HelpSystems Intermapper Reviews

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Real User
Chief Infrastructure Architect at a non-tech company with 201-500 employees
Aug 08 2018

What is most valuable?

The most valuable features are its * log history * real-time monitoring capabilities * accuracy - the number of false positives is very low * mapping features.

How has it helped my organization?

It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, for the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff. We service over 111 local… more»

What needs improvement?

I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through… more»

What other advice do I have?

Put Intermapper in as your base to start from, hands-down. My most important criterion when selecting a vendor is product reliability. It actually has to run. A lot of products make promises and the stuff just doesn't work. I would rate… more»

Which other solutions did I evaluate?

We're looking at SolarWinds and the new version of Intermapper - we're grandfathered in for it, so I'm not worried about that. We want to definitely deploy that. The cost of SolarWinds is too high. Extreme has an educational program that is… more»
Real User
Head IT Engineering and Infrastructure at a tech services company with 5,001-10,000 employees
Mar 25 2020

What is most valuable?

The solution has a couple of features which are really interesting. It's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well. We wanted to have the whole network connectivity diagram. It shows the color coding, where the connectivity is green, for example. If there's a problem it changes color from amber to red and we get notifications… more»

What needs improvement?

There are a lot of expectations if you compare this product with other solutions like SolarWinds, for example. That is a very advanced tools, and it's not fair to set that expectation on the smaller solutions designed for a specific purpose. I think this tool is fit for purpose and we're able to achieve what we want so we don't have any specific requirements from this tool.

What other advice do I have?

My advice is to make sure that you are clear about your requirements rather than going for a solution-based approach. You should know your needs and what you're looking for. There are thousands of product offers on the market which can do network monitoring but it should start with your needs. I would rate this product an eight out of 10.

Articles

User Assessments By Topic About HelpSystems Intermapper

Find out what your peers are saying about HelpSystems, Paessler AG, Nagios and others in Network Monitoring Software. Updated: July 2020.
430,745 professionals have used our research since 2012.

HelpSystems Intermapper Questions

What is HelpSystems Intermapper?

HelpSystems software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Monitor up to 500 devices free for 30 days by visiting https://www.helpsystems.com/cta/start-your-free-intermapper-trial. You can also get started with our free 10-device version: https://www.helpsystems.com/ct...

HelpSystems Intermapper customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Read Archived Reviews
BUYER'S GUIDE
Download our free Network Monitoring Software Report and find out what your peers are saying about HelpSystems, Paessler AG, Nagios, and more!