GoToMeeting Stability

Steve Abshire - PeerSpot reviewer
Information Systems Specialist III at a university with 10,001+ employees

I thought GoToMeeting was highly stable. We seldom had issues with downtime, and planned maintenance was sporadic. We have a third-party IP group that handles a lot of the backend stuff, and we tried to make some adjustments to improve the stability, but we found out that the service provider was having problems.

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Gavin Tomlins - PeerSpot reviewer
Chief Information Officer at a pharma/biotech company with 11-50 employees

The stability is average. It appears to strain at point of presence. We found the throughput and connections to be somewhat less than desirable. We carried out a 6-month study on how much it costs the organization in terms of downtime, disconnections, and slowness. It wasn't good. 

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MR
Strategic Sourcing Director at a tech services company with 5,001-10,000 employees

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze.

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Buyer's Guide
Virtual Meetings
April 2024
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Jacky Hood - PeerSpot reviewer
CEO at FieldDay Solutions, Inc.

I have AT&T as my ISP. Only when I went to the new version of GTM, and it would crash my AT&T. The interesting thing was, even though I was the host, the meeting went on without me. 

I was running the new version for a couple of meetings that had to have lots of cameras and it would crash my AT&T. My AT&T never crashes, so this was really unusual. Then I'd get back on, and I'd find out everybody was still meeting without me, which was kind of cool. I don't know how they make that happen, that the host can be off and yet the meeting can continue, but that's the case.

When the pandemic first started, GoToMeeting offered free subscriptions, and then they got overwhelmed with new customers. Due to that, they were down for about a day. The archives didn't work for a few days. Since then it's been very stable. I don't know what they did. They must have bought some more servers or something, however, it's been very stable since that one day of the outage.

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RK
Director, Information Technology at a financial services firm with 51-200 employees

GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure.

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Mariana Martins - PeerSpot reviewer
Accounts executive at FCBrasil

We have found this to be a reasonably stable solution during our time using it.

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AM
IT Manager at Capital Guidance

I haven't experienced any problems in terms of stability.

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RA
General Manager at a comms service provider with 51-200 employees

Overall, this is a stable solution and I have not experienced much in the way of glitches. Normally, we use GoToMeeting for having meetings once or twice per month.

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PS
Manager ICT at a local government with 501-1,000 employees

I have had no issues. Unless there have been ISP issues, apart from that we never had any issues. We used to connect with overseas vendors, partners, clients.

Apart from when we only had a link outage or anything to do with the link issue. But otherwise, GoToMeeting is an awesome product. 

We don't have any issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.

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GG
Senior Program Manager at a consultancy with 1-10 employees

It is a stable solution.

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KB
Team Leader Presales at a comms service provider with 51-200 employees

Stability and performance have been good. There are no bugs or glitches. it doesn't crash or freeze.

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GJ
Director - Global Delivery at a tech services company with 201-500 employees

We use GoToMeeting regularly, perhaps twice a week, and it is very much a stable product.

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SR
Lead Analyst at a tech services company with 1-10 employees

The solution worked fine. We never had any problems. The stability is very good and it is reliable.

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ER
Network Manager at a tech services company with 51-200 employees

It is stable. 

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JA
Owner at UNIWAN.BE SPRL

The software is stable but I think the performance is not the best on the market. I was in a meeting yesterday and it kept on freezing. I don't think it was due to the software. It was more due to the infrastructure of GoToMeeting. We missed some parts of the discussion during the meeting.

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GH
Member Data Security Council of India at Sysnet Global Technologies

It is not so stable. 

They're trying to bring in too many things and make it look really complex. For the common, simple new user, it's not that easy to use, like Zoom.

I use Zoom, mainly for other meetings. I feel that Zoom is a better product. It works much better on mobile than desktops or laptops.

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it_user4230 - PeerSpot reviewer
VP of Product at a legal firm with 51-200 employees

Generally, the online portion of meetings has been quite stable and doesn't lag.

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NB
Manager Service Delivery at a tech company

We have had issues with stability.

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it_user620046 - PeerSpot reviewer
Principal Engineer III with 11-50 employees

There are stability issues.

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Buyer's Guide
Virtual Meetings
April 2024
Find out what your peers are saying about LogMeIn, Microsoft, TeamViewer and others in Virtual Meetings. Updated: April 2024.
768,246 professionals have used our research since 2012.