Google Cloud Room for Improvement

reviewer1002609
Product Manager - SaaS at a tech services company with 51-200 employees
It is difficult to say what should be improved because, obviously, they have made some major improvements in the organization of how you do things — such as the way you set up a server. Google has made a lot of effort to try and catch up to the competition in the area of ease-of-use because that would have been my one complaint: that you have got to be quite technical to understand some of the ways that things are done. Azure and Heroku are number one in ease-of-use and they make it very easy. Google has done a lot of work to alleviate that objection and to catch up with Heroku and Azure. But the people that have the most to say about the ease-of-use would be the guys using it. For the developers we have, they like the power and the control that Google gives them. So I can not actually answer what exactly has to improve for developers to be more satisfied at this point because they seem quite satisfied with it already. I do not get any complaints from the guys. They are the ones using it every day and I do not use it on a daily basis so I really can not comment in that sense. I could say that it can be easier to use for people that do not have the same level of technical skills, but even that has improved a lot with their upgrade to the user documentation. View full review »
Ruven Naidoo
Senior Software Developer Team Lead at Dilowa
The analytics could be improved. I need to be able to give them to the client. It is there, but you have to go to Google Cloud to see it. I want it added as a service so I can add it to the client-side and make it easily sharable with my clients. The management side for the database needs some work. Currently, you do everything from the app. It would be nice to have an interface where you can go in and maintain data and deal with records and do something online. Also the ability to migrate the database should be a bit easier. You can't just copy a database and make another duplicate. You have to do all that bit manually. View full review »
reviewer1395333
Senior Solutions Expert at a comms service provider with 10,001+ employees
Every once in a while I have trouble accessing it, but I don't know if that's a function of the Cloud, the way the Cloud is set up, or it's just something on my browser. Stability could be improved in terms of the Cloud in general administration. It's frustrating when companies have to deal with Cloud Administration. Change configuration management is an issue. I can envision customer companies that are Cloud-enabled where their biggest problem is having to keep up with the changes and managing it. The API is constantly evolving. IP addresses are constantly changing and it's hard to keep up with all of those changes. Typically it is being administered through IT organizations, although they have no visibility. If you engage in a security solution through a cloud provider, you have no view, it's all faith, trust, and hope. How do you reconcile the two, to provide the visibility, do it seamlessly, and make it easy to use? If they could include a popup section where all of the new updates are. That would be helpful. I don't have the experience or intelligence to know what it is that they are showing, or where I can get that I might need, which would make a feature like this important. It would like it if upon starting the browser, it tells you that it is out of date and asks if you would like to update. That would lead customers to take the optimal path as opposed to having to figure it out themselves. View full review »
Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
442,764 professionals have used our research since 2012.
reviewer1438053
CTO at a healthcare company with 11-50 employees
Monitoring and usage reporting could be improved. For example, they don't provide the CPU primary memory usage report. They do provide a CPU usage report, but not the memory. This is something that is critical for people interested in monitoring because if you are burdening the machine then you want the option of providing more RAM. There is no graph or monitoring in the console; if it is there then I haven't found it, so it is something that takes extra time to figure out. Google does not provide free support and at the least, email support should be available. I am not asking for free chat or telephone support, but given that we are paying to use the machine, email support should be included. The alerts are somewhat cryptic and do not say much about what is going on. View full review »
MinSung Kyung
Director at In-Soft
I think Google Cloud could provide more services. View full review »
Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
442,764 professionals have used our research since 2012.