We are able to integrate global units and have hierarchy-free communication. Teams on multiple sites are able to collaborate on customer projects and internal initiatives.

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Prior to our use of IBM Connections, any internal web info had to go through a help desk process. It was time consuming. And the business owner of that info had no control or say of how that info was displayed or organized.

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The main benefit is ease of use. It is very easy to use.

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The directors of the company no longer use email for communication with each other. Instead, we use the Activity Stream and @mentions to collaborate and interact (plus old-school phone calls and face-to-face meetings).

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It has helped us to lean towards social business, instead of just using emails as a primary mode of communication.

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Collaboration in itself is a positive value.

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It has really changed the way people work:

• File sharing.

• Getting away from shared drives.

• Being able to set up communities for information.

• Being able to empower business units to basically leverage support for their business units, e.g., the HR communities, benefits communities, and those kind of departmental communities; training communities within our organization.

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Connections has assisted our business area with our Knowledge Management
initiative. It provides us with a tool that the staff can use to quickly find the information needed to process their day-to-day tasks and assist our customers. It has also been valuable as a collaboration tool within our area and encourages our reps to participate within the community to ask questions and share their expertise.

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The platform allows in a very easy way to create community and start collaborating. This value has been easily recognized by the users, above all for managing cross-department projects.

Some departments had a latent need of communication inside the company and they are now starting organizing autonomously, managing their own communities, spreading news and launching surveys. Nevertheless, this result was made possible only with a custom application, able to notify specific users punctually. This particular behaviour that is not provided by the platform, being a social platform, is however a basic need for every company, that has the task to inform its employees and be certain about their reception of the most important messages.

The management of technical projects was facilitated by the creation of communities in which the internal customer of the project and technical teams were able to work on the same project together, although not part of the same hierarchical department.

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Important information, like policies, procedures, and corporate templates, has become easy to find and has reduced wasted time and user frustration. Distribution of business reports by sharing them in IBM Connections has not only yielded the obvious result of reduced mail traffic and storage, but also allows users to engage and collaborate more effectively on these reports.

Integration with business functions and processes like internal audits has resulted in better collaboration with external parties (like auditors) and better efficiency in addressing audit findings due to open and transparent collaboration and sharing of documents and feedback (no more missed or lost emails).

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Using IBM Connections, we have embraced the concept of Working Out Loud to more openly discuss and share content.

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Connections, with its file sharing and lightweight document management capabilities, has helped us reduce the volume of email and network file usage.

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The most noticeable improvement was in the communication between the R&D department and the service department, who until now had no communication tools, despite having an email.

Employees from these departments work on different shifts, so the communication between them was difficult. The improvement in the area of cooperation has also been noticed by trade office workers who have easier access to needed and up-to-date documentation such as KRS, NIP, and REGON marketing materials.

The implemented system was very well used by the HR department. They provided training for staff from various companies among the group, set up communities with access only for training participants, where materials from the workshop and additional information was provided.

The system also helped during the setting up of a company in China. Employees engaged from different locations in Poland and China opened a community where they exchanged documentation and had discussions. This tool has certainly improved the opening of the company in China. The documentation was in one place and was available from anywhere in the world.

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It saves a lot of time, includes more people that need to be included and it ensures better quality.

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For me, the benefit is that I have it on my mobile device, because I work a lot on mobile. I've got a lot of different devices and I work in a lot of different locations and most of the times in meetings. For me, it's easy to always be able to reach my files. Everything is on hand all the time.

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• Our project teams create community spaces to share and collaborate around content and artifacts. 
• Network file shares are now a thing of the past. There is no more tyranny of the monolithic, directory hierarchy.

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Going back to its ability to search, I think it is the biggest benefit that you have in your organization, because traditionally organizations tend to keep content in different locations, and what Connections does is, it brings all of that content together and gives you the capability to do full search of that content based on the context that you are looking for.

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Lots!!

Directory of expertise, using communities to connect internal with external parties, merger and acquisition work and most of all - find out things in the company that you did not know where happening!

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This is a great set of tools that is easy to adapt to different teams.

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• The blogs became the main source of information for the organisation and establishing dialogue.
• The forums are the best places to get and provide peer powered support.

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The ease of use has definitely improved the way my organization functions. Just having everything in one location makes work a lot simpler. There are less accounts to remember to log into, so people have to remember less passwords.

With Cloud Connections, having it online, accessing it from the internet, being able to get to it from anywhere without having to be on the network is very handy, too.

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The benefits are, first and foremost, we get to find out exactly what other business units are doing in the company. You work for a company for a long time, but you don't know what everybody else does. You get to find out, "Oh, these are other things that are happening," and it happens in real time. Once someone in a business unit posts something, you get to find out about it if you follow them. Another benefit is that it exposes you to people with other talents and disciplines that are not their normal job function. That's not what they were hired for, but they have that skill set that you can call into play, either as a reference or as a resource.

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The meetings rooms have helped us. It's easier for people to use. It's easier for us to support. They went to the VaaS system on-premise and we didn't have any experience with that. It's just easier to use for us.

