HelpSystems AutoMate Pros and Cons

HelpSystems AutoMate Pros

JP
Product Manager - RPA at a security firm with 11-50 employees
The solution is continuously adding more integrations to help with workflows and bot and task creation.
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FS
RPA Architect & RPA Product Owner at Francisco Sosa
The licensing of the product is very good. You only need to license it once and then you have it forever.
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FI
Business Analyst at a tech services company with 51-200 employees
I actually quite liked the no-coding functionality.
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Learn what your peers think about HelpSystems AutoMate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
512,221 professionals have used our research since 2012.
Principal at Adaptive Growth, Inc
The most valuable feature is the drag-and-drop interface, which is very Windows-like.
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Chief Administrative Officer at rpa total centroamerica
The pricing is excellent. I would give them perfect marks in that regard.
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Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy with 51-200 employees
The most valuable features for my client are timing and scheduling.
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LP
Chief Technology Officer at a computer software company with 51-200 employees
The interface is simple, user-friendly, and very intuitive.
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Automation Architect at Credibanco
This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market.
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HelpSystems AutoMate Cons

JP
Product Manager - RPA at a security firm with 11-50 employees
Some companies have asked for voice integration. This is likely part of the roadmap.
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FS
RPA Architect & RPA Product Owner at Francisco Sosa
The solution has a very weak knowledge base.
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FI
Business Analyst at a tech services company with 51-200 employees
It's possible that they could use a stronger community for seeking guidance and help.
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Learn what your peers think about HelpSystems AutoMate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
512,221 professionals have used our research since 2012.
Principal at Adaptive Growth, Inc
The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.
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Chief Administrative Officer at rpa total centroamerica
The technical support could be better. We suffer from language barriers, as we are in Argentina.
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Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy with 51-200 employees
They do not encrypt passwords, so this is an issue with HIPAA compliance.
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LP
Chief Technology Officer at a computer software company with 51-200 employees
The OCR for Hebrew text needs to be improved.
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Automation Architect at Credibanco
The interface could be more user-friendly and easier to navigate.
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Learn what your peers think about HelpSystems AutoMate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
512,221 professionals have used our research since 2012.