HelpSystems AutoMate Reviews

Manager at a consultancy with 501-1,000 employees

Jun 21 2019

Has a short learning curve for new hires who automate processes for our clients

What is most valuable?

This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training. Compared to other products, the pricing model for this solution is… more»

What needs improvement?

While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath. Specifically, the Automate Enterprise interface needs improvement. When you are promoting… more»

What's my experience with pricing, setup cost, and licensing?

The pricing model is the biggest advantage of this solution, and it is opening a lot of doors.

If you previously used a different solution, which one did you use and why did you switch?

At my previous company, I worked with UiPath and Blue Prism. My experience with UiPath is between two and three years, and I worked with Blue Prism for a long time as well. My reason for switching was one of personal opinion. In my previous… more»

What other advice do I have?

This solution is quite easy to install and to manage for most processes between environments. Everything related to usability and automation is really quite close to the leading candidates, and using this product has been a good experience… more»

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What is HelpSystems AutoMate?

Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.

Also known as

AutoMate

HelpSystems AutoMate customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories