The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement.

Adding snapshots for testing would be a valuable addition to Helix ALM.

The functionality to import and export from Microsoft Word within Helix ALM would be a great improvement.

Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.

1. The look and feel of the interface is very outdated.
2. There is a steep learning curve for novice users to accomplish even basic tasks.
3. The MDI interface usually interferes with what you’re trying to see.
4. A modern web interface as the sole interface would be much preferred.

It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge. 

There're other platforms that do essentially the same thing. You can go to a math lab and say here's a big library of mathematical tools that you can plug into your process. I do process definition and configuration management; these two areas combined with AI ML would be a killer application.

Because algorithms don't get sick, they just spit out answers and if you can't interrogate the data, then you need to look at it harder. And that's what it's all about. Its continuous improvement and, nonstop excellence. If you look at what grows hyper-scale environments, it's just that. Hyper-scale environments such as, Amazon and Google and all the big platforms. That's what it takes, basically non-stop improvement.

It is too slow and unstable, and the performance could be better. Also, we cannot fully use this product on mobile versions, or on the web-based versions.

Since I used, it has probably improved.