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Initially, only our technical team used this product for mainly two purposes - One as file sharing and the other was Communities. However, now our HR team has also started using it, to know more about the employees and their skill levels.

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Marketing has created a community open to all internal employees where it has centralized all marketing content (brochures, presentations, communications).

Compared to the past, now we have a single point of interest where all content is available, and all employees receive a notification when new content is published. In addition, all employees can provide feedback and a personal impression about all shared content.

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For joint ventures, for example, it's easy to merge employees into the same entity group assignment, hierarchy and organization, with mixed rules and the right community and distinct special areas.

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Projects we run within the company are more structured thanks to IBM Connections, our employees have really started to work more openly and projects run within the company are more transparent.

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It increases productivity. One example is using files inside Connections. You don’t have to manually go looking for a file in a folder somewhere. You can search for it with the internal search engine or you can search inside the relevant community.

Connections has a feature named Docs that enables online co-editing of Office documents.

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Our productivity has increased by using IBM Connections. For example, an engineer in Asia used to feel disconnected and missed opportunities to contribute. By using IBM Connections, he was able to have visibility into challenges other engineers had in the US. Our US-based engineer was very pleased when he arrived to the office in the morning and saw some options presented by the engineer in Asia.

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We are an IBM business partner with circa 80 employees in the UK, India, and home workers. I've found that it increases communication between these dispersed people. Also, I find that I can assist others when help has not been asked for or expected by means of seeing other people's interactions. For example, on a number of occasions, sales people have been pitching to customers whom I have dealt with or had conversations with years before. I have been able to add valuable input, because I have been following the sales people, the tags, or the community where the content was discussed.

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For us, at this point, it opens up a door to large broadcasted messages, and larger forms of engagement.

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The whole organization benefits from one of the most important key features of Connections: It provides context to everything either by organizing related information, data and files in communities or by simply adding tags to persons and all kinds of data. Context also means that conversations and discussions happen exactly where they belong and not somewhere else (e-mail, phone, ...).

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It is a good product for making improvements across departments and in communications. People can share knowledge and files, and other people can search and learn.

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Finding expertise becomes so much easier, especially for international companies who reside all over the world.

Certain solutions aren't solely applicable for one country, but often these solutions can be re-applied to other offices as well.

Sharing knowledge on IBM Connections will give you access to tap into all the knowledge that is accessible in your organization across the world. If they find a solution for an issue in the office in Italy, the office in Sweden can reuse that solution by finding that expertise on Connections.

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Sometimes, I've been able to put a face to a name through their profile, connect with people who are other people's connections and find information faster.

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All files managed by my team are generated directly in Connections, initially as personal files but shared with each other. Ultimately, files are moved into the community for reference and so shared with all members of the team.

All technical documentation is written in the wiki, which is now the central point of reference about everything necessary to work, both on the project and knowledge sharing.

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We are trying to save storage costs.

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Helpdesk functionality is now using Forums, so people can ask and answer questions and address issues whenever they wish. Questions can be flagged as such and the correct answer identified.

The Files feature has really changed the way we do business. Instead of attaching documents to email, we send links and collaborate in the tool. This reduces the amount of email each day.

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Communication is a benefit. The challenge with it is whether or not it's a monetary benefit.

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It is easy to integrate to other parts of the company.

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It has improved collaboration between users. The ability to have a definitive location for data to collaborate around. The search and incidental discovery of content (not a function, but a main feature in my mind) are really key, as is the ability to share and - when necessary - un-share. Also, the ability for the system to interact with external users, as well, if the environment allows this type of interaction.

One of the most used features lately is the ability to invite external (non-company) users and collaborate with them. yhe integration of IBM Docs into the system has made it possible to use the product more widely and allow the interaction no matter what type of device a client is connecting with.

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It's much easier to have control of what's been done and what's not been done. We can even write comments on the board, and again get all the updates when something has been done.

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We collaborate in a different, more effective way, with less mail and less physical meeting time. It supports the new way of working a lot. This solution makes it possible to work in a different way. In other words, working in a more social way with more collaboration.

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Especially in a distributed organisation like us, it helps to enhance collaboration and gain faster business results. It connects experts from different areas. It also helps to find the right people for a project faster and more efficiently.

Organizational improvements like easier collaboration and Meeting culture are immediately available. But it has also a strong mobile component which is very important for us. It provides for example local sync of documents on iPad etc.

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We save a lot of mails to big groups. When we want to discuss new ideas or documents, we share them and discuss them online. No one must merge multiple mail attachments after days of changes into a final one. Files and versioning saves us time and bandwidth on the mail servers. View full review »

There is no more a discussion of WHERE to store documents and where to find your corporate information. It is centrally stored and has the perfect search functionality. It’s easy to find.

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Communities of practise have gained value in communicating and sharing knowledge and improving processes using e.g. Wikis View full review »

There is interconnectivity with all the employees of the enterprise. The possibility to share files in a unified way helps our organization. The same file can be accessed by all the employees of the enterprise just in one place.

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I think the most benefit is with the asynchronous collaboration, drop meetings, shared files and action items. It helps the team to collaborate.

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