HCL Digital Commerce Archived Reviews (More than two years old)

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Director at Creatim
Oct 06 2015

What is most valuable?

The promotion engine is definitively one of the highlights. It facilitates precision marketing and dynamic segmentation (based on the shopper’s insights and behavior)… more »

How has it helped my organization?

I can give you an example of ExtraLux, a Slovenian office supplier. They carved out an interesting business model. The core of this model was the decentralized stock -… more »

What needs improvement?

The Product information Management is very basic, and the template for front-end coding could be improved.

What's my experience with pricing, setup cost, and licensing?

IBM is very flexible in this area. Various products can be covered by a single license, there are plenty hosting possibilities. From IBM Cloud Managed Service (managed… more »

Which solution did I use previously and why did I switch?

We use various solutions, including Presta shop, and Symfony2. We leverage IBM Websphere for the most complex and demanding solutions.

What other advice do I have?

Prepare ahead. Extensive planning is needed, and try to leverage the out of the box components (there are many) to avoid unnecessary custom development costs. Find a… more »

Which other solutions did I evaluate?

We chose Websphere in response to the market demands. We are a hybris partner as well but we haven’t implemented any hybris solutions so far.
Architect at a tech services company with 1,001-5,000 employees
Oct 05 2013

What do you think of HCL Digital Commerce?

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG Commerce. Feature comparison are always shallow and should not be taken at face value, they serve a purpose and it is up to you to decide what best suits your implementation, I feel all three of these are excellent commerce products, they serve a different market segment and will continue to have a space for themselves for years to come. ...so at the end of the day you need to do your homework to see what best fits your needs.. IBM WCS(V7, FEP5)…

What is HCL Digital Commerce?

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.
Also known as
IBM Digital Commerce, IBM WebSphere Commerce
HCL Digital Commerce customers
CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt