GoToWebinar Room for Improvement

Senior Faculty Specialist at a training & coaching company with 51-200 employees

The user interface is a little bit complicated and needs to be improved. Not every featureĀ is on display. If you have to give someone training on GoToWebinar, it's always an hour for them to be able to go through the features, whereas with other platforms, everything is on display and easy to see. For example, the question section for an instructor is quite hard to see and difficult for them to keep up with the chat that is happening versus other webinar solutions. A better interface would improve this.

The sharing of cameras is limited to meeting organizers.

Technical support needs to be improved.

The price of this solution could be a little cheaper.

In the future, I would like the option to have a post-session survey on the session, as opposed to only on the event.

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Nitin Kadam
Owner at Future Communications

Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price.

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Telecom Engineer at a tech services company with 501-1,000 employees

GoToWebinar would be improved with the inclusion of support for video endpoints.

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