Helix ALM Archived Reviews (More than two years old)

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Vendor
Advanced Product Developer - Software at a manufacturing company with 501-1,000 employees
Aug 09 2017

What is most valuable?

Filtering tables of requirements and defects, because it allows me to easily focus on the items that I need to work on for any given day.

How has it helped my organization?

It allows us to prioritize work for a given time period and sort by priority when viewing the status of our work.

What needs improvement?

* The look and feel of the interface is very outdated. * There is a steep learning curve for novice users to accomplish even basic tasks. * The MDI interface usually… more »

What's my experience with pricing, setup cost, and licensing?

I don’t know about this aspect.

Which solution did I use previously and why did I switch?

We have used TestTrack for as long as I’ve been employed at my current company.

What other advice do I have?

Don’t attempt to integrate other products into TestTrack. Example: Automatically linking code revision numbers to defect fixes or extracting requirements into other… more »

Which other solutions did I evaluate?

I didn’t choose this product, but I’ve used other similar ALM softwares. Atlassian Jira is a far superior product in my experience.
Consultant
Owner/CEO at a tech services company with 51-200 employees
Oct 16 2015

What do you think of Helix ALM?

What is most valuable?

Integration with Subversion.

How has it helped my organization?

The testing process was more manageable.

What needs improvement?

Since I used, it has probably improved.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service: It's great. Technical Support: It's great.

Which solution did I use previously and why did I switch?

No previous solution was in place.

How was the initial setup?

It wasn't that hard.

What about the

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Vendor
Software Consultant at a manufacturing company with 501-1,000 employees
Oct 08 2015

What is most valuable?

The test management component (ability to define and manage a set of test cases and test sets to be run), and the test metrics were often used by me.

How has it helped my organization?

During that time the tool was in use by me, the test organization coalesced into a pyramid (centralized/organized) with Test Manager on top of the pyramid, Test Leads (for each shift) below the Test Manager, and then the Test Engineers creating tests, mapping requirements, and executing the tests. It improved bilateral communications. Instantaneous progress metrics were viewable by the entire… more »

What's my experience with pricing, setup cost, and licensing?

Their current pricing strategy allows for economy at three levels: * Perpetual for $595.00 (upfront purchase and yearly maintenance cost) * Hosted $30/seat (10 seat minimum; free support and upgrades) * Subscription $30/seat (unlimited users; free support and upgrade)
Vendor
Software QA Analyst at a tech company with 5,001-10,000 employees
Jul 14 2015

What is most valuable?

Test runs and test cases are the most valuable features.

How has it helped my organization?

When used for bug reporting, the product is great when searching for specific bugs. The search feature is highly customizable.

What needs improvement?

It is too slow and unstable, and the performance could be better. Also, we cannot fully use this product on mobile versions, or on the web-based versions.

What's my experience with pricing, setup cost, and licensing?

It's too expensive for the quality of the product.

Which solution did I use previously and why did I switch?

I gave up on Test Track Pro and used JIRA instead.

What other advice do I have?

Check your needs and budget as you may find a better product for cheaper.

Which other solutions did I evaluate?

I tried JIRA, Mantis, and Rally. However I had to give up on Test Track Pro for several reasons.

What is Helix ALM?

TestTrack provides a centralized suite of capabilities for managing requirements, defects/issues and testing throughout the software development cycle. [1] This suite tracks everything involved in the software development process from feature requests and requirements to design revisions and actual changes in the code. [2] It keeps track of what tests were done, what was tested, who performed the test and when, on what platform, under which configuration and in what language. [3] TestTrack offers the ability to create, manage, and link artifacts from the beginning through the end of a design and development project [4] providing end-to-end traceability of all development artifacts [5] and giving managers a better handle on the shifting requirements that define their projects. [6] TestTrack enforces regulatory compliance to meet regulatory compliance requirements, including 21 CFR Part 11 and Sarbanes-Oxley.

Also known as
TestTrack
Helix ALM customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce

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