Google Hangouts Room for Improvement
Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams. The aforementioned area can be considered for improvement in the product.
The solution completely fulfills our needs. We don’t have any complaints.
View full review »PK
PIYUSH Kulshreshtha
Faculty at NSUT
Earlier, I think there were some plug-ins for attendance and all, but that's one part that is missing. I believe if you have a license, you might get that. Also, I think the version that I'm using doesn't allow recording. I guess it's more of a licensing issue than anything else, and it needs to be improved. Attendance could be one issue since it is one feature that can be provided and can be useful.
View full review »Buyer's Guide
Google Hangouts
March 2024
Learn what your peers think about Google Hangouts. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
Google Hangouts should add a feature to show how someone connects, such as via a laptop or phone. If you know if someone is using a laptop you can ask them to share their screen.
Although it is possible to adjust video resolutions in Google Hangouts, the available options are limited to low resolutions, such as 360p or 480p. It would be beneficial to have additional options for higher quality, particularly for those with high-speed internet connections who could benefit from enhanced video quality.
I have faced some technical issues where I could not join a meeting, a meeting ended abruptly, or I was in a meeting room but the host could not see I was there. There was some issue in the cloud.
View full review »It would be ideal if they could include in the offering a virtual whiteboard for users when they are running meetings.
We'd like to have remote control so that if I share my screen, others can use it and manipulate it.
View full review »GC
Gonzalo Cuatrecasas
CIO at OCA Global
There is a significant problem with performance when you have a poor connection. In these cases, it does not do a very good job of stopping the video automatically. The algorithm should be improved to automatically deal with poor connections in a better way.
In the future, we would like to have support for multiple speakers at the same time.
We would like to have a registry of attendance created automatically to show us who is in the session.
View full review »I actually prefer Google Hangouts compared to Microsoft Teams.
The user interface is an area with shortcomings and needs improvement.
In the next release, I would like to see call recording made available.
View full review »There could be more precise instructions for beginners using the solution. Presently, it takes time for them to log in to the meeting.
View full review »An area of improvement could be to make it more user-friendly.
An additional feature that I would like to be included in the next release is a recording feature.
View full review »The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants. The solution can improve by adding the ability to split the participant screens into multiple monitors.
Other solutions such as Zoom can facilitate a presentation and easily separate participants. In the future, we can save the record, edit it, and maximize the screen for better understanding. If necessary, we can also show the participants' screens. I would like this ability to be added to Google.
View full review »The UI has room for improvement. I have a hard time navigating through the features.
View full review »I haven't used Google Meet in a few months. The product doesn't offer the option to upload or send files to others. While the product does provide the option to text, it could be even more useful if it offered the ability to share pictures, such as screenshots, with individuals who are not connected with you through phone or social media.
At that point in time when we were studying, we, as students, needed the ability to upload files, especially to send answers to our teachers' questions. Instead of typing the answers, it would have been good if we could upload pictures or screenshots.
View full review »We'd like the solution to have better file sharing in the product.
You only get 60 minutes of video conferencing.
If you want to record a meeting, you can't do that in the standard version.
It is not extremely stable.
View full review »The solution can be improved by including a larger library of video filters and adding custom filters.
Support could be a bit faster.
View full review »There is no recording feature in Google Meet. Zoom has a recording feature and we use it for any calls that require recording.
View full review »SM
Somnath Mukherjee
IT Consultant at VCosmos
One area where I see room for improvement in Google Hangout is the voice quality during meetings. Compared to Microsoft Teams, I find the voice quality to be somewhat lacking.
MO
reviewer2219163
User Happiness Manager at a recruiting/HR firm with 501-1,000 employees
Let me compare it with Zoom. Google Hangouts can't handle a large number of people. It has a limit of around 900 participants. Zoom also has limitations. So, there is room for improvement.
Another area of improvement is icons. I believe they could enhance the icon selection feature. It would be great to have more options for icons like Zoom does. It's not necessarily a critical improvement, but it would add a nice touch and provide users with more customization options.
