We are a service provider. We operate a Juniper-based IT NTLS core, and we build access utilizing different technologies for getting connectivity to the customer.

It's our default, go-to product for up/down monitoring in real-time. We have seven individual servers that we're running Intermapper for, and we monitor about 30,000 devices right now.

The solution is a network representation of the entire L2 level network diagrams, and it also gives notification triggers as to how we want to monitor the network diagramming, which is one of the uses we have for it. The second use is for all our application and network performance monitoring. We want to have the network level connectivity diagram, the architecture, know how the networks are connected, how the ports are interconnected and want to have a visual representation of our network. That is our core objective.

I work as the Head of IT, Engineering and Infrastructure in our company and we are a customer of HelpSystems.