We had help from the vendor for the implementation because we prefer a fast deployment according to best practices. If you go at it alone, it might take a long time, and we don't have the time to be careful.

We have a strong relationship with health systems in Mexico and had some health systems providers help us a bit with the implementation. 

The implementation is completed in-house.

We implemented the solution ourselves. We have a team of four IT people and consider ourselves internal customer service. It's primarily myself and my boss who oversee that project.

For deployment, it's just me for the most part. It's pretty straightforward.

In terms of maintenance, we offer two pricing models. We offer subscription models where you just pay an annual cost every year, and there's also a perpetual model where you pay some amount initially, and then every year, you pay the annual maintenance cost.

The entire deployment was done in-house. 

I was part of the requirement gathering and development but not the installation. Upgrades are handled by the admins with some initial testing from me.

Currently, it is deployed on-premises, we are exploring cloud options. We'll always need on-premises for some things, so it's a hybrid approach for now.

Adaptive Growth implemented AutoMate without outside help. 

Our in-house team handled the deployment.

We handle the integration of the solution from beginning to end.

I handled the implementation myself.