's an internet issue. But we experience about a 10 to 12 percent failure rate with faxes, where we have to fax again.
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Herbert Haug
Systems Administrator at a manufacturing company with 501-1,000 employees
I would like to see in the GFI FaxMaker console where the fax came from or was sent. Right now, I can only investigate the log file, make a record from it, and search by Excel when there was a fax.
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Ralf Werner
IT Professional / Team Leader at Aos Stahl GmbH und Co Kg
It would be nice if the server provided a self-deploying package, as an MSI. Maybe the updated versions have it, but if you are connecting to a new machine and you want FaxMaker installed on it, you would just connect the server and it would do a push-install. That would be nice.
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Learn what your peers think about GFI FaxMaker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
442,141 professionals have used our research since 2012.
Axel Wittich
Manager of IT and Operations at B E S T Fluidsysteme GmbH
This is used as a legacy system. I don't think there will be that many faxes going forward. On the other side of the chain (with invoices), we have a postage stamp machine that has a similar career. Basically, everything is not online, as nobody receives faxes anymore.
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Chuck Schurman
Help Desk Supervisor at a construction company with 201-500 employees
It was a little rough in the beginning when we first deployed it. It would just stop working and we'd have to restart the server. It didn't throw an error; it just wouldn't work... Better error reporting would be an improvement that I would like to see.
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reviewer1346610
Senior Network Administrator at a tech vendor with 11-50 employees
It is usable only with a local system. When everything is in the cloud, nobody uses it.
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Learn what your peers think about GFI FaxMaker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
442,141 professionals have used our research since 2012.