Grasshopper Reviews

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Real User
Owner Referral Center Manager at a hospitality company with 5,001-10,000 employees
May 14 2017

What is most valuable?

One of the features I enjoy the most is the capability in which you can get a number without having a physical office. Our company works virtually. We each have an extension and voicemail. You do not need new hardware. Just download the app... more»

How has it helped my organization?

It's been great. Having a phone number with a professional voiceover is key to a successful company. This feature of extensions helps us allocate the calls according to the clients' needs. The customer can chose from tech support to... more»

What needs improvement?

An area that needs immediate improvement will be the monthly minutes. This feature of monthly minutes affects when trying to contact new leads, do follow ups and conference calls. You want to have the peace of mind that you can talk to a... more»
Consultant
Facade Consultant at a construction company
Aug 17 2017

What do you think of Grasshopper?

Valuable Features The product gives you a blank canvas in order to create, automate, and solve complex 2D and 3D tasks. • Room for Improvement Interoperability with other programs and inability to file share and collaborate within a team or office. • Use of Solution Three to four years. • Stability Issues The program can crash when solving complex tasks, however overall it is quite stable. • Scalability Issues Yes. Often scripts can become very large and as a result slow, however we have developed our own workflow and plugin to solve this issue (Elefront). • Customer Service and Technical Support Support comes via the Grasshopper website and forum, which is often a good source of information with quick responses to questions that you might have. •...

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What is Grasshopper?

  • Keep your existing number - Maintain your brand
  • Get a toll free or local number - national or local presence
  • Multiple extensions - for everyone on your team
  • Call forwarding to mobile phones - work from anywhere
  • Voicemails transcribed - delivered to your email
  • No new hardware - use your existing phones
  • Send business text messages - from your toll free or local number


Grasshopper customers

360clean, Batchbook, Brimtech, Collabo, Everything Happy, FillASeat, Globalme, HomeStars, MOVE Systems, Municibid, Ocasomedia, Rentity, SkinOwl, SoundBetter, Titan PPC, TeamGantt


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