Heap automatically captures every customer touchpoint. No more tracking plans, tracking code, or tags. Get answers in seconds and make decisions faster.
Heap is the #8 ranked solution in top Web Analytics solutions. PeerSpot users give Heap an average rating of 10.0 out of 10. Heap is most commonly compared to Google Analytics:
Heap vs Google Analytics. Heap is popular among the large enterprise segment,
accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a
financial services firm, accounting for 17% of all views.
Heap market share
The market share of Heap in the Web Analytics category
is 6.3% and it increased
by 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
Web Analytics
Key learnings from peers
Valuable Features
"With its ability to easily define user events, one can easily detect how one can better optimize one's product to drive better retention and feature use."
"Heap enables one to easily track how customers use one's applications on both the web and mobile."
"The reporting has helped improve investor relations and let us quantify our growth and progress with ease."
Room for Improvement
"Their analytics could be more user-friendly."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.