HCL Connections Archived Reviews (More than two years old)

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Real User
IBM Infrastructure and IBM Escalation at a tech services company with 51-200 employees
Aug 27 2017

What is most valuable?

The entire suite of features is very important to me. The three features I use the most are communities, activities, and files. IBM Connections Pink is a journey and not a… more»

How has it helped my organization?

There is no more a discussion of WHERE to store documents and where to find your corporate information. It is centrally stored and has the perfect search functionality… more»

What needs improvement?

The ability to use it as a hybrid solution. IBM has started the Connections PINK journey, and the hybrid option will be part of it.

What's my experience with pricing, setup cost, and licensing?

IBM is still cheaper in the end. IBM Connections runs out-of-the-box. Other vendors need customizations in order to get what you need.

If you previously used a different solution, which one did you use and why did you switch?

I am a true IBM enthusiast, so the answer is NO. But I am aware of other products and have seen them. Still, I would choose IBM Connections.

What other advice do I have?

Connections will be shipped soon and contains Orient Me, a new dashboard with IBM Watson technology. See Watson as your personal assistant and whom who you can get advised… more»

Which other solutions did I evaluate?

I am part of an IBM business partnership, so other vendors are not an option.
Real User
Chief Solutions Architect at a tech consulting company with self employed
Jul 07 2017

What is most valuable?

Search functionality and notifications: The search functionality is very well developed and can be easily filtered. All search results take data security into consideration and users will only find data they actually have access to. This… more»

How has it helped my organization?

It has improved collaboration between users. The ability to have a definitive location for data to collaborate around. The search and incidental discovery of content (not a function, but a main feature in my mind) are really key, as is the… more»

What needs improvement?

There is an issue with scaling the Solr Search add-on (see the scalability section).

If you previously used a different solution, which one did you use and why did you switch?

I did not previously use a different solution.

What other advice do I have?

Get somebody to help you with the initial planning and install. The most important part of this product is not the technology but rather the effort you put into adoption of its usage. People will not just flock to it to use it; you have to… more»
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Real User
Director of Digital and Mobile Strategy at a tech services company with 1,001-5,000 employees
Mar 24 2017

What is most valuable?

Connections is a full-featured enterprise social network solution. Below are some of the features most used by our employees: * Files and document management, including… more»

How has it helped my organization?

Connections, with its file sharing and lightweight document management capabilities, has helped us reduce the volume of email and network file usage.

What needs improvement?

Ideally, the product will increment advances from consumer social networks and file sharing tools sooner, as users expectations are formed by the software they use at home… more»

What's my experience with pricing, setup cost, and licensing?

Learn and understand the different product offerings and pricing models and note the difference between cloud, hybrid, and on-premises solutions.

If you previously used a different solution, which one did you use and why did you switch?

Prior to Connections, we did not have an enterprise social network solution.

What other advice do I have?

Do your research and look for the solution that best fits your organization. Ultimately, enterprise social network adoption will be about culture and fit, and not the… more»

Which other solutions did I evaluate?

We evaluated Jive and SharePoint.
Sjaak Ursinus
Real User
IBM QRadar Specialist at a tech services company with 501-1,000 employees
Feb 07 2017

What is most valuable?

The integration of all tools delivered by the platform itself is the most valuable feature of this product, in addition to its ability to integrate with already available… more»

How has it helped my organization?

Projects we run within the company are more structured thanks to IBM Connections, our employees have really started to work more openly and projects run within the company… more»

What needs improvement?

The administration part of the product could be increased. There are, for instance, lots of statistics available for the platform, but you really have to harvest them, as… more»

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, the product is far from the cheapest in the market, but I would advise to never pay the list price. There is a lot of negotiation room from the IBM… more»

If you previously used a different solution, which one did you use and why did you switch?

We have used SharePoint in the past, but this product (IBM Connections) is much more a total solution out of the box than SharePoint can deliver, so we migrated all our… more»

What other advice do I have?

Be very specific on features your business expects form such a platform as this, and then be honest about which products fulfill them the most. Don’t let your IT… more»

Which other solutions did I evaluate?

We used the Gartner “Enterprise Social Platforms” reports to identify the leaders in this market. We used these “leaders” as a list to compare features that were important… more»
Enzo Stanzione
Real User
Social Business Advisor at a tech services company with 51-200 employees
Feb 05 2017

What is most valuable?

I think that the main tools, after file management, are Activities, Community and online documentation management with IBM DOC (embedded in the system). There are many… more»

How has it helped my organization?

All files managed by my team are generated directly in Connections, initially as personal files but shared with each other. Ultimately, files are moved into the community… more»

What needs improvement?

The improvement's are could be more flexibility to manage files and to have a sync file area more intuitive and which respects the characteristics of other similar… more»

What's my experience with pricing, setup cost, and licensing?

The licensing for the two editions is more or less the same, although I think IBM solutions are cheap for the value they provide. However, the market does not seem to… more»

If you previously used a different solution, which one did you use and why did you switch?

Basically, I worked with IBM and the IBM Lotus product for many decades, but I also know Microsoft products, such as SharePoint, etc. I also know many new collaboration… more»

What other advice do I have?

Adoption is the key that makes the difference. If you install/use it without a clear adoption plan, this solution becomes a Black Hole, which is the case for all kinds of… more»

Which other solutions did I evaluate?

As I’ve written, in the enterprise world, the competition for this product comes from Microsoft and its solutions. I do not think that integration with all services is… more»
Real User
System Engineer at a tech services company with 51-200 employees
Jan 22 2017

What is most valuable?

IBM Connections is born for collaboration and one of the easiest steps is starting a community with a set of great collaborative, built-in applications and starting to collaborate over a project. When a user starts a community, activity… more»

How has it helped my organization?

It increases productivity. One example is using files inside Connections. You don’t have to manually go looking for a file in a folder somewhere. You can search for it with the internal search engine or you can search inside the relevant… more»

What needs improvement?

The perfect software doesn't exist, but I think Connections is really a good piece of software with few things lacking. Probably they should also build a Windows Phone client app. Also, IBM could develop an easy way to install the… more»

If you previously used a different solution, which one did you use and why did you switch?

I did not previously use a different solution.

What other advice do I have?

Find an IBM Business Partner with experience and start to plan your environment.
Real User
Executive Architect at a tech company with 501-1,000 employees
Sep 26 2016

What is most valuable?

The most valuable feature is communities. You are able to manage your team / organization and also cross-team projects. It is very easy to use and provides a central place for your team.

How has it helped my organization?

Especially in a distributed organisation like us, it helps to enhance collaboration and gain faster business results. It connects experts from different areas. It also helps to find the right people for a project faster and more… more»

What needs improvement?

The different Features (Blog, Wiki, Forum, ...) do not behave equally e.g. how they handle files or links. This should be improved by IBM. Also the mobile Interface (app) is good but not state-of-the-art. Workflow Features can be… more»

What's my experience with pricing, setup cost, and licensing?

There a bundles available containing other IBM Solutions. This could be worth looking in. Cloud is also available if required.

What other advice do I have?

It is much easier to use like MS SharePoint/Yammer or Jive.
Real User
SAP Portal Architect/Developer at a tech services company with 1,001-5,000 employees
Sep 01 2016

What is most valuable?

We use the wikis extensively, along with activities for managing projects and sharing information globally.

How has it helped my organization?

Our productivity has increased by using IBM Connections. For example, an engineer in Asia used to feel disconnected and missed opportunities to contribute. By using IBM Connections, he was able to… more»

What needs improvement?

Our users would like to see more document management capabilities in the base IBM Connections package (without having to install extended components). Users also prefer using a traditional folder… more»

If you previously used a different solution, which one did you use and why did you switch?

Our prior tool was the SAP NetWeaver Portal. The interface for IBM Connections is much better and is better suited to support organic growth of content in an easier-to-navigate, user-friendly… more»

What other advice do I have?

User acceptance is very important. I recommend looking at the processes within an organization and then identify the alignment of IBM Connections tools to support the processes. Then, migrate users… more»

Which other solutions did I evaluate?

We also considered Microsoft SharePoint. After further investigation, we realized that IBM Connections and SharePoint are very different. The social capabilities that promote organic growth among… more»

What is HCL Connections?

IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and business-compliant environment sanctioned by IT. Confidently share knowledge within your teams and your organization, and extend collaboration beyond traditional boundaries. Connections can enable you to improve decision-making, increase productivity, and accelerate time-to-market. Shift from being merely productive, to truly effective with Connections today.

IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.

Also known as
IBM Connections, Lotus Connections
HCL Connections customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA

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