Google Meet should extend the time limit for a meeting from five minutes to at least thirty-five minutes. I may be mistaken, but it seems like an appropriate duration for your average meeting.
Additionally, when joining a call on Google Meet, it would be helpful to know how many participants are already in the call before joining. This feature is available in Zoom, and I find it quite useful. I prefer Zoom and appreciate the ability to immediately join a call without having to wait for an invitation. It's convenient to know how many participants are already on the call before joining.
View full review »Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account.
View full review »Google Hangouts is pretty good as it is, so there's nothing I would like to change about it.
I would like for the platform to have a call recording feature in the free version.
View full review »PB
Pascal Burume
IT consultant at Secoptrial
Collaboration in Google Hangouts has room for improvement compared to Microsoft Teams. On Microsoft Teams, you can share a document directly and work on that document all at once, in real-time, with other team members, which isn't the case with Google Hangouts. However, Google suite has Google Docs, which has a similar feature, but I haven't experimented yet.
View full review »Overall, it is a good platform. there isn't really anything lacking.
We've noticed the product works better in Chrome and doesn't work as well in Safari browsers. They should work on improving their performance there.
View full review »The scalability has room for improvement.
View full review »It would be great if this solution could be added to smart TVs. We would also like the ability to broadcast to a YouTube channel when having a meeting or session using this solution.
AS
reviewer1909341
AVP, Automation Center of Excellence Head at a financial services firm with 501-1,000 employees
Google Hangouts has breakout rooms now, but not as extensive as Zoom, so that's one area for improvement.
I mentioned that I like the Google Hangouts captioning feature, but that could be improved. For example, importing Filipino-English captions here in the Philippines would be great.
I want to add a Zoom feature in Google Hangouts, where multiple people can interact with what's shown on the screen and draw and put shapes, for example.
View full review »They should increase the platform's session time beyond an hour.
View full review »The solution could integrate more automation into the product.
View full review »BT
reviewer1254288
IT Manager at a transportation company with 501-1,000 employees
The way it works with anonymous users should be improved. That could be strengthened to let anonymous users do more.
If we could get the person that we call that doesn't have a Gmail account and to screen share would be helpful. There have been times when I actually wanted to do remote control through Google and that would be really helpful too. That would help support a lot too.
View full review »FA
Florent ADODO
IT Assistant at Hotel 2 Fevrier
We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly. I would like for Hangouts to have a professional cloud service in which people will be able to connect the device up to and need not to go through another competitor. I'd rather just use one single service.
View full review »SH
Sami Hussain
Structural Engineering at Tahaluf
It would be better to have a feature for recording the meetings in Google Hangouts. I don't know if there is a feature in the basic version of Google Hangouts that allows for the recording of meetings, but I know that it is possible in Zoom. I think the advanced version or the licensed version of Google Hangouts may allow for the recording of meetings, but I have not explored it. Having a recording feature for the basic version of the tool would be helpful, as it is the only shortcoming of the product.
View full review »WS
reviewer936699
CEO at a energy/utilities company with 11-50 employees
An additional feature I'd like to see in Google Hangouts is more of a personal preference, e.g. it's not a pain point. There may be little differences in the way virtual backgrounds are handled, but it's no big deal.
Google Meet could be more secure.
View full review »The solution can be improved by integrating other tools such as Microsoft Teams to make calls with different servers because many of our customers wouldn't have to change their tools to attend meetings. Additionally, the next release could include viewing the main screen and zooming in and out during a presentation on the desktop version.
View full review »JK
JinyongKim
Presales engineer at Goodus
The call reliability could improve in Google Hangouts.
View full review »There is no delete option for messages which could be an added feature in a future release.
View full review »SG
Shubham Golghate
Product Manager at a tech services company with 1,001-5,000 employees
Connectivity and voice clarity is good. If I had to rate it out of ten, I would give it an eight. However, there were times when I used Google Hangouts on my phone and the voice quality was bad.
The back button functionality needs to be improved. When you hit the back button, you get out of the meeting. What should happen if you are in a meeting and you press the back button is that you would still be in the meeting but you would be able to see the other available features of your phone or use other apps. With Zoom, you are able to do those things.
They don't have a way to schedule a meeting as you with other solutions. If you compare it to Zoom, in that product you can schedule a meeting and send a link to others. The option it provides is to start a meeting then to invite or add. If you don't know their Gmail address then you can't invite them to join.
Google Hangouts restricts you to those with a Gmail account.
It's not easy to share. If you are with Zoom there is not share or deny, you send a link and they will be able to join you. It's made to be simple.
Once Google Hangouts is launched you are able to start meetings. Your contacts are all listed but only Google Hangouts contacts are available. If someone does not have Google Hangouts then there is no way to invite them to the meetings.
The UI is good, but the transaction needs improvement. The flow from jumping from one screen to another is a bit complicated.
View full review »CN
reviewer1294218
Senior Cloud Architect and Team Lead at a computer software company with 10,001+ employees
Google Hangouts is not as feature-rich as Slack, but it's sufficient.
I'd like to see more features in this tool in the next release. What they need to do is add more features.
View full review »KD
reviewer1374795
Testing Center of Excellence - Head at a tech services company with 1,001-5,000 employees
I would like to see support for showing virtual backgrounds.
A better resolution that is capable of showing hi-resolution videos would be useful.
The capability of transferring files through chat, other than just images and videos, would be useful. There are some workarounds for it, but they are not as robust as the other features. Most other messenger allows you to send files through chat.
View full review »MH
Mubashar Hanif
Network Administrator at Lahore Garrison university
There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc.
Another feature I want to add is a meeting date to schedule meetings or if I want a meeting after two days, I would like to have a reminder and a note.
View full review »HB
reviewer1655226
Network & Security Administrator at a logistics company with 501-1,000 employees
The improvement needs to be done as per customer requirements.
View full review »SS
reviewer968541
Senior Business Development Manager at a computer software company with 501-1,000 employees
It is not as stable. They can improve its stability.
View full review »GJ
reviewer1324719
PAM Architect at a tech services company with 11-50 employees
Hangouts will go the way of the Dodo. Google will not have two identical chat platforms. Google Chat is always a winner because it is compatible with my device. Google Hangouts, however, was not. Google Hangouts is a browser-based application.
View full review »CT
reviewer1727343
CFO at a maritime company with 201-500 employees
Google Hangouts could work on making the service better for slow connections.
View full review »ME
reviewer1256787
Technical Lead at a tech services company with 10,001+ employees
I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing. This would be great.
Having an option for participants to ask questions, like a "raise hand" feature, would be helpful because as it is now, they have to send a message and I have to watch for it. The message might be private for me or sent to the entire group but either way, I have to watch the list of participants all of the time for these messages.
View full review »MM
Mahathir Mohiuddin
Senior Executive at Divine IT Limited
I'm not completely happy with the message options in Hangouts because for now it's only possible to send pictures, which is unfortunate because I would also like to be able to send documents and other things. I also think that because we've all become very used to using WhatsApp and Facebook Messenger, I think they could also include a reply option.
I sometimes find that the topic that I want to speak to a particular person about, or the topic that we spoke about gets lost among all the words. A reply button would enable me to physically save certain information.
View full review »BN
Ben Ndunda
IT Support at a financial services firm with 501-1,000 employees
The solution can improve by having more integration with different platforms.
View full review »PC
reviewer2136645
English Teacher at a tech services company with 51-200 employees
As someone who is not very familiar with technology, I find it acceptable. I prefer to wait and see what they will come up with in the future.
However, I notice that they keep introducing new features that are better than the previous ones.
AW
reviewer1798149
Legal Associate at a legal firm with 11-50 employees
The security should be improved. They could be better at it. Maybe they should offer more security features.
View full review »OH
Olsen Hsieh
Technical Consultant at a tech services company with 1-10 employees
I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting.
Support for recording meetings would be helpful.
View full review »Buyer's Guide
Google Hangouts
March 2024
Learn what your peers think about Google Hangouts. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.