Gusto Archived Reviews (More than two years old)

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Marketing & Operations Manager at a financial services firm with 51-200 employees
Feb 26 2017

What is most valuable?

I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand. It's similar to any kind of consumer grade app like Square or Uber. Gusto customer service is pretty decent. Previously the services that I would use Gusto for would… more »

How has it helped my organization?

There is more transparency regarding selecting benefits, so we typically use Gusto for payroll and benefits. In that way it's together, so any kind of payroll deduction you make from your insurance scheme can be easily seen and there is no linking from your bank account into it or from other kinds… more »

What needs improvement?

I think the product offering could be a little bit more enhanced. The Gusto scope of customers is typically for young companies which perhaps offer insurance so it helps with the kind of insurance platform, but it's a bit limiting for companies that are growing. So that's one area that I think could… more »

Which other solutions did I evaluate?

The one product that we looked at was Zenefits. I think the Gusto offering was a bit more suited to a company bigger than ours. But Gusto worked for us because of the profile of our company. We have about 20 people, and we're all based in California. We hadn't set up a payroll before, as we went… more »

What is Gusto?

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

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