HCL Connections Reviews

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Remco Angioni
Real User
IBM Infrastructure and IBM Escalation at a tech services company with 51-200 employees
Aug 27 2017

What is most valuable?

The entire suite of features is very important to me. The three features I use the most are communities, activities, and files. IBM Connections Pink is a journey and not a… more»

How has it helped my organization?

There is no more a discussion of WHERE to store documents and where to find your corporate information. It is centrally stored and has the perfect search functionality… more»

What needs improvement?

The ability to use it as a hybrid solution. IBM has started the Connections PINK journey, and the hybrid option will be part of it.

What's my experience with pricing, setup cost, and licensing?

IBM is still cheaper in the end. IBM Connections runs out-of-the-box. Other vendors need customizations in order to get what you need.

If you previously used a different solution, which one did you use and why did you switch?

I am a true IBM enthusiast, so the answer is NO. But I am aware of other products and have seen them. Still, I would choose IBM Connections.

What other advice do I have?

Connections will be shipped soon and contains Orient Me, a new dashboard with IBM Watson technology. See Watson as your personal assistant and whom who you can get advised… more»

Which other solutions did I evaluate?

I am part of an IBM business partnership, so other vendors are not an option.
Roland Driesen
Consultant
Project Manager | Business Consultant | Learning & Development | Managing Partner at a tech services company with 51-200 employees
Jan 27 2018

What is most valuable?

I use the Updates page to know what is going on in our company and which projects are running. External access increases collaboration with customers and partners. Online document preview and editing allows for faster co-authoring.

How has it helped my organization?

Using IBM Connections, we have embraced the concept of Working Out Loud to more openly discuss and share content.

What needs improvement?

I would like to have more control over the news delivery on the homepage. You now need a third-party app for this. I would also like more information in the overall To Do list. You now have to click More to see where an action item is… more»

If you previously used a different solution, which one did you use and why did you switch?

We were using the cloud version, SmartCloud, but we shifted to on-premises to integrate and extend it more.

What other advice do I have?

We see IBM Connections as the richest ESN platform on the market today. But it takes time to understand and you need to drive an active adoption program.
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Tomas Öhrberg
Real User
IT Support Manager with 201-500 employees
Jun 13 2019

What do you think of HCL Connections?

What is our primary use case?

Our primary use for this solution is B2B and in-house collaboration.

How has it helped my organization?

This is a great set of tools that is easy to adapt to different teams.

What is most valuable?

The most valuable feature is the Activity flow that is used to catch new activities.

What needs improvement?

The file plugin for Mac need some improvement.

For how long have I used the solution?

Six years.

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What is HCL Connections?

IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and business-compliant environment sanctioned by IT. Confidently share knowledge within your teams and your organization, and extend collaboration beyond traditional boundaries. Connections can enable you to improve decision-making, increase productivity, and accelerate time-to-market. Shift from being merely productive, to truly effective with Connections today.

IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.

Also known as
IBM Connections, Lotus Connections
HCL Connections customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA

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