We did the setup ourselves and there were challenges, particularly when using a webinar platform to demo a product or plugin. I think there's a lack of communication with customers because I wasn't aware that we could access support. Trying to patch all that together with a cell phone call-in was a little tricky. Our technical team was able to figure it out and I was very grateful that we had that kind of support and tech-savviness to enable that. In a smaller company without those resources, it might have been quite challenging.

The initial setup was extremely easy and extremely straightforward. In fact, the first time they set it up, there is an icon at the bottom of the screen where if you click, there are three modes of training available: 

• They give a training in person or rather online training. And you have to ask for a training time. 
• The second one is documentation 
• The third option is when you can have online training on our own. You can learn the features one by one. I just went through the third option and it was all okay. I mean, about 90% of the features I could do on the first try.

The initial setup is straightforward. 

You just download it.

The initial setup is very straightforward. It is simple and easy.

It only takes a few minutes to deploy. When you first start you simply access your account to schedule your webinar. It will make a difference if you schedule a multi-session, but if it's a single session then it takes less than a minute.

The initial setup is easy.