HEAT Service Management ROI

Principal Finance Officer II at Department of Local Government Finance & Procurement Service
There was a big return on investment, provided we got a proper skills transfer and proper training on our part, as well as good reports, the way we want them to be. We would like the reports to be in our own template, for example. We don't even know how to customize a report. That should not mean we have to go back to the consultant and they do it at a cost. It's something that we try to avoid. We want a system where we can handle our things ourselves. View full review »
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