GoToMeeting Customer Service and Technical Support

Paul Singh
Manager ICT at a local government with 501-1,000 employees
I don't remember ever contacting technical support. We probably did when we initially bought it. It was very simple to configure, nothing complicated about it. It's all online-based. We add all of the users and send them a link. View full review »
reviewer1194327
Senior Program Manager at a consultancy with 51-200 employees
I have not been in contact with technical support. View full review »
Jean-Marc ANDRE
Owner at UNIWAN.BE SPRL
I haven't been in touch with technical support yet. View full review »
Find out what your peers are saying about LogMeIn, Microsoft, TeamViewer and others in Virtual Meetings. Updated: June 2020.
426,653 professionals have used our research since 2012.
AbdAllah Marrouche
IT Manager at Capital Guidance
It is difficult to reach the people at GoToMeeting, even if you're trying to reach somebody in sales. I find this strange because they have an amazing product, but you would expect to have trouble reaching a company when it is the opposite. View full review »
reviewer1345305
Director - Global Delivery at a tech services company with 201-500 employees
I have never been in contact with technical support. View full review »
EddyRosolen
Network Manager at a tech services company with 51-200 employees
We haven't contacted their support. View full review »
Neha_Bagmar
Manager Service Delivery at a tech company
It hasn't been required to contact their technical support. The issues we had weren't related to the features, rather it would hang and we would reset it and it would work. View full review »
Find out what your peers are saying about LogMeIn, Microsoft, TeamViewer and others in Virtual Meetings. Updated: June 2020.
426,653 professionals have used our research since 2012.