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HelpSystems GoAnywhere MFT Pros and Cons

HelpSystems GoAnywhere MFT Pros

Senior Developer/Analyst at Lamps Plus
When users say, 'I'm building spreadsheets that I would like to be uploaded on a regular basis into the IBM i,' we are able to accommodate that request within a matter of hours rather than the days it would take to create programs to do that. That is very useful. It has eliminated several dozens of scripts for us.
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WJ
Senior Application Analyst at a healthcare company with 10,001+ employees
We also use the Secure Folders module and the Web Client a lot. For example, we set up external vendors to come in and review files or folders in a Secure Folder. That way they can go in and review whatever information or data they need to do.
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Software Analyst II at City of Modesto
It enabled us to allocate staff toward other work. All the time that we would have wasted worrying about this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because it lets us know if there's a problem.
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Learn what your peers think about HelpSystems GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,721 professionals have used our research since 2012.
FR
System Administration at a insurance company with 10,001+ employees
If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth.
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JB
Managed File transfer (MFT) Administrator at a non-profit with 5,001-10,000 employees
The SFTP and encryption functionality works well, and SFTP is the bulk of what we use.
The security and vendor management features are helpful in terms of providing access to data.
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PP
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
The most valuable feature is the Advanced Workflows.
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OB
Solutions Manager at a tech services company with 201-500 employees
Its speed is the most valuable because every integration used to take months with old SOA tools, integration buses, and that type of stuff. Now, we do integrations in a matter of days. Security is another valuable thing because every step in the workflow has an audit trace, which is great. This also brings a lot of confidence in automating business process workflows through this type of solution.
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HE
IT consultant at a tech services company with 501-1,000 employees
This is a very good product for managing file transfers.
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System Administrator II at Serco
The use of this product has helped improve our organization and its ability to send or receive. It has done this by allowing us to remove any homegrown process and centralize needed actions.
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HelpSystems GoAnywhere MFT Cons

Senior Developer/Analyst at Lamps Plus
There is a function referred to as write CSV, to write a general text file. In this scenario of creating a simple text file, I ran into a situation where, if the product saw a quote or a double-quote in the data, it started wrapping all the text fields in double-quotes. The request I put in asks them to provide a feature that leaves my data alone and does not interpret anything.
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WJ
Senior Application Analyst at a healthcare company with 10,001+ employees
The support could be enhanced a little bit... If the first echelon of support could say, 'Okay, you are trying to create a variable,' and could tell you what you have to do, that would be good.
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Software Analyst II at City of Modesto
There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there.
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Learn what your peers think about HelpSystems GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,721 professionals have used our research since 2012.
FR
System Administration at a insurance company with 10,001+ employees
The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us.
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JB
Managed File transfer (MFT) Administrator at a non-profit with 5,001-10,000 employees
The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved.
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PP
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
If the hostname has a dash in it then it does not work.
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OB
Solutions Manager at a tech services company with 201-500 employees
Its user interface can be improved. The current user interface is a little basic for some of the use cases. We have to use an external component to enhance it. When we need a more appealing user interface, we use an additional component, and that works okay.
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HE
IT consultant at a tech services company with 501-1,000 employees
The product could be improved by being modular. There are more features in the core product than any client needs.
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System Administrator II at Serco
Improvement in support or product relies on being ingenious, supportive, and listening to its customer base.
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Learn what your peers think about HelpSystems GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,721 professionals have used our research since 2012.